41373 (ASTESEU) LG Washer - Instructions
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broken retainer
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Gloria D. from MEMPHIS, TN
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
3 of 3 people
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Water leaking under machine
Unplug and disconnect water lines. Move washer out. I used soapy water to make it easier to slide because it is stacked washer and dryer. Slid dryer onto large trash can saving my back. So easy. Make sure it is heavy duty . Removed lid. Removed old part by removing to screws in back. Disconnected 3 wires, disconnected one hose at a time while reattaching each one to new part. That way I was sure to get them back in the right place. Attached back to machine . Put water hoses back on and checked for leaks before but lid and dryer back in place. Ta da!! This was so easy. I am a 57 year old woman and this was pretty simple. I tried trouble shooting by using tub cleaner and everything as manual suggested but it still leaked. Watch a lot of you tube. Apparently lg has this happen with this part a lot. Thank you parts select. I’m sure this saved me a lot of money. I have had enough money bleeding from my pockets with bigger home problems. Thank you.
Parts Used:
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Pam from FAIRMONT, WV
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Difficulty Level:Very Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
3 of 3 people
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Noticed water underneath the washer. After taking the top of the washer off I noticed that on top of the water inlet valve water was dripping from it.
I actually did the repair exactly as the video showed. If I would have had the part at the time of discovering the problem it would have been about a 45 minute repair from start to finish. Worst part of the whole fix was moving the heavy washer.
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Kenneth from DELTA, OH
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
3 of 3 people
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Washer would not operate. It displayed an error code not described in manual
From previous experiences with other washers, i.e., Sears, I decided it was the mother board or the door latch component. Ordered the electronics and then the discovery that LG has an APP for iPhone. Loaded the app, placed the phone next the washer and pushed the button on the washer. The washer "talked" to the iPhone and within 15 seconds it told me there was a problem with the thermistor. Opened the back of the washer and looked under the tub for the thermistor and found the 2 connecting wires were hanging loose. Put the wires back into the thermistor connection and everything was back working.
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Douglas R. from NEGAUNEE, MI
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Socket set
3 of 3 people
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Alarms about "Door Open"
Just removed the top cover only. Reached down and unplugged the door switch. Then removed the switch with 2 phillips head screws. Replaced with new switch. Reached down and plugged that new switch in. Problem solved!
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MARY from ANDERSON, IN
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
4 of 6 people
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TE error. Replaced heater / thermistor assembly.
removed top and front. heater is at the base of the tub. the nut compresses the rubber seal and may take some wiggling to remove the old one.
Parts Used:
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Andrew from BOTHELL, WA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
4 of 7 people
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Washer drum extreme vibration when spinning
We replaced the three dampers, two in the front and one in the back. We referred to the YouTube video someone posted on this page.
Parts Used:
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Tema from STATE ROAD, NC
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers
3 of 4 people
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Magnetic door plunger broke off, then got stuck inside the door and couldn't be removed for replacement.
I used another magnet to pull the old plunger out of the door and replaced it with the new part.
Parts Used:
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Anne from MONROE, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
3 of 4 people
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Door plunger had a broken tooth and would not stay in place.
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Larry from IOWA PARK, TX
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
3 of 4 people
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Washer was putting water in tub when it was in the spin cycle
Unpluged -shut off water removed 2 screws on lid,removed lid took 2 screws out holding part on swapped the hoses out and pluged wires in.
Parts Used:
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John from SOMERSET, KY
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
2 of 2 people
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the magnetic door plunger fell on the floor,
the magnetic door plunger fell on the floor, would not stay in place and did not hold the door closed. Received a new on, put it in place. works just like it is supposed to. took all of 2 seconds. great service from
Partselect. got the new part in less than a week.
Thank you
Partselect. got the new part in less than a week.
Thank you
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Lois from ARIZONA CITY, AZ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 2 people
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Did not draw the water and did not finish its cycle
Remove where the water pumps are and remove the one that was damaged easily
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saul from NEW YORK, NY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
2 of 2 people
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WASHER WOULD NOT FUNCTION BECAUSE DOOR LOCK ACTUATOR (ORIGINAL) FAILED.
WATCHED VIDEO PROVIDED BY PART SELECT, AND FOLLOWED INSTRUCTIONS. VERY SIMPLE REPAIR.
Parts Used:
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BRAD from AUBURN, MA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 2 people
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Washer door lock would not stay locked; consequently, washer did not run.
Unscrewed 2 screws holding part. Removed old part & replaced with new.
Parts Used:
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Rosie from SPRING, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 2 people
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Washing machine stopped purging water from drum to hose
Do not pay a service company to come to your house to make this fix!!! If you have common sense, simple tools, a phone camera and some mini zip ties you can do this!
After watching a couple YouTube videos on installing a new motor I had the confidence to start the job. My biggest worry was I'd forget where a screw/part went so I took a lot of pictures as I disassembled. I also laid all the parts out on a table reflective of where they belonged on the machine. I learned washers aren't rocket science - YOU CAN DO THIS. The most difficult part of the fix was my washer was a different model so much of the caging was completely different than YouTube disassembly, but once I got into the machine it was fairly identical. Easily popped out the old, broken motor and inserted the new LG certified part. Reassembled in 1/2 the time of disassembly and my machine works like new:) Hoping to get another 10+ years out of this washer.
Thanks PartsSelect for the high quality certified LG part. Very nice quality and weight.
After watching a couple YouTube videos on installing a new motor I had the confidence to start the job. My biggest worry was I'd forget where a screw/part went so I took a lot of pictures as I disassembled. I also laid all the parts out on a table reflective of where they belonged on the machine. I learned washers aren't rocket science - YOU CAN DO THIS. The most difficult part of the fix was my washer was a different model so much of the caging was completely different than YouTube disassembly, but once I got into the machine it was fairly identical. Easily popped out the old, broken motor and inserted the new LG certified part. Reassembled in 1/2 the time of disassembly and my machine works like new:) Hoping to get another 10+ years out of this washer.
Thanks PartsSelect for the high quality certified LG part. Very nice quality and weight.
Parts Used:
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Andria from EDINA, MN
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Wrench set
2 of 2 people
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