72069 (AWBCSE0) LG Refrigerator - Instructions
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Broken door basket
The repair was an easy replacement. The problem was the LG part was no longer available from LG or any of the other places I tried. The PartSelect customer service representative was a true professional and did an outstanding job of helping find the correct part (LG's diagram was unreadable) and cross-referenced it to find the the part that PartSelect actually had in stock. I had the part in four day. The best customer service I have had in years. I lost his name but the order was 13449146. He deserves a raise!
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William from LARGO, FL
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
2 of 4 people
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fridge just quit. No lights ,ice, water or cooling
Called a local repair shop to get the problem diagnosed. Nice repair guy came out and was pretty confident that it was the main board . However his supplier had it on backorder and had a 7 day shipment estimate. When he told me I got on the internet and parts select had the part in stock with a 2-3 business day arrival. I rolled the dice and ordered it. Came the next day via Fed x. It took me 15 minutes to put it in and so far so good. Without the diagnosis I would have been in the dark as to what was wrong so it was worth the fee for the service call to get an expert diagnosis
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Victor from CLARKESVILLE, GA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
1 person
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the light did not work when door was opened. At first it would flicker then off completely.
My son just pried out the old switch with a screw driver snapped out the old one and snapped in the new one. Pretty sure even I could have done this. Very quick and easy. Thanks. :-)
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Alma from Winterport, ME
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
1 of 2 people
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Replace the light switch for the refrigerator
Cover the putty knife with tape so you do not scratch the side wall where the switch is located. Slide the knife under the edge of the switch and push in a bit towards the switch and slightly twist to pop the switch out of its hole. Disconnect the wires from the switch and simply plug in the new switch. Push wiring back into the hole and careful push the switch into the hole until it snaps into place.
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Karyn from DURHAM, NH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
1 of 2 people
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In Door Ice Bin with built-in ice dispenser drive wheel gear broke when dispensing the ice.
I replaced the whole self-contained unit. I removed the old ice bin simply by lifting it out of the door and replacing it with a new one directly under the ice maker. It was a simple fix; no tools or service tech were required.
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Steven J from Phoenix, AZ
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
1 of 2 people
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Refrigerator light had a short in it and would randomly work
Unplugged the fridge. Used a screwdriver to loosen the switch. Easy to disconnect from fridge and just plugged the new switch in. Popped right back into the side of the fridge and worked perfectly.
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Tammy from HAGERSTOWN, MD
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
1 of 3 people
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Cold water control rusty and leaking water
Removed old part very easily and installed the new part without any problems. Used and adjustable wrench and screwdriver
Parts Used:
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Homer from MARION, VA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Wrench (Adjustable)
2 of 6 people
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Unit kept beeping as if the freezer door was open
I popped the old switch out of place and then disconnected the wire harness from the switch with a pair of needle nose pliers. I then inserted the harness into the new switch and popped the switch into place. Super easy and fast.
Parts Used:
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Paul from San Jose, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
0 of 1 people
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light out
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Jack from Ellenton, FL
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
0 of 1 people
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Spring was broken on original unit, had to replace whole lever.
removed old lever ( 2 screws ) took apart electrical connection, replaced lever, connected electrical hookup, put in screws. DONE !!!!!!
Parts Used:
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Alan from Sun City West, AZ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
0 of 1 people
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plastic tube leaking at connector
Uncoupled the old connector, replaced with new connector and attached supply line. Repair easy with right part, prior to ordering the right part I had tried a compression fitting and it still leaked. U-tube and others demonstrating repair assured me I was on the right path.
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GREG from STILLWATER, NJ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Wrench (Adjustable)
1 of 5 people
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Frost in the freezer. Icemaker frozen.
I called LG and followed the instructions given over the phone. The instructions couldn't have been simpler. Disconnect the appliance for several hours and then connect again. I disconnected the appliance overnight, cleaned out the freezer, and reconnected it. Problem solved. Did not need to call a repairman and did not use the clips.
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Teresa from Miami, FL
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Difficulty Level:Really Easy
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Total Repair Time:More than 2 hours
1 of 7 people
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Water/ice maker not working
Remove push plate for water/ice maker switch, remove 2 screws and 2 wires for switch. Replace with new.
Parts Used:
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Brent from ROGERS, MN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
8 of 34 people
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