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6432A Norge Washer - Instructions

All Instructions for the 6432A
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My 24 year old Maytag performance washer started occasionally not agitating. Eventually it did not agitate at all but would spin.
The lid switch is on the right side top of the washer under the lid. I took a putty knife and found the clips that hold the top of the washer and pushed them to release it. I then lifted it up to fully see the lid switch. I unplugged the washer from the wall socket and took out the 2 screws that holds the lid switch in. Then unplugged the lid switch from its electrical connection and put the new one in its place. Washer is working great so far.
Parts Used:
Lid Switch Kit
  • Loretta from LEBANON JCT, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Activator device broken off
Easy repair - with the use of a phillips screwdriver, simply remove the old device and replace with the new
Parts Used:
Lid Switch Actuator - Black
  • Sonya from VAIL, AZ
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Washer was making a squeak during spin cycle & then just stopped spinning
I watched the video of the repair on this website and followed it. Was really easy & THANK GOD because this was my first repair. This has been a great machine and it looks like it will continue to be for a little while longer! Thanks for the video help and friendly navigation of your site!
Parts Used:
Transmission Pulley and Bearing Kit
  • Eleanor from PALATKA, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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it was spinning slowly or not at all
I first changed the belt which helped but it still sounded like it was going to take off through the roof.....I did the pulley and bearing kit in hopes that it would do some good....it went really smoothly with no issues however it did not solve the problem....so it is working and I am going to just ride it out until it quits....thanks
Parts Used:
Transmission Pulley and Bearing Kit
  • Louis from FREMONT, NE
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Noise
I changed the piece easily
Parts Used:
Snubber Ring
  • Marylou from Old Forge, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Wrench (Adjustable)
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Noisy on spin cycle
Followed the excellent utube instructions you provide. Piece of cake when I followed the video. The rear springs became much more difficult because my model does not have rear access panel. They were the only stuggle. Thank you for doing the repair videos
Parts Used:
Snubber Ring Transmission Pulley and Bearing Kit
  • William B from STURGIS, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
1 of 2 people found this instruction helpful.
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water not draining
changed drive belt and saved me from buying new washer,,working like bland new again ...many thanks
Parts Used:
Drive Belt - 51 inches long
  • FRANK from CHULA VISTA, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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noisy out of balance during spin cycles
I followed the instructions that other posters suggested. The springs were the toughest part to remove and reinstall. Having my wife push the tub enabled me to use vice grips to get them back on. Read about the coins or washers to spread the springs too late... would have helped. Running a wash now and it's spinning great and no noise!
Parts Used:
Snubber Ring
  • Ronald from Wading River, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Socket set
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Washer making loud noise and tub off balance
I followed Gary from Sioux City IA instructions. Very well explained.
Parts Used:
Snubber Ring
  • Hollee from Rancho Mirage, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
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Made noise on spin cycle
Took off belt and ran motor. No noise. Then took off drain pump and spun it by hand and felt rubbing on one spot. I figured the bearings were going bad, so I ordered the parts and replaced them.
Parts Used:
Drain Pump with Pulley Drive Belt - 51 inches long
  • Les from Moneta, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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machine was starting to make noises when spinning
My husband unhooked the water lines, unplugged the washer and remove the waste water hose, then we tipped it over and easy as pie the belt came off and the new one went right back on. I did not see any tears or breaks in the old belt, but it was stretched out a bit, and the washer is once again quiet. This also gave me an opportunity to clean under the washer, which we all know we don't do unless we have to. Cheap, quick, and easy fix for someone to do there self.
Parts Used:
Drive Belt - 51 inches long
  • Virginia from Rockford, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Little Cold Water Flow
Unplug power cord; turn off hot and cold water supply; remove water hoses from machine; open top of machine by prying lid open; remove two hex screws holding water inlet valve in place; remove hose from top of old water inlet valve; remove 4 wires; connect bottom set of wires (red and white) to new water inlet valve; reinstall water hose to top of new water inlet valve; install new water inlet valve onto machine using same hex screws; connect remiaining red and white wires; install hot and cold water hoses to machine; turn on water supply valves at wall; reconnect wall plug; turn water type selector to cold, pull out timer and watched the water flow full-force for the first time in 2 years! Have wife give you a hug for saving cost of new washing machine!
Parts Used:
Water Inlet Valve
  • David from Lexington, KY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set, Wrench (Adjustable)
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Started making loud screeching noise(bad Bearing)
Turned water off,tilted unit forward,removed lower rear cover,removed belt,laid towels around ,removed inlet hose and exit hose off pump,removed 3 screws holding pump,removed pump and installed new one,reversed order of disassemble, has been running great ever since.
Parts Used:
Drain Pump with Pulley
  • Michele from Lebanon, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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Made noise during washing and rinse cycle
It was easy to replace the water pump
Parts Used:
Drain Pump with Pulley Drive Belt - 51 inches long
  • Jose from Elizabeth, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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Washer basket shaking / thumping during spin
Washer was shaking/thumping during the spin cycle for even the lightest loads. Previously changed the suspension springs, and the problem was not resolved.

I was able to locate the service manual for this washing machine online and download the PDF for free. Getting this will provide dis-assembly instructions and photos.

Sorta like requiring that you disassemble an engine in order to change the oil filter. Engineering suggestion here for any Maytag folks cruising the site. Mount the snubber ring with it's own clamping ring so that you can change it (snubber) without removing the agitator & spinner basket from the tub. Think something like this... Remove suspension springs, remove hoses, flip entire assy. upside down, then replace snubber ring without any further dis-assembly.

I followed the service manual's recommended approach, here are the basic steps:

1) Open the small back cover and detach the wash drum's drain hose at the waste pump, and while you've got back of the unit visible, tip forward and unhook the drive belt from the motor, pump and agitator.

2) Use a spatula or putty knife on the front seam between the lid and the lower body to unlock the spring latches which keep the top on. Flip the top up and back to get into the basket area. Take off the front cover so you can see the wash drum.

3) Remove the top cap/splash guard around the wash drum by pressing the cap/splash guard down while unhooking the little ears.

4) Remove the fabric softener cap from the center of the agitator and remove the bolt that's down the center of the agitator. This will require a socket. Remove agitator and plastic skirt that goes around the bottom of the agitator.

5) Remove the plastic sealing nut. This nut has a number of small plastic points on it and I broke a number of them off with the channel-locks while removing this. You may need to order a spare.

6) Remove the washing drum.

7) Use the spanner to remove the basket hub. I made a spanner out of some scrap steel parts I had and mounted using the screws I took out in step 5. If you have a spanner, you're set here.

8) Unhook the suspension springs and you should be able to lift the entire unit right out of the base.

9) Remove the cap on the bottom pulley and pull the E-clip that holds locks the pulley in place. Remove the pulley and plastic gears which mesh with the transmission shaft.

9) The snubber ring (the problem here) is located under the brake plate/ring on the very bottom. The brake assembly is preloaded with a spring inside, the manual says to use a special spring compressor while assembling. I didn't have any trouble holding it down while I had my 5 year-old daughter start the screws for me. Remove the 6 small screws around the brake ring and remove the shards of the worn out snubber. Replace with new snubber and start re-assembly.

Possible Shortcut:

After doing this, I see it may be possible to shortcut the factory directions. I can't guarantee that it will be successful, but after doing it I don't see any reason it wouldn't work. Following above numbers:
1) Do numbers 1-3 above.

2) Jump to step 8, remove the suspension springs and just get the entire drum removed and inverted. Don't mess with the legs, don't mess with the attachments or anything. You will only need to work on the pulley.

3) Remove the drive pulley and brake retaining plate. Shouldn't need to do anything with the inside of the washing drum here. No need to mess with the seals and/or plastic nuts.

4) Replace snubber and reassemble.
Parts Used:
Brake Stator Snubber Ring
  • Dan from Seattle, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
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All Instructions for the 6432A
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