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38489KBSNRSS General Electric - Instructions

All Instructions for the 38489KBSNRSS
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Refrigerator and freezer drawer would not maintain set temperature
Condenser fan motor was running slow. This was not a problem included in your list of possible problems. I thought that maybe the capacitor was bad but have no way to check it. So I ordered one. when I received it, I installed it. That was not the problem. So I ordered a fan motor and installed it. That was not the problem. So finally I ordered a control board and installed it. That solved the problem. So maybe you should put "cond.fan motor runs slow" in your list of possible faults and what causes that problem. Capacitor was easy to install, simply remove the cover plate, flip off retaining wire, unplug the capacitor and replace. Fan motor was a bit more difficult. It must be removed from mount after fan scroll is removed. Remove one screw that holds scroll, bend the top down and remove. Then pull hard on fan blade to remove it. It must be installed on new motor. Two screws in frame mount can be removed with some effort if you have a 1/4" drive ratchet with a Phillips screwdriver bit. Then pull frame open and install new motor. Push fan blade on new motor shaft hard. Replacing control board was easy. I used a pair of long nose pliers with 90 degree bend to get mounting pins closed to pull board off.
Parts Used:
Run Capacitor
  • James from Bel Air, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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The evaporator fan in the freezer compartment began making a loud noise.
I found a replacement evaporator fan motor and 2 mounting bracket grommets at PartSelect.com at a reasonable price. I watched the installation video provided and installed the new parts as shown in the video start to finish installation time 22 minutes.i
Parts Used:
Evaporator/Condensor Fan Grommet
  • Boyd from Rapid City, SD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Noisy evap fan motor
Simply unplug fridge, remove air duct mounted on rear panel, release panel itself, pull fan blade off, disconnect grounding wire, detach fan motor bracket, disconnect wire harness to release fan motor, install new fan motor and reconnect, secure with bracket, reconnect grounding wire, reposition fan blade onto motor shaft, reinstall rear panel and secure screws. Remount air duct and plug appliance back in. This is the second motor that was replaced since 2002. The 1st motor dies after 5-6 years.
Parts Used:
Evaporator Fan Motor
  • Anthony from District Heights, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Freezer work refierator compartment is warm
Defrost timer is hidden in the control panel in the refrigerator top middle. Turn to off and remove two screws which are hidden behind white tabs. I had to pry the old timer from the plug with a screw driver because it was tight. Try not to short across the terminals. Plug in the new timer. Replace it in the clip where you got old one and reinstall the controls. The freezer was still all frosted up so I had to remove the cover and defrost it with a hair dryer to get it to work. Then I turned it on and it works great.
Parts Used:
Defrost Timer - 120V 60Hz
  • KIRK from Malibu, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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install second set pan sliders
Because the kit did not include fasteners, had to use wood screws and superglue.
Parts Used:
Snack Pan Slide - Right Side Snack Pan Slide - Left Side Refrigerator Snack Pan
  • William from Rockville, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Bad switch for door prevented interior light from coming on
Just as your video described, although due to the age of the fridge, it took a bit longer to remove the defective switch. Your video made this so simple, I can't imagine why we lived with a dark fridge for so long! I was ready to buy a whole new fridge, as repairmen are often nonexistent for small repairs. I am the biggest fan of your company & it's repair video. THANK YOU SO MUCH
Parts Used:
Light Switch
  • Patricia from Sylva, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Shelf above vegetable drawers cracked in middle
Take out both vegetable drawers. Lift back of shelf first then front until you hear the click from both front sides. The shelf should now be loose and you can take fully out. Remove the glass shelf from the plastic frame by turning the shelf over and pulling back and up from the rear part of the glass. Put the glass into the new plastic frame by doing the same technique. Then put the shelf back into the fridge by the resting the shelf down in the correct position and pushing the front of the shelf until you hear the click again on each side. slide the drawers back into place and you are done!
Parts Used:
Vegetable Pan Cover Frame - Glass NOT Included
  • Carole from Oak Ridge, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Frezzer would freeze up, refrigerator stayed cold, solved the problem. Now the refrigerator seems to be running more than usual.
Checked the defroster coil which is located behind the rear panel in the freezer compartment, it was still working. Followed the schematics down to the defrost timer, which is located in the lower front of the refrigerator and tried that. Plugged in the new part and the problem is solved.
Parts Used:
Defrost Timer - 120V 60Hz
  • Henry from West Seneca, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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frosting over and freezer not cold enough and not circulating cold air .
Defrosted the refrigerator,power off and cut the 2 wires on thermostat and sodered the new one on and shrink tube sealed the wires,refrigerator works like new!
Parts Used:
Defrost Thermostat
  • Erold from Alamosa, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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light switch quit working
removed the inside fridge electrical panel and swapped switches
Parts Used:
Light Switch
  • David from Simpsonville, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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All Instructions for the 38489KBSNRSS
106 - 115 of 115