66513802N710 Kenmore Dishwasher - Instructions

Only one friction sleeve was broken. So I pulled out the dishwasher to see how the one on the other side went on. It was very easy to replace and I replaced both. Unit works fine now.

Put in both a new element and thermostat. Did not fix problem. Using an ohm meter I did not measure any voltage to the thermostat. Suspect it’s a problem in the control unit, and decided to replace dishwasher.

-Unplugged the dishwasher.
-Removed dish racks, filters and spray arms.
-removed drain pump and drain lines.
-unplugged turbidity sensor and power connectors.
-unlocked the 3 locking connectors, removed the pump and motor assembly.
- cleaned every component with soap and water.
- applied rinse aid to the motor and pump assembly gasket.
-placed pump and motor assembly into the correct position and had a helper hold the assembly down while I locked in the connectors.
-work backwards.

I read how other people had the same problem, I checked everything that could possibly cause this. I then believed I knew what was wrong. I ordered a new arm. It was unbelievable how easy it was to replace.it. It took less time than a minute. . Turn the nut holding the arm counter clockwise to remove the arm. To replace turn the nut clockwise I now have a working dishwasher. It is not necessary to remove the dish rack.

simply line up the new pin with the rectangular slot in the kick panel and metal panel behind, slide the pin in and turn it with a flat blade screw driver.
NOTE: the original pin was black. A black replacement part cost $29 plus shipping! A knock-off pin was only $6 plus shipping. I got the cheap one and colored it with a black Sharpee marker before installation.

Thanks to everyone for posting their experiences on changing the heater element. The most difficult part of the repair was getting the dishwasher out of the cabinet. I didn't know that I should disconnect the water line underneath the sink and this would make the removal easier. Also, because the copper water line going to the dishwasher was kinked, I ended up changing it with a flexible steel braided line.....much easier to install.

Once the dishwasher was out of the cabinet, I turned it over and easily removed the clips that held the heater element in.

I would definetly recommend people doing this repair themselves, it will save you a lot of money!!!!!

My wife hired a local repairman when the right side spring cable broke (I was out of town). He took two hours to fix it (and two appointments). The door would then pop open when running. He came back and replaced the latch. Problems persisted. I then ordered new hinges and replaced both in half hour or so. Would recommend doing all of these repairs yourself. None of these repairs are that hard and definitely not worth paying hundreds to do it. Trickiest part is pulling the dishwasher out from the counter without impacting the electrical or water connections. Disconnecting the power is important on all repairs. When you take the screws out of the door to get to the hinges, make sure you have a helper just to hold the door up while removing the last few screws. The left side hinge was really bent (when the right side spring cable broke) - caused the door to be out of square and thus would not effectively close. This was obvious after a 5 minute search on this this and other repair sites. Process that I used: 1. remove screws from both sides holding dishwasher into counter (may have screws into countertop as well). 2. turn off power, 3. pull out dishwasher far enough to see hinges and springs (careful of connections), 4. remove front door screws, 5. take off front panel, 6. remove spring cables (pull cable taut and remove "hook" from hinge)., 7. unscrew two screws holding hinge to door, 8. bend metal fingers around hinge pin to be able to remove hinge., 9. attach hinge in opposite path. 10. repeat on other side (if necessary), 11. reconnect things in opposite order...test door prior to reattaching door panel. Make sure you level the unit with the adjustable feet. Make sure screws in sides of cabinet aren't too tight as it can take the unit out of square pretty easily...

1. Shut off water valve
2. disconnect water hose(wrench-adjustable)
3. Disconnect drain hose (screwdriver)
4. Pull dishwasher out from under counter
5. Put down towel to soak up residual water that drains out of dishwasher
6. lay dishwasher face down; electronics is located underneath dishwasher.
7. locate faulty drain pump
8. remove electrical connector from drain pump by first pressing on connector retention tab with screwdriver while sliding connector loose.
9. twist drain pump body while using screw driver to depress drain pump retention tab.
10. remove old drain pump body and insert and twist new drain pump body into old location (use screw driver to assist retention tab engagement)
11. attach electrical connector.
12. Return dishwasher to upright position, slide it under the counter (with its cotton cover); reconnect hoses AND turn water supply back on (make sure you remember to turn the water supply back on)

Pull dishwasher out a few inches. Disconnect spring from plastic connector with long nose pliers. Remove connector. Replace friction sleeve. Replace connector.Reconnect spring to plastic connector. This completes repair.

I took the valve off and actually hooked 110 volts to the vale and tried to blow through it and it would not let air pass through it. I replaced the the new valve in about 15 minutes and it works fine

The top and bottom parts of the lower wash arm were separating. This caused water to spray out the ends of the wash arm and come out the front of the dishwasher. In addition this water was not spraying upward resulting in dishes not getting cleaned. Took me a while to figure this out but the repair was simple.

Replaced the strainer. This keeps the two sprayers clean/clear so they do not clog up. Dishes are cleaner now. Note : if your sprayers are clogged it is a long process to clear out the sprayers. Dishes will not be clean until your sprayers are all cleared.

quick and easy replacement, without tools...

i ordered the wrong part and received the new part and credit for the old part, quickly...Plus, I was kept informed with e-mails....

excellent service...

Very easy to twist off the old pump and replace with new part. Worked perfect after replacement! We just followed you tube instructions

The air just unscrews with one twist and the new arm twist right back on. No tools needs. Saved me $100 service call.