40776 LG Washer - Instructions
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Humming, no error code, not spinning
The problem ended up being the pump motor which discharges water from the washer. I figured out this was the problem after trying several things. I determined the motor was fine when it was empty. With the unit turned off, if you can rotate the tube with a quick spin and it lights up, probably this is OK. Then I tried to run it again and it went about 1/2 way through the cycle and stopped and started humming again. So I started emptying out the water, which I noticed was about 5 gallons which is way too much. so once empty, I took the pump off by turning unit on side. There are two hoses with hose clamps, and a few screws. Be careful to mark which wire plugs onto which side of the pump. One is brown and one is black. If you take the pump housing off, with the 3 screws, you should be able to pull the motor apart. Mine had water and scum from the wash in it, which was a dead give away that it was the problem.
Parts Used:
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Brian from Camden, MO
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Will not start after dorr is closed. Shows Code dE. Door locks properly, two clicking is heard before code shows up.
1. Remove spring-loaded clamp assembly. 2. Partially pull out the large rubber gasket near the lock switch assembly to gain access to the lock switch assembly. 3. Unscrew two screws holding the lock switch assembly. Carefully separate the connector from the lock screw assembly and replace it with the new part. Reinstall in reverse sequence. Ensure that the electrical connector is fully seated unto the lock switch assembly and the connector latch is fully set against the lock switch body. Also make sure that the large rubber seal is fully seated around the door opening to prevent water leak. Restarted the washer and everything worked as before.
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Juan from Anaheim, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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My Washing Machine was not draining properly
The machine was making a grinding noise instead of draining. I spoke with the LG rep on the 800 line and was told to call a repair man. The Parts select diagram helped me to identify the part I needed. It was clear enough that I was confident it was the right one. Three days and six screws later the machine was working fine.
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matt from Fuquay Varina, NC
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Inlet cold water valve leaking
Ordered a new water valve, easy installation, removed top cover of washer. Two screws and three hose clamps, done in 20 minutes.
Parts Used:
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Howard from Aubrey, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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leaking from solenoid
removed 2 screws on back. removed top. disconected wires and hoses removes 2 screws holding assy in place and removed assy. put in new assy and installed hoses and plugs in same location removed from. reinstalled top and hose and ran washer.. new valve unite works but has a high pitched whine when valves turn on. :(
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Creed from Surprise, AZ
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Replace inlet water valve assemblies
Our washer and dryer was stacked, and had to remove the dryer to access top of washer. This took 2 people and was not difficult due to the 168 lb weight of the dryer. Turned of water, pulled washer away from wall and disconnected the supply hoses. Removed the 2 screws holding the top, slipped it back and removed. Removed the 2 screws holding the inlet valve assembly, unplugged the wiring harness from the 3 solenoids, disconnected the 3 hoses from the hose bibs on the valves. Mounted new valve assembly, connected hoses making sure that clamps did not touch any other hoses, reconnected wiring harness, turned on water to check for any leaks, put top back on and tried washer out. Changing the valve assembly took a total of 15 minutes. Really simple. The You tube video very helpful in determining how to do the job.
Parts Used:
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James from Roper, NC
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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water would not drain, nothing jamming pump
new pump was a little different ,but mounted properly. Tipped washer on its side, changed pump by working trough bottom and back access. It went pretty smoothly, works fine.
Parts Used:
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nicole from chicago, IL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Inlet hot water valve was leaking.
1. Unplug washer. 2. Shut off water supply (hot and cold). 3.Remove hot water hose at washer inlet. 4. Remove the 2 plastic pieces that hold the washer top to the washer body by removing the 2 retaining screws. 5. Pull the top back to remove and set the washer top off to the side. 6. Unclip the electric harness from the inlet water valve. 7. With your pliers, loosen the clamp on the water inlet valve discharge hose and remove the hose from the valve. 8. Loosen and remove the 2 screws holding the inlet valve to the washer body. Install new hot water inlet valve and follow steps in reverse. Check for leaks before plugging washer back in. Run washer and check for leaks. Note: Excellent video available on You Tube. Consider replacing both the hot and cold water connecting hoses during the repair if they are old.
Parts Used:
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John from Houston, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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I had a slow leak coming from the factory cold inlet water valve assembly, and removed the top and found it rusted.
I removed the top off the washer, unplugged from the electrical, removed the three hoses and wiring plugs, removed the two screws holding the valve assembly in place, and replaced the part with the new. It was a very simple swap, and I even found a video on YouTube on how to replace it.
Parts Used:
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Drew from Thomaston, GA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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Water inlet valve coil was leaking water.
Unplug Washing machine first. Then remove 2 screws at the back of the top cover. Slide the top cover back then lift and remove. Unplug electrical connector @ inlet valve and remove water lines 1 going in and 1 out of valve. Remove 2 screws holding assembly in place then install new valve assembly and all other components in reverse order.
Parts Used:
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Robert from Asheville, NC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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Bellows had developed a small hole
Removed the old bellows (2 squeeze hose clamps and one screw adjustable hose clamp) slid on the new one and it was done!
Parts Used:
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Verle from Malcolm, NE
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
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the hot and cold inlet valve assemblies were corroded and leaking out of the top
First I turned off the hot and cold water supply and removed the water lines from the back of the machine. I then unscrewed the 2 phillips head screws on the back of the washer for the cover. I slid the cover back and lifted it off the machine. Next, I unscrewed the mounting screws from each inlet valve assemble located on the back of the machine by the hose connections. I used pliers to pull the hose clamps back from the inlet valve, 1 at a time, then reconnected each hose and clamp on the new inlet valve. Once each hose was connected to the new inlet valve, I discarded the old inlet valves. I then re-attached each inlet valve. I placed the cover back on the machine and secured with the 2 screws, re-attached the water supply hoses to the hot and cold side and turned the hot and cold water supply back on. Everything successful, no leaks, and washing laundry again..........leak free!
Parts Used:
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Gregory from Collierville, TN
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Small water leak
First, slide top cover back, then lift of washer. Remember to turn off water supply and disconnect cold water hose before working on valve. Also, unplug washer from wall socket. Disconnect three small electric plugs from valve, noting the postion on valve,then disconnect the water hoses from valve, noting postition of each hose. Remove two small screws holding valve to washer,remove and replace valve.reistall valve, reconnect hoses and electric connectors. Reconnect water supply, turn on water supply, check for leak, reconnect power cord to wall socket. Run washer through normal wash cycle, observing water valve for leaks, normal operation, if no problems, then reinstall top on washer
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james from pace, FL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
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Washer not spinning and giving error message OE
Found on line OE meant washer not pumping out water with the suggestion to clean the filter and inspect the pump and lines for blockage. No problems there. You must be careful to empty the water manually before removing the filter. My wet vac helped but I still made a mess. I found a mechanic to look at the washer. He said it is common for the pump on these washers to go bad, especially if the washer has sat out of service. They wanted $300 to replace the pump. I found the part on this website for $53 and replaced it myself. The only hard part was emptying the water without making a mess and leaning the washer up and back far enough safely to remove the pump, then working on my back under the machine.
Parts Used:
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Allan from Virginia Beach, VA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers
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Cloged Drain
My washer would try to spin and remove the water according to the time allowed. Consequently my washer would take longer than the time allowed to drain therefore water would send a code error then the machine would stop working. So I remove the hose from the pump and found my son's little small sock blocking the drain. I removed the sock and reinstalled all hoses. Everything is fine now. No need for a replacement item. Just a little servicing.
Parts Used:
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Darryl from chicago, IL
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers
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