41172 (ABWEPEU) LG Washer Dryer Combo - Instructions

Watched instructional video. Made it easy

I followed various tube videos. The vides were very easy to follow.
But the most important thing to have to do the job is washing machine spring removal tool. This tool I had to order it online unable to locate in store.

E. Z. hardest part (which isn't hard) was moving the appliance to reach the back, then putting the appliance back into place. the actual repair (swapping out valve) took less time than that to do.

The web interface is nice, however in this situation it references the wrong part which was not known until the item arrived. Customer Service handled return, however I had to call LG directly to confirm correct part number (LG p/n 4866ER0004A = p/n PS3524040) but this was only after LG also gave wrong p/n. When replacement part arrived the internal concrete had a crack in it. The part is basically a plastic shell that is filled with concrete. However the opening (about 1 x 4) is left open and with the concrete having a crack in it the piece will vibrate together and continue to break down over time (which is what happened to the original one) Before installing I chose to fill opening with epoxy and a plastic layer, then covered with electrical tape to seal it in. I feel this item is poorly designed from LG. Additionally this item was poorly packaged by PS when shipping which caused the damage (it weights about 15 lbs and was allowed to float around in a large over-sized box filled with large air pillows). I have photos but no way to upload here.

-Unplug washer
-Turn off water supply
-Pull machine away from wall
-Remove two screws on the back holding the top panel in place
-Slide top panel toward the back and remove
-Unplug electrical conectors to the control panel, remove screws and take out panel.
-Remove lint trap plastic door cover bottom front left and screw holding plastic housing.
-Take housing out.
-Remove screw that is behind plastic panel holding front panel.
-Using spanner, release spring clamp holding gasket to the front panel.
-Remove top screws holding front panel on and take off panel.
-Remove hose clamp and hose at bottom of gasket.
-Release inner spring clamp on gasket to washer drum and take out gasket.
-Install new gasket and spring clap to drum.
-Reverse the order to reassemble.

I youtube searched this problem and found a video from partselect. I watched the video, purchased the part, and followed the video instruction step by step to repair the washer. Part with tax and shipping was $52.

Watch the video to repair and follow along

Totally dis-assembled this washer to check the bearings and drum plus fix the pump problem. We wash dog blankets occasionally and found the little drain hose from the front door gasket was clogged with hair. It makes a 90 degree turn and it gets caught there. THAT fixed the smell issue. As far as the pump replacement goes its quite easy. Videos online are your friend.

Not too bad, had a neighbor help with the project as washer/dryer were stacked. removed dryer from on top out of way. Drained washer, tilted on side to get access from down below. Second person help here. unscrewed drain pump from front, Used pliers to unclamp hoses, disconnect wires to motor (already pulled power from wall) pushed plastic clip holding in unit and pulled out. New unit was factory new, not a knockoff. We took extra time to clean out hoses, especially from the main washer unit, it was a simple unscrew clamp and pull hose down. We sprayed out gunk from hoses and parts going back in. Once new unit was ready, installed back and reconnected hose and power. The clamps were somewhat of a pain with the overall size and angles to get them seated and on correctly. Much easier to take off, but take the time to reinstall correctly. Don’t need water leaking. Motor much quieter now, wife is happy.

you tube it , not to hard to install

Took the one off that was leaking and put the other one on

Removed top of washer
Then removed front
Then reversible basket ,during spring depressed pliers
Put new gasket on inside flange first put spring back on
Put front washer panel back on and put screws back in panel holes
Put door seal on front flange and reinstalled spring on new door seal.Put too back on and finished clean up

remove 2 screws from top panel - pull top panel back and lift off washer. reach down on front side and remove wire harness that is attached to door lock assembly. remove the 2 screws on front of door lock,remove and replace with new assembly. attach wire harness and then tighten assembly with the 2 screws. replace top of washer panel and tighten with 2 screws.

Just removed the top cover only. Reached down and unplugged the door switch. Then removed the switch with 2 phillips head screws. Replaced with new switch. Reached down and plugged that new switch in. Problem solved!

From previous experiences with other washers, i.e., Sears, I decided it was the mother board or the door latch component. Ordered the electronics and then the discovery that LG has an APP for iPhone. Loaded the app, placed the phone next the washer and pushed the button on the washer. The washer "talked" to the iPhone and within 15 seconds it told me there was a problem with the thermistor. Opened the back of the washer and looked under the tub for the thermistor and found the 2 connecting wires were hanging loose. Put the wires back into the thermistor connection and everything was back working.