41963 (ASTESEU) LG Washer Dryer Combo - Instructions

Could not do the repair. Partselect sent me the wrong parts even though I gave them the model number and the brand they sent me the wrong parts.

I already had the top of the washer open, from previous disassembly to clean the front loader seal, and when I ran a trial load, noticed a small 1/4" tear in the hose bellows that attaches to the drum.

Very simple repair, remove the existing hose by loosening the clamps, paying attention to their orientation. Install the existing hose clamps onto the new hose, install and tighten the hose clamps.

5 minute job, if the washer top is off (which is also simple).

1. Unplugged electric chord from wall.
2. Pulled washer out into open area to get behind it.
3. Turned off hot and cold water faucets
4. Used channel locks to remove hot water and cold water hoses from back of washer. Dropping hose into a bucket to catch water from hose.
5. Removed screws (Phillips screw driver) holding top to back of washer.
6. Pulled back on the top and lifted off washer.
7. Arranged new intake valve to mock location and setting of old intake valve.
8. Using Phillip screw driver, unscrewed old intake valve from back of washer.
9. Unconnected wiring from old intake valve. These were easily identified and not needed to mark left right center.
10. Using pliers, pinched hose clips and moved to middle of the hose. Did this for all 3 hoses.
11. Removed hose from old intake and connected to same location on new intake. Repeated for all 3 hoses.
12. Using pliers, pinched the clips and moved to the end of the new intake valve. Did the for all 3 hoses.
13. Using Phillips screw driver, screwed in the new intake valve where the old intake valve was located.
15. Inserted the wiring connects into new intake valve.
16. Reconnected water hoses back into washer machine (after inspecting and cleaning plastic strainer traps)
17. Turned on water faucets
18. Plugged in washer.
19. Ran an empty load for a cycle.
20. Did not fail.
21. Reattached top to washer. Laying down an inch from front and push forward to hear a click or lock. Then screwed in the 2 screws.
22. Pushed washer back into original location.

We have already performed 1/2 dozen loads.

just put new part in very simple only problem was shipping yall used fedex went to 4 states and one state twice they finally gave it to USPS so it took almost 9 days to get here

To fix the problem, I simply removed the top cover of the washing machine by removing the two screws on the back of the machine which allowed me to slide the top back and then I lifted it off. Then I disconnected the hot water hose (after shutting off the valve). Next, I removed the electrical connectors on the old part as well as the hose attached to it and unscrewed the old part and removed it and put the new one on and reattached the hoses and the electrical. It worked like a charm. It took me perhaps 10 minutes total.

Replaced it

Ordered and replaced the hot and cold inlet valves - followed the instructions off of the video posted on the Part Select website ... completed the repair in less than 10 minutes

I looked at the video that is on the partselect.com website. The person that I talked to from the website was very knowledgeable about the problem with my washer and he gave me the part number to type in the search box of the website. When I typed the part number in the search box the part showed up and the installation video showed up also. The video is an excellent video. It shows exactly how to do it. I also downloaded the operator manual from the website to look up what the error code meant.

Looked at videos on line at Parts Select. Very easy instructions to watch and follow. After unplugging the washer all I had to do was turn off the cold water valve, remove the supply line, two screws to get the lid off, then two screws to remove the valve and disconnected the electric connector tabs. Took pliers to back the three hose clamps off. The best tip was replacing each hose back on the valve one at a time to prevent mix ups. I did everything in reverse after installation. I ran one short cycle to test the leak. Works perfectly!
A tip I saw on You Tube - I have vinyl flooring in my wash room and a repair guy said to spray a light shot of WD 40 under the feet. It doesn’t take much. Man, my washer slid like it was on wheels! I wiped away any excess spray and let it dry under the feet. I’m not sure how this works on other types of floors.

All I did was first of all and since it is so heavy I put 2 furniture sliders under the 2 front feat because I had to pull it out from where it was onto the carpet and the back feat I just sprayed some wd40 so the would slide on the tile floor. Then I took the top off by removing 2 bottom screws and pulled the lid back and up and there was the cold valve. Next I pulled the electric tabs off. Don’t worry they go on the same way they were on. Do not at this time remove the screws on the valve until you pull each off one at a time and place one at a time back on the new valve. Then remove the screws and the old valve and put the screws back on for new valve and you are done. Replace cold water hose turn on water check if no leaks replace lid, you are as if new once again. Good luck. Cost for all that is around $50

Watched video on U-Tube , unplug power cord, turn off water, take top off washing machine, remove water hoses, unscrew parts, remove hoses with pliers, install replacement parts, put all back together. Does not leak any more !

pretty straight forward repair,lots & lots of parts to clean :-)

Just like it shows on You tube but one of the shocks did not come with the plastic pegs so i used the old one. I need to order the springs now and replace them.

Removed the front and rear covers ,the control panel , removed the shock absorber pins and shocks installed new shocks and reassembled

When to utube typed in my problem, very easy fix