72043 (ASTCSE1) LG Refrigerator - Instructions
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Broken door basket
The repair was an easy replacement. The problem was the LG part was no longer available from LG or any of the other places I tried. The PartSelect customer service representative was a true professional and did an outstanding job of helping find the correct part (LG's diagram was unreadable) and cross-referenced it to find the the part that PartSelect actually had in stock. I had the part in four day. The best customer service I have had in years. I lost his name but the order was 13449146. He deserves a raise!
Parts Used:
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William from LARGO, FL
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
2 of 4 people
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door slight switch failed
Covered the sidewall with tape to protect. Pried the switch out with knife blade and removed electric plug with needle nose pliers. placed plug in new switch and pushed switch into the hole in the side wall. Took about five minutes.
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Greg from CASA GRANDE, AZ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
1 person
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Ice chute would not open.
Removed ice dispenser and display with small screwdriver from front of the fridge. Pried out the whole piece slowly. This exposed the motor that activates the chute. Plugged in the new motor before any removal to verify the motor was the problem. When it worked, removed old and installed new. 3 screws. Piece of cake.
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Steve from MUKWONAGO, WI
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
18 of 52 people
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bad switch
The 2 minute or so video was not exactly matching the model that we had but the instructions were very good and important. The switch was a little difficult to get out from the side of the refrigerator.
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Michael from TONAWANDA, NY
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
1 person
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Lights didn't come on when door was opened
I have moderate to good mechanical skills, but getting the old switch out was a sizeable challenge. Since this switch suffered some damage during extraction, I was lucky to have ordered a new one to replace it. Reinstall took approximately 90 seconds. PartSelect saved me an expensive service call.
Parts Used:
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Philip from Ashland, MA
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
1 person
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Light quit coming on when door opened.
Unplug from wall receptacle. Pry switch out with screwdriver while pushing on inner tab. Then disconnect electrical plug.
Parts Used:
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Calvin from Northome, MN
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
1 person
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INTERIOR DOOR ACTIVATED LIGHT SWITCH QUIT WORKING
1. Unplug the refrigerator (to avoid shock) 2. With one screwdriver pry open the switch on the side facing the door to a gap of about 1/8 inch 3. Insert a second screwdriver into the gap to press the plastic tab back slightly and this should release the part. 4. pull the part out and unplug it, you may have to pry back some small tabs on the sides, 5. Plug in the new switch 6. plug in the refrigerator the light should come on, if not tighten the connection 7. Insert new switch back into its slot, it should snap in place. Done!
Parts Used:
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JON from OJAI, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
1 person
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The switch became intermittent - Possibly a poor designe
Used a small screw driver inserted into the front of the switch (facing the front) and pried until the switch was coming out. When out, I removed the connect harness and replace the switch with a new one.
Parts Used:
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Sidney from ENDICOTT, NY
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
1 person
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Ordering the right parts
I ordered the needed parts, the correct ones I thought, but when they arrived, I realized they were the wrong parts shipped to me. The reason the wrong parts were shipped to me was because PartsSelect failed to advise me there were none of the parts I needed available so they shipped the left hand basket assembly, door, versus the desired right hand basket assembly, door. I then had to return the wrong parts shipped to me, at my cost of ~$25, and await a refund for the wrong parts originally shipped to me. That's how I did the repair.
Parts Used:
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Kip from RICHMOND, VA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
4 of 10 people
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In Door Ice Bin with built-in ice dispenser drive wheel gear broke when dispensing the ice.
I replaced the whole self-contained unit. I removed the old ice bin simply by lifting it out of the door and replacing it with a new one directly under the ice maker. It was a simple fix; no tools or service tech were required.
Parts Used:
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Steven J from Phoenix, AZ
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
1 of 2 people
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Bad door gasket
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Ray from HOUMA, LA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
1 of 2 people
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Lower ice maker water feed froze and caused leak. Needed new water valve.
Took pics of original install, removed old valve, water tubes & plugs. Installed new valve, reconnected electronic plugs, water tubes, turned water back on and all has been well since. Thank you for your timely delivery!
Parts Used:
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Thomas from YORKTOWN, VA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
2 of 5 people
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Ice Maker and Water dispenser stopped working
Pulled the fridge out.
Unscrewed the back cover and the one screw holding the value assemble.
undid the 2 hoses and replaced the part.
Super SImple/
Unscrewed the back cover and the one screw holding the value assemble.
undid the 2 hoses and replaced the part.
Super SImple/
Parts Used:
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Donald from BETHPAGE, NY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
1 of 2 people
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old gasket was damaged
i removed old and installed new gasket in 5 minutes. i watched a video. it was super easy .
Parts Used:
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Maria from TEQUESTA, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
1 of 2 people
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The old ice maker had cracked and broken, and would no longer make ice.
Six screws to remove the old one (I looked up the process on Youtube) and six screws had it back in tip top shape.
Three wire connections, two were plug in and one was a ground wire.
BTW: It was a 3 wire, not a 6 wire. I had ordered that by mistake and PartSelect made the return and replacement very easy.
Three wire connections, two were plug in and one was a ground wire.
BTW: It was a 3 wire, not a 6 wire. I had ordered that by mistake and PartSelect made the return and replacement very easy.
Parts Used:
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Ron from MCKINNEY, TX
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
1 of 2 people
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