58971K2WW General Electric Washer - Instructions

The trick is to pull the front cover off by using a putty knife .slide it under the cover at both front corners.it will click on each corner.then pull front cover off .lift off the bottom catch hooks.look for the pump on the bottom right side.unplug the wite connector .take 2-5/16 bolts out holding the bracket.then grab a pliers .squeeze the hose clamps and pull the 2 hoses off.assemble new pump.

I notice a strange noise when ever the tub would shut down from a spin cycle. When I would load clothes it seemed that the basket had to much lateral movement. I looked between the top of the frame & basket & found 2 of the dampening straps had broken. Ordered 4 of them to replace all the straps.

Replacement was easy. I popped the front cover of the machine off. Remove 2 screws which held the top down which gave easy access to the straps. The straps are held in place by 2 screws so it was a simple process of removing the screws, removing the straps from their anchors & reinstalling the screws with the new straps. Job done. Reinstall the top & front of the machine & put the wife back to work.

Unscrew the 2 screws holding the drain hose clip to the machine - use bucket to get an excess water - remove bad drain line - I installed a new drain hose clip as well - make sure you put the clip on at the same position as the previous hose - push house firmly into opening and screw into machine - pretty easy repair - and I'm a novice

Took all apart.. front off,top off, took basket top off..took the basket assembley out by unhooking the four shocks. Took a picture of all wireing and fittings. Then came the most difficult. The main nut that holds the basket to the main shaft. If you do not have one of the wrenches made for that nut good luck. Between all the gunk and rusty parts around it. It would not budge. I used a pipe wrench and a 3# hammer and it wouldnt budge. It is a oppisite drive nut so it comes off in reverse as a regular one. I ordered the wrench on line to use on the new one i orderd. Had to because the nut was getting chewed up. So waiting to order the parts i needed i ground down the nut with my angle grinder.. worked well. Knowing i had to replace the main drive and bearing it wasnt that bad. Got the nut off... pulled the basket out and then the shot seal. Really looked tore up. So because of the seal leaking, the water drips down onto the main drive and thats what ruined it. Cleaned everything up really nice.. went to put the new seal in and noticed it didnt fit as tight as it should.. so i put some silicone around it and installed everything back together. Still thinking of the seal still i went ahead and finished it all and guess what. It leaked.. the seal in my opinion needs to fit over top of the plastic main bucket not just inside of it. After researching the same problem some guys said they filled the bearing seat with silicone and it helped. Others say the plastic tub needs replaced because the bearing seat is wore out.. the tub is like $70.00. The seal is $8.00. So, what to do? Buy another tub and seal and hope the seal fits in tight, or gob alot of silicone on the seal and older tank and see.. the washer new was like $600.00. Been dicontinued now. The main shaft assembley was $160.00... seal$8.00.. the tool for $15.00...misc stuff still comes out to $200.00 . Now to buy a new tub? Is it worth it or not.. we'll see

After unplugging the washer, I drained remaining water from washer tub using my Wet/Dry vac. Ordered new pump Sunday night from PartSelect, 'Standard delivery', part arrived Tuesday morning. Removal & installation took less than 20 minutes.

The "service kit belt tool" was difficult to install, but I oonsider it a necessity. We tried installing the belt without the tool, and the belt kept snapping off the motor drive pulley. Using a cable tie to hold the belt to the drum pulley did not work. I used a length of heavy duty duct tape instead, and that worked OK. Unfortunately, the whining noise is still present with the new belt, so a GE service technician visit has been scheduled. Our belt replacement effort has not been totally wasted, unless the washer can't be repaired economically, since the old belt was fraying.

Use paint scraper to release spring tabs holding front cover on.

Removed 2 screws holding lid down, and lifted up but did not remove top cover and control panel.

R/R 2 hex screws holding strap in place. If you are lucky and the broken strap is up front this is a super fast repair. Those of you with a rear strap will want to disconnect the wiring harness to the lid switch and likely remove the top panel (+ <5 mins).

Super easy and super cheap!

IT was so easy to replace the pump. I think the hardest part was trying to get the pliers to work right. All I had to do was unscrew two bolts, take off two pipes, get the new pump and replace the pipes and bolts. It was that easy.

Popped off the front panel and removed two screws that help top down. Then pulled the top of the washer up and leaned back out of way.Then each strap had a screw on each end and a clip that holds straps just remove the old and replace with new and put back together.

First I googled the problem. Then ordered your part, from specs on your website. Went to Lowes and bout butt splicers. Then when I got email that it shipped I watched the video attached. Awesome. Very proud as I am a woman. Video was excellent. Thank you, Maureen

ORDER Spanner wrench for GE tub nut. Impossible to remove hub nut on a washer with age without it. Purchase 1 11/16 in spanner wrench, tub seal, hub nut , split nut
and washer under
agitator all at one time or you will struggle with this repair. The few cents you save is not worth it, the video they provide does a good job but theirs washer
is new hope this helps

Removed 4 screwes on the top of the washer. Layed down the control panel and there was the inlets. Removed two screws and loosened the hose clamp. removed and installed new part.
It did the trick. No more problems.

used a socket to unscrew the clip. pulled out the old hose, slid the new hose into the clip and screwed the clip back on. all fixes should be this easy.

It was easy, I just removed the old drain hose clip with a screwdriver. Next, removed the old, cracked hose, inserted the new one, and screwed the new clip in.
The best part about this story is the incredible service I was given, by this company. I bought the machine at Sears, so I assumed I could find the hose their. No, they instructed me to go to Orchard Supply(their sister store), I purchased a drain hose, the clerk told me to buy, but the water was still leaking. So, I went on-line and found the right hose, and now I will continue to purchase what I ned for my machine from your company. REALLY Fast Service. Thanks

a) remove front panel by depressing the 2 clips at the top in line with the lid b) remove the lid switch and 2 screws holding top on and remove top by tilting up SLIGHTLY and sliding to left. c) Remove agitator and by pulling straight up on it and remove adapter underneath d)remove 4 bolts holding 4 rubber straps to top of tub assembly, readily visible when top is removed. e) unplug motor wiring and disconnect pump and bleach hoses from tub f)while lifting up on tub, push down on each of the 4 suspension rods and disconnect them at bottom of tub ( this is the most difficult part, and to make it easier disconnect the rear rods first) g) tilt tub forward and remove tub assembly h) NOW, for the big nut that holds the spin basket in-- #1, it is LEFT HAND THREAD, so you will turn it to the right to remove it. #2, it is VERY TIGHT and requires a 1&11/16" spanner wrench (which I did not have) for removal. Instead, I used a 1&11/16 socket, an extension and an air impact wrench to remove and replace the nut. Assembly is reverse of removal and remember, that nut is ALUMINUM so be careful with that impact wrench when tightening it back up!I replaced the nut and split ring and cleaned the whole area thoroughly, and it greatly reduced the noise in spin mode. I did not replace the metal housing on the bottom of the spin basket, because it was $50 bucks. this probably would have eliminated all the noise, but my repair only cost $19 in parts, including shipping ,and the parts arrived in 1 day.