9703871220 Kenmore Washer - Instructions

First I turned off the breaker to the washer.

Then I removed the drain pump motor, saw that it was broken, and ordered a new one with expedited shipping. It was delivered about 36 hours later.

I should have used my wet/dry vac to suck out all of the water remaining in the drain lines. Because I didn't, nasty water ... Read more dripped all over my laundry room. Lesson learned!

The part arrived at 2:20. I had to pick up my kids at school at 3pm. I wasn't sure I'd have time, but I tried anyway. I first removed the screws holding the entire pump assembly to the floor of the washer. Then I attempted to remove the clamps holding the three hoses onto the pump / motor assembly. I tried with regular pliers for about 10 minutes and finally realized I needed locking pliers. Mine are missing, but I have a stone mason doing a project at my house. I borrowed his and immediately had the clamps loosened. I slid them back onto the hoses, inserted the pump motor into each hose one by one, and reattached the clamps.

I ran a little water into the washer, checked to see that it didn't leak upon draining, then started a load and left to get my kids from school.

This was a very easy repair. The part was $75 plus about $20 for the expedited delivery. The Sears service call would have been $65 just to walk in the door PLUS whatever they would have charged me for the labor and the part. I am guessing I saved over $200.

The worst part was the gross water remaining in the drain lines. This would have been easily avoided if I'd just taken the time to get the shop vac. Learn from me and don't skip this step!!

First I removed the two screws holding the front panel on and removed the panel. The hose is held on by two spring clips and a hose clamp. After getting those out of the way, I removed the damaged hose and slid the new one into place and fastening it down with the aforementioned clips and clamp.

disconnected the power cord,removed two screws on lower front edge of machine, removed lower front cover. Got the wet vac ready to suck up the water in the rubber boots when I took the clamps off. Disconnect the pump wires, and two bolts that mounted the pump. wrestled off the boots, and cleaned out the junk in the bottom of the main boot ... Read more , sucking up water as the boots came off. then reversed the process. Not bad at all. Makes you want to double check for coins so they don't destroy the pump impeller.

this repair was easy, but it was repair #3.
#1: Fix-it guy said the front control board needed replaced. Ordered part from box store. Shoulda come here!
#2: Replaced motor control board. Harder to replace. Shoulda let the new front board run error code first. Again, used brand name supplier. Oops!
#3: Still not spinning. Er ... Read more ror code "Door is open" but it's closed.
Remove door lock/switch assy, wires to the front board, and striker. 4 screws, 15 minutes. reached in through the top (did NOT unseat rubber around door).
Plugged wires into door lock. Inserted striker. Using multimeter on "Ohms" tested switch. No continuity=switch not closed.
New switch cost less, arrived faster. thank you Parts Select!

Replaced the old striker with the new one in about 5 minutes. Just needed a phillips screwdriver. Unbelievable how hard it was to find the part at local store...much easier to order from partselect. If I break it again, I will be all set. Part cost $7 vs repairman visit at a cost of at least $200 - - was worth the effort.

first I remove two screws then hold the part in place.

Watched video which was very helpful

I had to "spin" the leftover part of the knob with a pair of pliers.

I then spun the new knob on and that was it!

I was a hero with my wife and it didn't take but a couple of minutes.

I used the temporary knob (Vise Grip) and applied slight pressure in the counterclockwise direction and the knob turned right off and then through the old one in the garbage can and removed the new one from the plastic bag and lined up the threaded shaft to the threaded hole in the new knob and applied slight clockwise turning action care ... Read more ful to not cross thread the mating threads and proceded to tighten to full seating of the knob and further proceded to test the operation, proceded to wash a load of dirty laundary, works perfect.

Please note that I went online first to get an idea of what was involved.
I removed the back panel using a cordless drill w/attachment for the screws. Then the top. The directions that I received online was very helpful, but I didn't remove the whole tub assembly. I don't recommend doing it my way, but it can be done without removing ... Read more the front or the whole tub assembly. After the motor and the big pulley was removed, I removed the bottom "shocks". I then took out every one of the cap screws that hold the 2 halves together. When that was done the two halves were loose. I then supported the bottom and took out the two springs. The back half came out quite easily then. It is then necessary to use a mallet to remove the inner drum from the bearing and back half of the tub. I cleaned and inspected the "spider" which was fine except it had old soap in it. Then using a dremel tool with a plastic brush I cleaned/polished the shaft of the inner tub. The new rear shell fit perfectly. Supporting the bottom of the front half of the tub, I then placed the back half assembly (with the pulley replaced on the shaft) in proximity and started the cap screws. It is weird how the 2 halves don't want to stay in correct alignment, but it can be done. After I got most of the top screws in, I used a ratchet wrench to tighten them to almost where the 2 halves were touching. That helped with the alignment process. When all (Ibelieve there are around 17 screws) were started and the 2 halves were aligned, I then started at the top and tightened to a loose fit. The second time around I tightened to semi tight. At this time I could put the springs back on (greatly improves ability to reach the bottom screws). The third time around I put them all tight. Every thing went back on without a problem. I attached water and power to the unit and ran a cycle with the top off and checked for leaks. That's it.

Front-loading Frigidaire washer made by Electrolux:
I removed the one phillips screw that secures the drum, but found the vane did not slide toward the front as I'd read it should. Nor was I able to squeeze the base to release it. I ended up using a rubber mallet and screwdriver to spring the snaps at the bottom of the vane. Onc ... Read more e I had two of these on the same side out, I was able to slide the vane forward and remove it. Turns out there was a metal tab, part of the drum, bent into the vane so it couldn't slide for removal. I bent this tab down even with the drum surface, and the new vane slid in easily.

The washer door wouldn't shut. I saw the top piece of the plastic catch appeared to have a broken section. I looked online at the replacement part needed (this was the most difficult part of the process). I unscrewed the old piece and replaced it. No problems. I suspect that this is an engineered flaw with the machine to encourage mo ... Read more re unit sales (it could be metal for instance). So fix it and feel clean!

The website saved us a huge amount of time. We thought we were going to have to take the stacking washer/dryer apart to access the panel. While searching for the part some nice person had already listed the procedure to change. Gently attach plyers to remaining knob and turn counter clock wise to remove. By knowing how this was removed ... Read more it also allowed us to turn the washer on and off for laundry while waiting for the part. Just gently grab the edge of the remaining know and pull out to start. The broken knob can also be use to turn to cycle. The part was ordered on Saturday late in the day and arrived first thing Tuesday. Great service.

Checked problem on-line and discovered it was the water inlet valve. Matched the part on part select. Com. Finding the part was very easy. Part select had a grid behind the picture to help determine the size and pictures from all sides. Removing the old part, matching it, and replacement took a total of 30 minutes. I now have cl ... Read more ean clothes.

Ran diagnostic and discovered that the panel did not recognize that the door was locked, thus no spin. I ordered both parts, although I didn't need the door strike/catch. I only needed the locking mechanism. I removed metal ring from around the rubber piece inside the door with needle nose pliers, and then I simply plugged in the new lock ... Read more and screwed it in place. I put the ring back around the rubber piece, flipped the circuit back on and washed a load of clothes. Easy as pie! Teachers can do anything. Who needs a repair man? :)