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57431DCWW General Electric Washer - Instructions

All Instructions for the 57431DCWW
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Washer tub was making loud noises.
Basically, I just followed the instructions in the video that is posted on this sight. It went off without a hitch. Removed the screws from the control panel, lifted it up and out of the way. Then I used the putty knife to release the clips that hold the front panel in place and then removed the top of the washer. Pretty easy from there to swap out the dampening straps and reassemble the washer. Saved a lot of money doing it myself.
Parts Used:
DAMPENING STRAP 2PACK
  • Mary from Roslyn, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
10 of 12 people found this instruction helpful.
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Washer wouldn't spin the water out of the clothes.
I wasn't sure what the problem was. I Googled the most common problem for this washer and it pointed to the Lid Switch with Wire Harness. I ordered the part, watched the video provided, and installed it. Installation was just like the video said. Due to the lack of dexterity in my hands due to arthritis, it took about 25 minutes from start to finish. Washer works like new now.
Parts Used:
Lid Switch with Wire Harness MAGNET Assembly
  • Bruce from AVERILL PARK, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
9 of 9 people found this instruction helpful.
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The zinc drive hub that connects the transmission to the tub had corroded away.
It was almost a complete tear down. Most difficult part was discivering how to remove the front panel. Slip a putty knife between the top and front covers. push and depress the spring tab on each side. The left hand nut on the hub was difficult. I had to get a neighbor to hold a large pair of pliers while I put a pipe wrench on the nut and hit it with a 2 lb. hammer in order to break it loose. Puting it back together do not forget to reconnect the level sensing hose to the level selector, I did. Machine will not perform without it. You can do it! I did.
Parts Used:
Inner Tub Base Hub
  • James from Lapeer, MI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
10 of 13 people found this instruction helpful.
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Washer won't drain water
Took front panel off the washer and found the pump working but no water drained from the tub. Took the motor off the washer by removing the two 10mm screws and attaching hoses. Decided to take the motor apart and found the propeller shaft has broken off inside the pump. Ordered new motor from Partselect and replaced it. Washer is working fine now.
Parts Used:
Drain Pump and Motor Assembly
  • Ben from Lake Forest, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set, Wrench (Adjustable)
10 of 13 people found this instruction helpful.
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There was no fabric softener dispenser
The cap just removed by tapping a few times with a screw driver and hammer. then pulling upward it came off and I placed the new dispenser on. a couple minutes saved me from running up and down to add softener and it was very inexpensive.Thanks alot PARTS SELECT.
Parts Used:
Fabric Softener Dispenser
  • Gigi from Monroeville, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
10 of 13 people found this instruction helpful.
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Timer knob had broken
First off, the repair part arrived in only two days. The schematic was very detailed and accurate on your web site. Once the part arrived and removed from the bag, it was a snap to install with just a needle nosed pliers. Total time was less than 5 minutes. This was the first time I had used PartSelect and you can bet I'll be back. Thanks again. Gary K. in IN.
Parts Used:
Timer Knob with Clip
  • Gary from New Albany, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
10 of 13 people found this instruction helpful.
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Very large noise during spin cycle
Tub seal was found completely broken. Replaced it.
Then replaced tub bearing, tub bearing washer, shaft & mode shifter assembly and 6-rib drive belt.
Reassembled and tried, more quieter and like new machine.

Loosening tub nut was a challenge as it was bit corroded, use of WD40 was a great help.
Knowledge from you tube was a great help.
Parts Used:
Tub Seal Shaft and Mode Shifter Assembly 6-Rib Drive Belt Tub Bearing Tub Bearing Washer
  • Ashok from CUPERTINO, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Socket set
9 of 10 people found this instruction helpful.
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No cold water in any cycle.
Remove four screws which held the front cover of the washer. Dropped the cover down to expose the temp. switch. Turned the switch 1/8 turn counterclockwise which removed the switch from the cover. Pulled of the four pigtail wire leads and then installed the new switch in reverse order. Very easy!!
Parts Used:
Temperature Switch - 3 Position
  • Raymond from Henderson, NV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
9 of 11 people found this instruction helpful.
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would not spin or agatate
watched the video, and it was simple!
Parts Used:
Lid Switch with Wire Harness
  • Raymond from Shandaken, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
8 of 8 people found this instruction helpful.
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Very loud noise during the spin cycle
The first attempt to fix the problem did not turn out so well. I replaced the tub bearing, split ring, tub bearing washer and the hub washer. After reassembly and testing, the loud airplane noise was still present during the spin cycle
Then I ordered and replaced the mode shifter shaft assembly and, since I was going to disassemble again, also ordered a new 6-rib belt. Once reassembled and tested, it was quieter than when it was when brand new, according to my wife.
Parts came in very quickly and the tutorials/youtubes were spot on.
Parts Used:
Shaft and Mode Shifter Assembly 6-Rib Drive Belt
  • Walter from IRVING, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
8 of 8 people found this instruction helpful.
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Water leaks on floor in front of machine.
Worse machine ever made. Installed all parts per videos .they helped a lot. Inner tub went on crooked and first wash ruined inner/outer tubs top piece. Took to dump.
Parts Used:
Tub Seal Split Ring Hub Washer Tub Bearing Tub Bearing Washer Hub Nut
  • Kenneth from MESA, AZ
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
10 of 14 people found this instruction helpful.
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Agitator would not spin due to disintegrated hub.
I pulled agitator off revealing rotted hub. Had to remove inner basin from machine. This required pulling off top and tying up to be out off way . I had to get the control panel out of way. Removed back screws and moved it up as though hinged. I had to remove the water fill piece, as this was impeding removal of basin. I had to remove top ring off of inner drum. Needed a second person to hold control panel away as I removed drum. Once drum was out, it was an easy task to replace the rotted hub. I then needed to get the portion that was rotted and still on drive out. Could not wrench the hub nut out due to lack of leverage. Split nut with a chisel. Once old nut out, I cleaned up threads, put inner basin back in, again utilizing assistance in holding control panel out of way. Reinstalled in order. Before I had gone too far, I found that a six pronged jumper had fallen off of the controls. Found where it had been and re-installed. Put remainder back in reverse order. Machine back on line, and working properly.
Parts Used:
Inner Tub Base Hub Hub Nut
  • Dennis from Douglaston, NY
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
8 of 9 people found this instruction helpful.
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Clutch drive wore out and was making a clunking noise during operation.
I removed the front cover and the top cover. Then I unplugged all the,wires and removed the hangers. Then removed tub and drum together out the front. After beating on the tub nut for 2 hours and drenching it in liquid wrench I realized that the,tub nut was not going to release. Yes I was turning it clockwise. I bring out my chisel and hammer. After removing the,center shaft I chisel the,tube inward till I could get to the nut. Then I chisel the,tub nut into 3 pieces. It then appeared why it wasn't coming loose,earlier the powders,had gotten below the nut and had it cemenred on. So those youtube videos,are helpful to an extent.
Parts Used:
Tub Seal Washer Drive Pulley 6-Rib Drive Belt Hub Nut
  • howard from LA FAYETTE, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable)
10 of 15 people found this instruction helpful.
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Water would not drain from tub.
First I pulled off the front panel using a flat blade screwdriver to get it started. Then I could watch what happening as I tried starting the washer. When I put the dial to the Rinse Cycle and pulled the dial to start the washer, it would start to run for about 5 seconds and then stop. I tried this several times and the same thing happened. I noticed the water pump located in the front lower right hand corner was not running. It would only hum. I drained the tub by holding the wash machine drain hose into a bucket. If I held the hose down toward the floor, the water would flow freely out of the hose and into my bucket. As the bucket filled up I just raised the hose, emptied the bucket and repeated the process until the tub was empty. Sure saved time over trying to empty the tub by bailing the water out with a can. After the tub was drained I removed the two hoses from the pump and then the two mounting bolts and the pump was out. I bench checked the pump with an electric cord and it stilled just hummed. I knew for sure then the pump was bad.

I then ordered a new pump from PartsSelect.com. I entered my wash machine model number and PartsSelect gave me a picture of the replacement pump. I was a little worried that it did not look the same as my old pump but I ordered it any how. The night I got the pump I installed it in about 30 minutes. No problems, it just worked like a charm. Thank you PartsSelect.com I will definitely use you for all my appliance repairs in the future. I know there will be more.
Parts Used:
Drain Pump and Motor Assembly
  • James from Strafford, NH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
8 of 9 people found this instruction helpful.
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Water was leaking from machine.
Open back cover and found that drain pump had a bad seal. Took it apart and bought new seal some what same size. Put everything togather and start washing clothers and wife complained that it became wost the before. When on line and found pump and price was just right to take a risk. Ordered on sunday and got ups tuesday.
Replaced pump on Sunday and leak was gone and wife was happy.

------Got chicken and beer that Sunday--------------
Parts Used:
Drain Pump and Motor Assembly
  • RUPESH from BELLFLOWER, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
9 of 12 people found this instruction helpful.
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All Instructions for the 57431DCWW
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