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3639564 Kenmore Refrigerator - Instructions

All Instructions for the 3639564
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making rust in ice
This is the easiest thing in the world - thanks for sharing other's installation - it took 5 mins - works perfect & we have clean ice - 4 easy screws to remove - anyone can do it!
Parts Used:
Auger and Ice Bucket Assembly
  • Cindy from Yorba Linda, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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The icemaker quit making ice and the water started forming on the bottom of the ice bucket.
First I removed the electrical plug from the back of the freezer that plugs into the icemaker. I then removed the two hex head screws that hold the icemaker to the wall of the freezer and removed the icemaker. I removed the plastic cover, which incidentally protects the gears, by prying it off with a srewdriver. I removed three small nuts(7mm) which holds the internal cam in place. I removed the cam by pulling it off the shaft. Once I got the part from you folks I reversed the procedure that I just mentioned, and put the icemaker back together. It works great. The part with shipping was around $16.00. A new icemaker was roughly $159.00. If I would have called a technician it would have cost around $300.00 to repair.
Parts Used:
Ice Maker
  • John from Anaheim, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
2 of 3 people found this instruction helpful.
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Blade on auger became stripped
Ordered at PartSelect and received the auger and blade within days. Printed the parts diagram and proceeded to take the auger apart the time it took would have been much less but I seized the opportunity to do a deep cleaning of the old parts before replacing them....The part diagram was the key to simplicity and the fast shipping was awesome. Thanks I'll be back....
Parts Used:
Ice Bucket Auger Kit
  • Raymond from Niverville, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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Refrigerator door won't close
First I removed the top hinge of the refrigerator door and then lifted it off the bottom assembly. I had to turn the door on its side to work on the bottom where the broken part was located. I unscrewed the bottom assembly and replaced the broken part with the new door cam. Put it all back together and now the door closes but must be manually pushed to close. When the door was working properly it would shut automatically when released from any position. I think I need to install an additional part - maybe a shim? to make it close automatically. That will be another story.
This was a fairly simple jog to do but since I did not have the proper tools it did take me longer than usual to remove the bolts. I'm happy I did it myself and saved a big repair bill! Thanks to the people at PartSelect.com.
Parts Used:
Door Closing Cam
  • CYNTHIA from NEWARK, DE
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Wrench (Adjustable)
3 of 6 people found this instruction helpful.
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Ice maker crushed all ice and would not make cubes. Pushing the switch and changing to cubes did not work.
Removed old ice bucket with auger. Unscrewed front plates that form the front of the ice bucket. Replaced the front plates on the new part (ice bucket and auger). Replaced new assemblage. It took about 20 minutes. Had to empty ice out and put in a temporary cooler for storage. Bigger problem than the repair was diagnosing what was wrong. Pushed disagnose button and it said ice maker was working normallly. Careful examination of the ice bucket removed from refrigerator showed spring out of place on long metal rod that protrudes from the back of the ice bucket and fits into a square hole in back of refrigerator. Examined other end of rod that engages with plastic parts that run the ice auger and ice crusher mechanism. A piece must have broken off. That was the problem. Refrigerator ice maker now works fine as originally designed. Push crudh the ice crusher engages and you get crused ice. Push cubes and the icemaker crusher slides out of the way and you get cubes.
Parts Used:
Auger and Ice Bucket Assembly
  • Walter from Wyndmoor, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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Ice maker stopped making ice
I had made a dry run at the repair after watching the instructional film provided by part select and it seemed easy enough.
The only problem was that i needed to use the electrical cord extender (provided) to adapt to my plug type. That presented a problm because it needed to be tucked up out of the way to allow the ice bin to clear. Just needed to be creative in how you wrapped the cord behind the ice maker unit before snugging the attachment screws.
Cranking out ice like crazy.
Parts Used:
Ice Maker
  • Robert from Wyckoff, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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Flapper was worn and misshapen allowing warm air in freezer, ice cubes to melt and drip and impairing function of ice dispenser. Frost formed in ice dispensing chute also.
Followed the online video. Unplugged refrigerator, removed trim piece, lifted control board cover, removed 4 screws retaining circuit control board and removed the 3 connectors from the control board. Located flapper and removed by using small flat tip to take tension off flapper connectors. Helper held flash light to illuminate flapper connectors. Reversed procedure. New flapper seals well and cured problems. Circuit board was a bit different than one in video, but still had the 3 connectors. Marked each connector with grease pencil at top edge to ensure correct reconnection. Should note how wires are threaded around circuit board to ensure they are tucked back in correctly in reassembly. Remove trim piece carefully. I broke 2 of the 8 plastic pins that hold trim on. May be due to age of unit as they were brittle. 6 pins still hold trim piece flush.
Parts Used:
Dispenser Door Assembly or Flapper
  • Mark from HAYMARKET, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
1 person found this instruction helpful.
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Door no longer closed on it's own and would not stay closed all the time
First a big thank you to PartSelect.com. I read the stories posted by others before ordering the parts and found out that I probably needed 2 of these cams. So I followed the advice of others and ordered 2 cams. I'm really glad I did because once I got the door off I discovered both were broken up real bad. Maybe you guys should think about offering them as a set?
Anyway the repair was fairly easy, except for the bottom cam which was revited to the bottom bracket. Again, thanks to the other stories about repairs with this part I was already expecting this. So the repair went like this. I removed the door by unscrewing the hinge on top(1 screw and 2 bolts). Took the door off and laid it on its side. Removed the bottom bracket( 2 bolts). Used a drill to drill out the rivit. Used a spare screw/nut that I had in a tool box to fasten the cam to the bracket. Put it all back together and I was done. The biggest challenge was figuring our if I needed 2 cams,so with the advice of others on your site, my repair was a snap.
Parts Used:
Door Closing Cam
  • Dale from Hot Springs, AR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
1 person found this instruction helpful.
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Bottom cam at bottom of door broken.
Read the how to's AFTER ordering the part. 2 things....1) I wish I had read the comments first and 2) it was much easier than the comments led me to believe.

Had I read the comments first, I would have known to order BOTH the upper and lower cam....though there not a problem with the operation of the door. It would just have been a tad better if I had both. I'm not wanting to have to pay shipping for an additional part when the door works satisfactorily as it is.

As to the comments on how to do it....I took none of them. I (instead) removed the top hinge, and lifted to door off. I did have to have assistance to get the hole in the door aligned with the post, but that was rather easily done.

Would I do it again.....in a heart beat. I feel that I've save on the repair man making a call at the house, and experience has had me charged $60-$100 for virtually the same amount of service. My cost...shipping and all was under $20.00
Parts Used:
Door Closing Cam
  • Wayne from Concord, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Door would close by its self.
After reading the stories here, I purchased one door closing cam. After getting into the problem area, I realized I needed 2 cam, so I put the door back together and ordered another cam. If you have this problem, buy 2 cams.
Parts Used:
Door Closing Cam
  • Kurt from Aurora, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
1 person found this instruction helpful.
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broken door cam will not close on its own
First i removed the lower cover below doors . Then placed a 4x4 under the door to be fixed to keep it in place. Removed screws from hinge support on unit to remove cam Removed outside screw on door and loosened other to allow other cam to be removed . Always buy two cams if one is broken the other cant be in very good shape .The door will work like new with two .
Parts Used:
Door Closing Cam
  • GLen from Greenfield Twp, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
2 of 4 people found this instruction helpful.
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Broken cam pieces, top and bottom
Removed the top hinge cover held by one screw. Removed the top hinge held by two screws and them lifted the door up and off the bottom hinge. Laid the door on the floor and replaced the cam piece from the kit on the bottome of the door. That required removing one screw and losening another. Removed the lower hinge (two screws) and replaced it with the new one in the kit. The lower hinge includes the other cam piece. Lifted the door onto the lower hinge and then replaced the top hinge and cover.
Parts Used:
Door Closing Cam
  • Dan from Dallas, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
1 person found this instruction helpful.
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Ice maker stopped working
Remove the one screw holding the unit in place, unplug it, slide in the replacement, plug and screw it in.
Parts Used:
Ice Maker
  • Cary from ORLANDO, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
1 person found this instruction helpful.
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Ice Maker Leaking
Researched on internet/you tube; ordered part, and did the repair. Easy to do and saved the cost of a service call.
Parts Used:
Dispenser Door Assembly or Flapper
  • Carl from SAN MARCOS, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Frost buildup in freezer by the ice maker
Replaced dispenser door flapper by following the do it yourself video in this site. It was really easy. Just be careful when removing the dispenser black bezel. I broke one of the little tabs when taking it off.
Parts Used:
Dispenser Door Assembly or Flapper
  • Alex from Cary, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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All Instructions for the 3639564
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