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ACM2160AW (PACM2160AW0) Amana Microwave - Instructions

All Instructions for the ACM2160AW
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microwave not heating
removed a dozen screws-discarded large cap-replaced diode-replaced a dozen screws(took longer to replace them than remove for some unknown reason). Microwave now works(wife happy).
Parts Used:
Black Sleeve Diode
  • Mark from GREENSBURG, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
2 of 2 people found this instruction helpful.
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Microwave losing heating items
Took microwave out of builtin cabinet with 4 screws.
Put microwave on center island and removed cover.
Tested interlock switch with volt meter and it appeared ok so I put my kit back in box and sent back.
Took out magnetron unit and replace with new part.
Put cover back on and test.
All is working and installed back in cabinet. Two weeks later all still working great.
Parts Used:
MAGNETRON Door Interlock Switch Kit
  • John from PEORIA, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
2 of 2 people found this instruction helpful.
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Microwave oven ran but stopped heating
I had to unmount the over-the-range microwave oven to be able to gain access to the interior of the oven. Complicating removal (and re-installation) was the fact that there is a "pot-filler" faucet installed directly underneath the oven. In retrospect, I should've removed the faucet before doing the repair, but "c'est la vie."

After I got the microwave down, removing the case was also "interesting." I get bonus points for the fact that the previous owner must've had to replace the same diode before - and then re-assembled the microwave case incorrectly - thereby adding to the confusion (BTW, the service manual that I found online said nothing about how to remove the oven's case).

To remove the case, undo all the screws holding it on, and then rotate the case upwards from the back while also pulling the case backwards. There are crimped folds on the inside of the case that mate with the back edges of the front of the oven's chassis, and these folds have to be unclipped from the chassis in order to remove the case.

Replacing the diode itself was the easiest part of the job. The two connectors on the diode are of different types, making it impossible to install the diode with the wrong polarity.

BTW, the diode that had failed was not an OEM diode; I suspect it was a generic component that had been installed by a repairman sometime between 2004-2008 (when our home's original owners still owned the home). On the other hand, the new diode from PartSelect is an OEM part (it came packaged in a sealed Whirlpool bag).

The fact that the oven had stopped heating indicated that it was either the high-voltage diode or the magnetron that had failed. Since a replacement diode costs ~ 1/10th as much as a replacement magnetron, I figured it made sense to replace the cheaper part first. Fortunately, this fixed the problem.

One last thing: I tried testing both the old and new diodes for conductivity and polarity using my volt-ohm meter (VOM), but I was unable to get either diode to "turn on," even though my VOM is powered by a 9-v battery, and I used the 2-Mohm range setting. I guess the test voltage of my el-cheapo VOM isn't high enough to exceed the diode's threshold voltage, (even though I have successfully used this same VOM to test low-voltage diodes).
Parts Used:
Black Sleeve Diode
  • Forrest from Eugene, OR
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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Stem broken off the turntable base so the turntable wouldn't rotate
Removed the broken plastic base that the glass turntable sets on and put in the new plastic base. Took 5 seconds max! The part arrived in about 24 hours! Great service!
Parts Used:
Turntable Roller Guide
  • Joellyn from Olathe, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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Would not start
Watched a you tube video prior to installing new switch. Followed the video which gave me confidence i was up to the task. After removing the touch pad I found my design was not exactly like the you tube model but I found the defective switch, replaced it and put the microwave back together. Works great. Again watch the videos
Parts Used:
Door Interlock Switch Kit
  • LENNARD from BURNSVILLE, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
2 of 3 people found this instruction helpful.
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Turntable roller shaft was broken.
Put in the new part, took less than a minute...
Parts Used:
Turntable Roller Guide
  • Juan from Los Angeles, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 4 people found this instruction helpful.
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Broken microwave glass turn table
inserted...simple!
Parts Used:
Cooking Tray
  • Oscar from Amarillo, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
1 of 2 people found this instruction helpful.
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Turntable Stop Moving
Replaced turntable support with new unit.
Parts Used:
Turntable Roller Guide
  • Debbie from Franklin Park, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
1 of 2 people found this instruction helpful.
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Broken glass microwave tray
I searched a few sites for a repalcement for our model.
PartSelect was BY FAR the EASIEST! I just entered the model number selected the part and that was it.
Other sites just weren't so easy even with the model nimber.
Shipping was lightning quick and resonable for the part.
I'd definitly use them again!
Parts Used:
Cooking Tray
  • M.A. from Wimberley, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
0 of 1 people found this instruction helpful.
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The inside latch for the microwave door broke, preventing the push button from working and the door from opening.
The built-in microwave was removed by taking off the front plate that was secured by 3 screws at the bottom. The unit was moved to the side slightly so that the power cord could be disconnected. Then the entire unit was withdrawn. The outer shell of the unit was taken off by removing the six screws holding it in place. The shell may need to be shifted slightly to separate it from the unit. Once removed, the bracket latch and opening mechanism for the door was revealed. The latch is inserted simply by aligning the two nipples with the correponding holes in the opening mechanism and gently pushing it into place. The latch is plastic and appears to be vulnerable to breakage over time through constant use, so I have ordered a spare should the problem reoccur.
Parts Used:
Latch Bracket
  • Edward from Spring Branch, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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sparking in micowave
Ordered the part from Amana once I knew what I was looking for and what I needed to do to solve the problem. Then when it came I removed the old part, put in the new one - bang done & repaired.
Parts Used:
Wave Guide Cover Wave Guide Rivet
  • DOUG from EAGLE, NE
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Two of three roller arms broke under microwave round glass tray.
Lifted old one out, put new one in. No problem.
Parts Used:
Turntable Roller Guide
  • Cuthbert from Valparaiso, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Microwave would not cook
All the electrics worked on Amana microwave EXCEPT for the cooking function. Inspected the control board and found the upper switch on the door interlock was burnt. Installed new switch in minutes and everything now works fine. Unfortunately, had to purchase expensive two switch "kit" although only one switch was kaput. PartsSelect mailing was SUPER fast. Thanks for looking, Scott
Parts Used:
Door Interlock Switch Kit
  • Scott from Mickleton, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Turntable roller guide broke
Pulled out broken roller guide, replaced it with new one. It was just that easy.
Parts Used:
Turntable Roller Guide
  • Michael from Englewood, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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turntable platform broke
Dropped in the new one. Took about 30 seconds.
Parts Used:
Turntable Roller Guide
  • Rex from Mount Sidney, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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All Instructions for the ACM2160AW
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