41362 (ABWEUEU) LG Washer - Instructions

Pull washer away from wall. Unplug cord and remove drain hose from receptacle. Remove 4 screws holding panel to rear of washer. Squeeze and slide back hose clamps on each end of drain hose and loosen center clamp with screwdriver. Remove old hose. Reinstall new hose in reverse order using existing clamps. Re-install back panel.

Wife called me and said the washing machine just flooded the Landry room. I looked at it and didn't see anything wrong. Took the top off and the back off and started looking for a leak, did not see anything. Took the front part of the washer apart thinking the drain hole was plugged up where the rubber boot is. It was ok after taking the big rubber boot off or whatever that is called i was not getting anywhere. I put it back together left the top and the back off. I turned the water on and started the washer on a quick cycle looking for a leak. I found the bellows at the inlet had a small leak fixed that and started the washer again. So what i found out was the clean out drain plug was not in tight letting water out as it was washing after i tightened it all was ok. So i did find a leak that was small that we never saw. The hardest part was putting that wire clamp on the rubber boot it took two people to do that.

I removed the Wire and spring from the tub seal and then removed the seal on the side of the washer that contains the Door switch. I removed the two screws that held the door switch in place while holding the switch with my other hand. Once the screws where out I pulled the switch assembly out thru the gap and removed the wires from old assembly. I then plugged the wires into the new assembly aligned the holes up and put the screws back in the new door switch assembly. I then put the door seal and tub seal holder back on. This took about 15 minutes. I do recomend that you unplug the washer before starting this process.

To put the new spring on requires two people. One to pull the drum up as far as possible and hold it in place and the other to attach the spring to the drum and the into the slot on the side of the washer frame. It takes a lot of leverage and strength to get the spring into the slot. We used a screw driver as leverage to get the spring extended to slip into the slot. You might also need the plastic holder part# 4930FR3040A. If the washer door boot has come off due to spring breaking, you will need to reset it. That requires also removing front panel. There is a large wire ring that holds the boot in place. You either need a special pair of pliers to expand the spring to reset the boot or a lot of strength to do it with a couple screw drivers.

Installed correctly but PartsSelect sent WRONG part, but part number on bag was correct. Installation of WRONG part fried the main board. A $100 fix is now costing me about $1300.00 for technician service and new unit. I asked PartsSelect to help with cost since outcome is due to their error. Totally unsatisfied. Will not suggest company to other DIYers.

Super straightforward to diagnose and repair.

There was puddle under the washer.

I removed the top (screws in rear, slide top toward rear slightly and lift) and followed the trail of water up to the top washer hose between the drum and detergent tray.

Two hose clamps to remove and replace, then replace the top and ready to go.

2 hose clamps and a hose, easy! This would be a very common cause of leaks in washers due to all the movement inside.

We replaced the three dampers, two in the front and one in the back. We referred to the YouTube video someone posted on this page.

Watched videos but didn’t show the clamp had to be placed on counterclockwise

I already had the top of the washer open, from previous disassembly to clean the front loader seal, and when I ran a trial load, noticed a small 1/4" tear in the hose bellows that attaches to the drum.

Very simple repair, remove the existing hose by loosening the clamps, paying attention to their orientation. Install the existing hose clamps onto the new hose, install and tighten the hose clamps.

5 minute job, if the washer top is off (which is also simple).

I tipped the right side of the washer up 9.5 inches using two 2x4s and I was able to remove and replace the old hose with the tools described.

Due to limited space I was only able to pull the washer forward enough to disconnect the water lines and unplug the power When removing the screws that hold the top on there are two on each side you need to remove the bottom one to allow the top to slide back a few inches, once the top is removed, then remove the power leads to the valve, there is one screw that holds the bracket that mounts the hot and cold water valves. Remove the water lines noting which on get to each port on the valve The valves are set in a slot on the bracket. Carefully remove and replace the valve and replace it. Remount the valve bracket connect the hoses and the water lines. Replace the cover and your done. ( I did run the machine before replacing the cover just to make sure there were no leaks)

Change the thermistor

Remove old one and replace. Just make sure it is all the way on and secure or you will have a huge mess on your hands.

Contacted LG customer service, not much help there. Watched a very helpful Utube video on how to find and repair the leak. The video suggested that the most common leak is in the drain hose with bellows. Removed the rear panel and removed the bellows unit using pliers for the clamps and screwdriver for the bellows part. This was pretty easy. The rubber bellows was leaking in the exact same place as the youtube video showed. This is a Design Flaw that LG needs to fix. Ordered the new part and installed the bellows portion of the part first, as the angle for that installation needs to be correct. Then attempted to install the end of the hose (very inaccesible) to the pump drain. Very difficult to position the factory supplied spring clamp with pliers so I purchased a screw-type clamp (using the nut-driver rather than a screw-driver to tighten the clamp was helpful) at the local hardware store and that made my job much easier. Note: My unit is mounted on a pedestal, so it was a little easier to access the part location (about one foot off the floor, rather than at floor level), but it may be that the part should be replaced from the bottom of the unit, which would make it much easier to access. Then I installed the other end of the hose to the drain line using a screw-type clamp. I am 69 years old, and not that flexible anymore, so getting down on the floor to reach inside the unit was difficult. You need patience to do this job and you have to make sure all the clamps are properly installed so you don't start the machine up and end up with another leak. For me, this process was difficult and took more than two hours to complete. Limited access to the area made it more difficult and I hate the factory clamps they use. Overall, the repair costs about $25, compared to the $125 just to come look at the machine, then more money to fix the unit. It was satisfying to complete the repair for a small amount of money, but not sure it was worth the aggravation.