363858 Kenmore Refrigerator - Instructions
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Ice maker didn't work.
3 of 4 people
found this instruction helpful.
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Amanda from New Albany, MS
- Easy
- 15 - 30 mins
-
Screw drivers
Replaced icemaker assembly. Only 3 Phillips screws to remove the old assembly. Pretty much an exact swap. Was easy to replace but the connecting cable on the new replacement assembly wasn't very easy to make fit. Had to force it into a location that would be out of the way and allow everything to operate properly. That connecting cable s
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hould be more flexible and adapt to the fridge a little more friendly.
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Ice maker arm disconnected from frame causing problems.
5 of 10 people
found this instruction helpful.
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Kenneth from Callaway, FL
- A Bit Difficult
- 1- 2 hours
-
Pliers, Screw drivers, Wrench (Adjustable)
The icemaker arm disconnected from the metal frame. This caused the icemaker to cycle and the heater to come on and stay on until the plastic parts melted causing a mess and stink. This action melted the ice and then the water fell through the frozen items in the freezer and refreezed in the lower portion. OK, I remover the dead icemaker
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and tossed it away. I installed the new icemaker and the wiring harness didn't fit right (way to long). I retrieved the old icemaker and removed the wiring harness from it. I removerd the new ice maker and installed the old wiring harness to the new icemaker. I then installed the new icemaker, plugged it in and turned on the power. No water, I ordered the dual solenoid water valve, installed it with difficulty (another story) the turned on the power. I reinstalled the ice bin and found it didn't fit. The icemaker was to low and couldn't be adjusted, 1/4" higher would have been great. I shoved in the bin anyway, I was out of ice for my scotch, and it started making ice.
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The fresh food door on the refrigerator would not stay closed
2 of 2 people
found this instruction helpful.
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John from Newport Beach, CA
- Easy
- 30 - 60 mins
-
Nutdriver, Screw drivers, Socket set
First I took everything out of the fresh food door, then I removed the top hinge cover using a philips head screwdriver, and a nutdriver for the two screws holding the upper hinge. Lifted the door off the bottom pin, and placed it on the floor. Then took off the bottom hinge and used the Dremel tool to grind off the rivet holding the br
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oken door cam on the bottom hinge. Used a nut and bolt to hold the new cam in place, and put the lower hinge back on. Then replaced the other cam on the bottom of the door itself, using the nutdriver. (Be sure to buy two cams, and have the bolt and nut to replace the rivet). Reinstalled the bottom hinge, put the door on, replaced the top hinge, and presto! Works great! Thanks to the others on this site for their stories - really helped make it an easy and quick repair!
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Ice-maker grinding faceplate heavily rusted causing rusty ice
3 of 5 people
found this instruction helpful.
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kenneth from west chicago, IL
- Easy
- 30 - 60 mins
-
Nutdriver, Screw drivers
Disassembled ice-maker, noting what screws went where, what direction ice release control arm pointed, and noting how the control arm spring was mounted. The door assembly comes off first followed by the circular assembly that houses the ice door and last grinding arms. It is quite easy see how it comes apart as you look at the screws.
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Remove the screw holding the back end of the control arm and note the spring position. The control arm needs to be turned to line up notches to pull it thru a faceplate hole while rotating the arm about the "U" that is on the outside of the faceplate in the door housing. There is a retaining clip holding the rotating impeller to remove to complete the dis-assembly. Use vinegar to clean rust out of bin and other parts around the faceplate. Assemble the unit in the reverse order to complete the job.
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worn/broken cam , door doesn 't self close
2 of 2 people
found this instruction helpful.
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Charles from Franklinville, NJ
- Easy
- 15 - 30 mins
-
Screw drivers, Socket set
Remove contents of door , Remove top hinge cover - phillips screwdriver , remove top hinge screws ( 2 ) - socket wrench , lift door off lower hinge pin , lay door on edge , remove cam retention screw ( 1 ) - socket wrench , remove broken cam , install new cam , apply vasaline to cam and hinge pins , repeat above steps in reverse . Door
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now self closes .
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Door Not Closing Tightly + Staying Open
4 of 8 people
found this instruction helpful.
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Jeff from Venice, FL
- A Bit Difficult
- 30 - 60 mins
-
Nutdriver, Pliers, Screw drivers
Turned off water to ref , removed bottom kick plate , got a towel and disconnected the water line plastic fitting and un screwed the (2) tube clamps un screwed the coupling and ((carefully )) slid out the tube from the compression ferrels ! ( Be careful and do not break or distort them + remember exactly the order they are removed ! Sl
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id the protector spring shroud from the plastic tube , took ogg the top hinge cover then remover the top hinge . Carefully lifted the door off feering the plastic tube through the bottom hinge with my foot ! Got the door off removed the bottom hinge + put the new on on, then removed the door cam which was broken on the bottom of the door , lifted the door up and carefully fed the water line through the new bottom hinge . Attached the top hinge and reassembled the rest same as I had dissambled it . Turned on water ( checked for leaks ) ! All working 100% a-ok ! This company is the best ! Ordered the part at 1 pm and had the part at 2 pm the following day many thanks : )
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Door wouldn't close properly
2 of 2 people
found this instruction helpful.
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John from San Marino, CA
- A Bit Difficult
- 30 - 60 mins
-
Pliers, Screw drivers, Socket set
First we removed the door. Then we had to hammer the old part off including the old rivot. We fould a screw that fit and put this piece on. We held the door in place and screwed the hinge on the main unit.
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The rail was chipped and wore from constantly using the drawer.
3 of 5 people
found this instruction helpful.
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Kim from Calvert, KY
- Really Easy
- Less than 15 mins
-
Screw drivers
It was very simple to replace. I am not at all a mechanically inclined gal! Luckily it was simple and quick. Just two screws and the old one was out, then i replaced with the new one.
Other Parts Used:
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Ice Maker stopped making ice.
2 of 2 people
found this instruction helpful.
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Hugh from LADSON, SC
- Really Easy
- 15 - 30 mins
-
Nutdriver
Did the repair just as the instruction said, once I read it. The part I didn't read was that if the plug was under the ice maker, you had to take the wire out of the clip on the side. So, had to dismount ice maker, unclip wire, remount maker, plug it in. Still under 30 minutes. Thank you.
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lights blown out
6 of 14 people
found this instruction helpful.
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Gerald from WINTERVILLE, GA
- Very Easy
- Less than 15 mins
replaced lights in refrigirator and freezer
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Ice maker stopped working
3 of 5 people
found this instruction helpful.
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Mary from WESTON, CT
- Very Easy
- Less than 15 mins
-
Nutdriver
Installation could not have been easier!
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Ice maker
2 of 2 people
found this instruction helpful.
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Eli from Buford, GA
- Really Easy
- 15 - 30 mins
-
Screw drivers
Remove ice maker out of fridge; remove 3 screws
replace defective part re-install all components 30 minutes later " magic ice again. Very easy repair most important low cost. Thanks "Parts Select"
replace defective part re-install all components 30 minutes later " magic ice again. Very easy repair most important low cost. Thanks "Parts Select"
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Water leaking and freezing everywhere. Weird shaped ice cubes, more like chunks which jambed the dispenser.
3 of 5 people
found this instruction helpful.
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Peter from Riverdale, NJ
- Really Easy
- 15 - 30 mins
-
Nutdriver
First removed the two screws that holds the old ice maker in place. Unplugged it. The freezer compartment was too narrow to allow the unit to slide out or turn in any other direction. Had to also remove the two front screws from the left side ice bin track and swing it down. The door opening was also too tight. Scratched the plastic
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door jamb putting the new unit in but other than that all is well and functioning well.
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The icemaker quit making ice and the water started forming on the bottom of the ice bucket.
2 of 3 people
found this instruction helpful.
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John from Anaheim, CA
- Really Easy
- Less than 15 mins
-
Nutdriver, Screw drivers, Wrench (Adjustable)
First I removed the electrical plug from the back of the freezer that plugs into the icemaker. I then removed the two hex head screws that hold the icemaker to the wall of the freezer and removed the icemaker. I removed the plastic cover, which incidentally protects the gears, by prying it off with a srewdriver. I removed three small nuts
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(7mm) which holds the internal cam in place. I removed the cam by pulling it off the shaft. Once I got the part from you folks I reversed the procedure that I just mentioned, and put the icemaker back together. It works great. The part with shipping was around $16.00. A new icemaker was roughly $159.00. If I would have called a technician it would have cost around $300.00 to repair.
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water line cracked
2 of 3 people
found this instruction helpful.
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RUSSELL from BLACK HAWK, SD
- Very Easy
- Less than 15 mins
I loosened the compression nut on the valve with my fingers and pulled the water line free from the valve. On the other end, I just pulled it from the hose clamp. Installation in reverse. Force the water line into the fitting on top, Slide the old nut over the line on the bottom. Screw the nut onto the valve. Reach inside the freeze
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r and turn on the ice maker. Done. Before replacing the cardboard grill, you should vacuum the coils on the bottom, front and back. If practical, push it outside and blow it out with an air compressor or a leaf blower.
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