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41393 ((ASTEVEU)) LG Washer - Instructions

All Instructions for the 41393
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The washer kept displaying "tE" error and the machine would stop.
First we unplugged the machine. Then turned off the water and disconnected the hoses. Pulled out the machine and laid it on its side to access the themsistor located on the drum. (No, you do not have to remove the control panel at all to replace this part) The thermsistor is clearly seen with a flashlight. There were plastic ties holding the wires of the thermsistor so we used small scissors to cut the ties. Then unplugged the old thermsistor and plugged in the new thermsistor and used a regular bag twist to secure the wires. Repair complete and the machine is back to normal. Thank you Part Select.
Parts Used:
Thermistor,NTC
  • William from Edgewood, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Leaking Hot Water Intake Valve
I received the part needed within a few days from ordering. I immediately removed the leaking part with the new part. It was a very simple install, and my washer is now leak free. If you think you cannot do these simple changes, think again, it's much easier then you may think. Remove the top cover of your washer machine by taking off the two screws in the back. Remove the hose clamp with a pair of pliers and pull off from the intake valve, of course make sure your water valve is shut off before starting. Remove the two prong clip. Using your pliers, disconnect the main hot water hose. Use a Phillips screwdriver to remove the two screws that holds the valve in place. Remove and discard it and replace with the new valve. Follow the steps and your done, it's that easy....TC
Parts Used:
Water Inlet Valve - Hot
  • Thomas from Commack, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
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My Washing Machine was not draining properly
The machine was making a grinding noise instead of draining. I spoke with the LG rep on the 800 line and was told to call a repair man. The Parts select diagram helped me to identify the part I needed. It was clear enough that I was confident it was the right one. Three days and six screws later the machine was working fine.
Parts Used:
Washing Machine Drain Pump
  • matt from Fuquay Varina, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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slow water leak
Pull the washer away from the wall to get behind it. Unplug the electrical power cord from the wall. I removed the top cover by unscrewing the 2 screws on the back of the washer. Slide the cover back about 1-2 inches towards the back of the washer and then lift the cover up and remove. It might be a little tight to slide back, you may need to wiggle the cover side to side or give it a good smack. The water inlet valve is directly at the top inside of the washer. I saw a slow leak dripping from the hot water inlet valve onto the back side of the drum. Turn off the water supply valve at the wall and then unscrew the supply water hose from the water inlet valve at the back of the washer. Disconnect the electrical connector and water hose from the inlet valve inside the washer. From the outside of the washer on the back, remove the screws holding the water valve and lift out the valve. Install in reverse order.
Parts Used:
Water Inlet Valve - Hot
  • mark from pleasant prairie, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Water will not Drain
took out the drain pump and replace with a new one
Parts Used:
Washing Machine Drain Pump
  • Nate-Talisha from Miramar, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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would not drain
During my troubleshooting, I removed the bottom to access the drain pump. I had to cut some wire ties so that I could make removing the wires easier. After checking the pump and putting everything back together, I determined that the pump itself was bad. Pump impeller should not rotate freely! After receiving new part, I installed it relatively easy. I didn't have to remove the bottom since there was enough room through the access hole. Just make sure to make where wires go before removing old part.
Parts Used:
Washing Machine Drain Pump
  • Timothy from Williamsport, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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my lg washer wasnt draining
It was so easy. i searched my model it brought up this site and the most common problem popped up without my even asking and recommended the part. i got it one week later and it was so simple to fix. a repair man wanted three times the part price to come to my home twice and would have had to wait longer. you guys were very helpful
Parts Used:
Washing Machine Drain Pump
  • chris from glenwood springs, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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My Washer was leaking
The repair went well and your parts are easy to find. This is the second time I have used your services and both times have been great. Your parts are at great prices and your delivery is a lot faster that one would think.
Thank you
Parts Used:
Tub-to-Pump Drain Hose
  • Bruce from West Hills, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
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Water not draining from tub, error code "OE"
Found great Youtube video, followed step by step. Only difficult part was getting the tub gasket clamp back on. But all in all pretty easy. If tub won't drain and weird noise coming from pump do not hesitate to do it yourself and save some coin!
Parts Used:
Washing Machine Drain Pump
  • Robert from Ogdensburg, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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Water was leaking from under the washer.
The bellows hose on the bottom of the tube had worn through where it flexed. This was an easy job except for the long reach you had to make under the washer to reach the hose clamps that held the part in place. These were spring loaded clamps which were easy to remove with pliers. I replaced them with ones that could be tightened with a socket wrench since it was hard to replace the sprung clamps.
Parts Used:
Tub-to-Pump Drain Hose
  • Richard from Blue Bell, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Hole worn in bellows over time
UNPLUG WASHER.Unscrew 4 screws holding silver plate at back of unit. Remove plate to expose inside of unit. Locate drain hose at bottom of washer tub. Hose connects at front drain, bottom of tub, and at rear at the pressure sensor. Front and rear simply slide clamps down by grasping clamp tabs and sliding clamp off connection point. Disconnect from tub bottom by loosening main clamp with Phillips screwdriver and pulling downward. Have a towel handy as there will be water in the hose, and it will pour out when removing it from the unit. Installation is the reverse of removal. ATTACH THE HOSE ASSEMBLY TO THE DRUM FIRST, THEN FRONT, THEN LASTLY REAR. This order is the easiest way, otherwise you will spend extra minutes trying to get the tub connection to seat properly. Plug it back in (duh), then you're good to go for another 4 years or so until another hole wears in the hose. I have performed this repair on 3 different units, with 4 years being the average lifespan of this part.
Parts Used:
Tub-to-Pump Drain Hose
  • Jamison from Elk Grove, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Water was not draining and was making a grinding noise
This was very easy to instal. The aplaiance repair co. wanted $240 my LG is six years old and would rather buy a new one if I had to spend that much, so I gave it a shot and it took me 20 min to install the part. Told my wife she owed me $ 180 for my labor.
Parts Used:
Washing Machine Drain Pump
  • Chris from Walla Walla, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Washer not draining & grinding sound when it hit the drain cycle
Followed the instructions that a fellow DIYer posted in PartSelect and a few I watched on Youtube. Pull out the detergent drawer, remove the back screws, slide the top off, unclip the control board, unplug Power & One more switch so that I could move it aside. Take the gasket retention wire off the door gasket & tuck it inside. Remove the screws in the bottom & top. Then slide the front panel, including the door up (not easy) and out. The part received was only the pump motor so I had to take a few pictures before so I knew I got it together right. Remove drain houses, pump screws, slide pump back and remove pump. A few more screws to remove the pump from the housing & replace with new pump. Put it all back together. It works! It only took about 45 minutes
Parts Used:
Washing Machine Drain Pump
  • Robert from Odessa, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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The drain hose was leaking
First I had to elevate the washer on 3-5 gal. buckets in order to get underneath it and find the leak. Then I tried to repair the hose itself-which actually worked-but then the rest of the hose just started splitting everywhere I touched it. So I ordered the new part which took some careful comparing and examination online. But it was exactly the right part. You have to remove the top of the washer which is just 2 or 3 screws. Then taking the hose out was a little challenge-knowing I would have to put the new one back in carefully. Use Vaseline on rubber fitting at the end of the hose that connects to the washer. Need at least 2 people to raise the washer up in air to work on it.
Parts Used:
Hose Assembly,Drain
  • Julia from Mena, AR
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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The drain pump impeller broke away from the pump.
We drained the water from the washer via the tiny hose/filter located at the lower left corner of the washing machine. The unit was then pulled away from the wall, unplugged and the hoses disconnected. At this time, we used the wet dry vacuum to suction the water that remained in the drain hose. We tilted the washing machine back until the front of the unit was 18 inches or so off the floor. We used the foot stool to hold the washer up in the air so that we could work on the pump. Replacing the pump was as easy as removing a few screws, unplugging the electrical connections and removing the faulty pump assembly from the plastic housing. (Be sure to mark what connector goes in what terminal). Re-assemble. Re-connect. You are ready to go. It took more time to ready the washer than it did to replace the part.
Parts Used:
Washing Machine Drain Pump
  • PAMELA from DE SOTO, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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All Instructions for the 41393
91 - 105 of 115