72493 ((ASTCSE1)) LG Refrigerator - Instructions

1. Shut off water to refrigerator. 2. Removed bottom sheet metal cover (6 screws). 3. Removed leaking water inlet valve assembly from refrigerator (1 screw). 4. Remove water inlet tube (loosen nut) and tube back to refrigerator (pull from water valve after remove cotter pin washer). 5. Detach two electrical wire harnesses. 6. Install new water inlet valve assembly to refrigerator (1 screw). 7. Replace both water tubes to water inlet assembly. 8. Re-attach both wiring harnesses. 9. Turn water to refrigerator on. 10. Check for leaks. 11. Re-attach bottom sheet cover (6 screws).

The Refrigerator now runs very quite.
After watching several videos I started on mine and found that it was a bit different than any in the videos. However all but the back panel was shown and that was helpful.
The back panel was a bit difficult but a hair dryer seemed to help .
All in all it was a good choice to do it myself as it was done quicker than waiting on a repair man.

Removed ice dispenser and display with small screwdriver from front of the fridge. Pried out the whole piece slowly. This exposed the motor that activates the chute. Plugged in the new motor before any removal to verify the motor was the problem. When it worked, removed old and installed new. 3 screws. Piece of cake.

Unplugged fridge, shut off water supply disconnected water supply from fridge. Remove screws that hold lower cover on back of fridge, removed screws holding valve assembly to fridge. Disconnect two electrical connections, remove black c-clip on out flow water line, lift fitting on outflow line side and pull water line off. Replace with valve assembly in reverse order

I installed the new 3 wire ice maker very easily, but it was defective. I was told that instructions for the return of the defective part would be sent later due to the virus. I have never received the return instruction.
I did receive a credit for the defective part. VERY Satisfied with y’all’s service.
Waiting for return instructions if y’all still want it back.
Thanks,
Thomas Pennebaker

Part Select had a great video which made the repair easy, using a putty knife to start removing the freeze door gasket. Once removed the install is simple just snap the new gasket into the track, but start at the corner. Other company's have a video requiring you to remove the entire freezer compartment out of the appliance, unnecessary waste of time and labor.

Remove 2 screws swing light down a little bit and pull it to front unplug wires . The hard part of job was finding new replacement light, Partselect.com was only sight I could find that had new replacement number and had the light . Other sites including LG site would only tell me the part number on old lights was discontinued 2 of sites said try used appliance dealers

I ordered the needed parts, the correct ones I thought, but when they arrived, I realized they were the wrong parts shipped to me. The reason the wrong parts were shipped to me was because PartsSelect failed to advise me there were none of the parts I needed available so they shipped the left hand basket assembly, door, versus the desired right hand basket assembly, door. I then had to return the wrong parts shipped to me, at my cost of ~$25, and await a refund for the wrong parts originally shipped to me. That's how I did the repair.

Some have said that the installation took 5 minutes. Mine took less than that, and I did it with one hand. I had a beer in my other hand.

Un-wrapped the basket......Installed with NO tools......

Thanks to videos on You-Tube which showed step by step removal and replacement. It was a simple process. only thing missing on the video was information on the green ground wire.

The repair was an easy replacement. The problem was the LG part was no longer available from LG or any of the other places I tried. The PartSelect customer service representative was a true professional and did an outstanding job of helping find the correct part (LG's diagram was unreadable) and cross-referenced it to find the the part that PartSelect actually had in stock. I had the part in four day. The best customer service I have had in years. I lost his name but the order was 13449146. He deserves a raise!

Opened the box. Removed wrapping. Washed the new part. Unloaded old basket. Removed old basket. Set in new basket. Loaded new basket. Closed the door. Even an 80 year old can do it!

Simply removed old gasket. Started in a corner with installing the new gasket. It went in easily and quickly.

Swapped old one with new one. New one had extra plug not needed.