66513479N410 Kenmore Dishwasher - Instructions

Only one friction sleeve was broken. So I pulled out the dishwasher to see how the one on the other side went on. It was very easy to replace and I replaced both. Unit works fine now.

The repair was similar to the very good video provided by PartSelect. However, I did make a few changes. The new rack was slightly different in the front side compared to the old rusted rack. After I removed the old rack from the dishwasher, I placed the two racks side-by -side to make sure they were compatible. They were identical in the rear structure and overall size, so I proceeded to change out the wheel racks, rack height adjusters and upper wash arm to the new rack. I suggest transferring each part one at a time so you can get the spacing correct. Also, in my case, many of the items needed to be washed with water to remove soap buildup in these parts before moving to the new rack. I would also suggest putting the upper wash arm (needed in this case) on the new rack last. The total job took me about an hour including washing or rinsing all parts and reassembly. This is an easy job, just take your time and do one item at a time so nothing gets mixed up. I used a drill driver to remove a total of 4 Phillip head screws for the rack height adjusters but a regular Phillip head screw driver would work as well.

Turn off breaker to dishwasher.
Remove lower basket.
Drain any water using a wet vac.
Remove bottom cover plate. Should be 2 plastic screws using flat head screwdriver.
Should be able to reach pump. Turn counter clockwise to remove.
Disconnect plug wire on pump.
Install new pump by turning clock wise.
Reattach wire plug.
Run a wash cycle with empty dishwasher and check for leaks.
Replace cover plate.
Done.

After bailing out the unit, filled filter hole with a moderate amount of Dawn dish washing detergent. Ran dishwasher twice to remove all Dawn from the unit. Had to bailout the water (and suds) from the washer both times. After the dishwasher finally drained I inserted the new filter..

Did the repair, but needed one extra step not described in video:

I followed the directions on the PartSelect Youtube video - very helpful! I do believe the heating element was the original culprit, as it had a "burn" area about the size of a dime that caused it to almost break into two parts. Obviously a point of failure.

BUT - after replacement, it still did not solve the problem of the dishes not drying.

After much web searching, I tried the diagnostic mode on the dishwasher, and that did a hard reset of the logic board and FIXED the problem.

So in all, it required both a new heating element AND a hard reset via diagnostic mode.

Snap new track stop into place. Took a few minutes to figure out top/bottom and inside/outside, but no issues

Watched a video and seen how easy it was to repair. Just disconnect the power, water and return drain. two bolts and replace element . The difficult part was removing and replacing the dishwasher...piece of cake.

Recently bought a whirlpool dishwasher, the dishwasher was converted to a portable dishwasher and they did not use the cord application power cord so they machine was blowing our breaker, instructions were very simple and installation was easy!

After reading customer notes regarding the same problem I was having I ordered A new Heater Element & a High Limit Thermostat. I also ordered a Heating Element Nut and Rubber Washer in case I needed them. It took me quite some time to remove the dishwasher from under my counter. Once the unit was out and prepared to service it actually took only a few minutes to install the new Heater Element. I did't need the washer or extra Nut. I also decided to try the unit without replacing the thermostat. I cleared the diagnostics by pressing the "HEATED DRY, "NORMAL", "HEATED DRY", "NORMAL" buttons. After the controller reset the dishwasher was ready to run.

laid dishwasher on its side and unscrewed element. returned unit upright & replaced element. reversed process and reinstalled unit under cabinet

I took the end cap off the sliding rail and slid the
new wheel/bracket into place. It was a snap..lol
(it actually snaps into place).

My husband did this. He turned the dishwasher upside-down, disconnected the wires,and unbolted the heater.He put in the new heater (bolted,wired) and tested the current. Voila!

Snapped the new stops on. It took about 2 minutes.

Pulled dishwasher out of compartment, removed all parts underneath. removed inner parts, removed pump assembly. Installed new pump assembly and grommet. Reassembled in reverse order, test ran and unit was operating normal and no leaks.

When we ordered the part the first time, we pulled the model number from the documentation instead of the machine. We got the wrong part the first time. The people at Parts Select were very knowledgeable and helpful when we called. After we pulled the model number from the machine, they sent the perfect part that popped in with no problems.