5ED5FHKXVQ00 Whirlpool Refrigerator - Instructions

This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.

Parts arrived at 2:30PM.

Read instructions, gathered tools, and went to work. I'd already watched an online video at your site on how to do the repair.

Removed the hinge cover covering the hinge top by using a nut driver to remove the single screw holding it in place. (The video described an older frige and it did not have a screw. I figured that out when I finally went and got a ladder. I had tried to pop it out like the video shows.) There are three screws holding the hinge top in place. I tried using the nut driver to remove the screws but they were pretty firmly in place. I resorted to using my ratchet wrench and that made it easy. (Keep track of your screws, one of mine rolled under a cereal box on top of the frige and I thought I would never find it.)

I had emptied out all the items on the door of the frige, removing the shelves. It was easy to lift the door off of the bottom hinge and lay it on its side against the ladder. At this point I had my son hold the door steady (its kind of unwieldy and 'slippery' when you are trying to remove a screw from the bottom of the door.)

I removed the screw that held the plastic Door Closer, Upper Cam using the nut driver. I used a straight bladed screw driver to pry the old part out of the door (it has an insert for the hinge pin and it had been in place a long time). I also cleaned off the bottom of the frige door (you would be surprised what gets stuck on there - obviously someone spilled oranged juice on the floor and it splashed up on the bottom of the door). The old part had a lot of particle dust that came off it when I removed it. The new part popped right into place and I screwed it back in. The video shows that the repairman had to use a drill and tap set to rethread a larger hole but I just put the old screw back and it held fine. The video also showed the repairman adjusting the Door Stop Bracket but I didn't have to do that, the new cam installation wasn't impeded by the bracket.

I moved to the frige cabinet (again, good to have a second pair of hands to keep track of the door and not let it get damaged while I turned my attention to the Door Closer, Lower Cam. I used the nut driver to remove the screw holdin it to the hinge bottom. It came off easily (it practically fell apart and turned to dust). I placed the new cam and screwed it in using the old screw. No problem.

You could put the door back on with one person but it helps to have two. One to manhandle the door and the other to place it on the lower hinge post.

I put the upper hinge back on and put in the three screws but I left them lose so that I could adjust the door. When I tighted the single screw closest to the door after positioning the door, we tested how it opened and it was hitting the side of the interior cabinet when it closed - you could feel it dragging and it made a clunk/swoosh sound. We readjusted the door using the outside upper corner as a guide and retightened the screw. This time there was no problem. We tighted the other two screws using the ratchet wrench and then put the plastic hinge cover back on with the single screw using the nut driver.

Took us about 25 minutes and made my wife very happy (biggest benefit). The door now 'locks' open and 'locks' closed just like when we bought it and the two doors are aligned (level accross the top) which should have been a dead giveaway that the door closing cams had worn down.

Done by 3:00PM.

due to over filling and closing the drawers with the door and kicking, the plastic runners broke. Also, over filling the drawers did not help.
AS for the repair, the only difficulty was getting the right drawer in the right spot. Since I replaced both the veggie and meat drawer at the same time, I got them confused. On drawer is longer than the other. other than that, no problem.

Once I saw the replacement part I understood how to pry out the switch with a small screwdriver. Then just unplug the old one, plug in the new one and pop it into place.

The PartSelect site made it easy to correctly identify the correct part, it was inexpensive, and the shipping was fast.

I'm very pleased!

Removed food itmes on broken shelf. Removed old glass shelf cover. Removed broken shelf bracket. Installed new shelf bracket. Intalled new glass shelf cover. Replaced food items back on shelf

a simple replacement

The design of this refrigerator door (it's a side-by-side) is somewhat unbelievable. The door is designed to hold things, yet when you do the weight of the door wears out the lower door cams. The cams are designed to "complete the door closing", i.e. when you gently push on the door the cam mechanism takes over. When the cams wear, the door fails to close. Note to others - you may mistakenly think that the failure of the door to close is related to the seal; it is not.

The repair is quite easy; remove the upper cover, using a not driver (socket), then remove the upper door bracket. Make sure you hold the door or have someone else hold it. After the fasteners are removed gently lift up on the door and remove it from the lower cam assembly. You will see two plastic cam pieces; one on the lower bracket and one on the door. Both need to be changed to effectively "renew" the door closing mechanism. Once the cams are replaced the door can be reassembled to the refrigerator.

Replacement was very easy as new ice maker was identical to the old one. Took about 10 minutes.

Replaced upper cam piece on bottom hinge and also replaced pivot thimble on upper hinge.
No problems, except pivot thimble glued in place. Had to cut up and pull out with pliers. Everything works like new now.

looked up the model #, found your co. & ordered a new one Service was excellent, shipping reasonable; it was a pleasant surprise. I will tell my friends about your co.

Put new drawer in fridge.

Pulled out the old drawer and put in the new.

I slipped the shelf onto the brackets that already were on the sides of the refrigerator.

I emptied refrigerator contents and tilted the refrigerator to the right so as to access the metal panel upon which the evaporation tray was resting. The metal panel is on the left side underneath the refrigerator and the evaporation tray is resting on the panel. I removed 4 screws that were holding the metal panel, pressed down on the panel, slid out the old, cracked plastic evaporation tray, inserted the new plastic evaporation tray, raised the metal panel to its original position, replaced the 4 screws, being careful not to pinched the water line that feeds the ice-maker. VOILA! Un-tilt the frig and re-stock it. It took a day for the temperature to stabilize, due to tilting, I think. New tray $45.

I removed the screws on the upper hinge and removed the door. I removed the lower cam in about 2 minutes and had it replaced. The upper cam was a tight fit in the door and I resorted to vise-grips to remove it. Total time to replace cams and put the door back on was 30 minutes. This saved me $100.
Thanks