3638500587 Kenmore Refrigerator - Instructions
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Leaking And Making Stalactites
Had to defrost the freezer to melt off all the ice before servicing. Once that was done the icemaker replacement only took about 15-30 minutes to complete. The new icemaker came with many accessories and adaptors that were not needed and the instructions were based on replacing an older model and not really clear for my model. They mentioned not being able to use the new stripper but it was exactly the same as the old one so I left the new one in place. All in all it was easy and did the job.
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Richard from Zephyrhills, FL
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Difficulty Level:Easy
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Screw drivers
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broken door cam will not close on its own
First i removed the lower cover below doors . Then placed a 4x4 under the door to be fixed to keep it in place. Removed screws from hinge support on unit to remove cam Removed outside screw on door and loosened other to allow other cam to be removed . Always buy two cams if one is broken the other cant be in very good shape .The door will work like new with two .
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GLen from Greenfield Twp, PA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Socket set
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Door wouldn't close tight.
I placed books under the door until I had enough to hold the door up about 1/2 inch higher then when it is closed. The books and the magnetic gasket will hold the door, JUST DON'T TRY TO OPEN IT TILL YOU'RE THROUGH. That's about how high the cams lift the door when opened. I removed the two screws holding the door stop. Then removed the two screws holding the lower hinge pin.
It takes two of the cams
and the bottom one is riveted to the hinge. I used a grinder to grind the rivet so I could tap the pin out holding the cam. Put the new cam on and put the pin back in. I didn't put a new rivet, just gravity should hold it. I put the second cam on the hinge pin and one of the screws on the door stop holds it in place after you slide the hinge pin back into the door and replace the screws in the bracket then the door stop.
Make sure your lower door gasket didn't get damaged while the cams weren't working because the door wasn't being lifted up when opened.
It takes two of the cams
and the bottom one is riveted to the hinge. I used a grinder to grind the rivet so I could tap the pin out holding the cam. Put the new cam on and put the pin back in. I didn't put a new rivet, just gravity should hold it. I put the second cam on the hinge pin and one of the screws on the door stop holds it in place after you slide the hinge pin back into the door and replace the screws in the bracket then the door stop.
Make sure your lower door gasket didn't get damaged while the cams weren't working because the door wasn't being lifted up when opened.
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charles from moundville, AL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
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Refirigerator door would not close all the way on its own.
The repair went well could have completed the job in 20 minutes if I had a selection of small nuts and bolts to replace the rivet that had to be drilled out. Also buy 2 of the door closing cams Part # PS297995 one goes on the bottom hinge of the refrigerator door the other on the bottom of the refrigerator.
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Kenneth from Virginia Beach, VA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Socket set
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Door had sagged, wouldn't close well.
At first, I noticed the refrigerator door didn't close at the same level of the freezer door. I started to adjust the hinges and noticed a chewed up black 'washer' at the base of the door hinge. Ppartselect.com was awesome, in that I easily found the schematic of my fridge, and the part I needed. Ordering was a snap, and it came to the house pretty quickly.
Installation, first raise the door up as high as you can, then scotch it with wood blocks (closed door). This takes the pressure off the bottom hinge you must remove.
Taking the hinge off is a snap, but then the problem presented itself. The old door closing cam was riveted to the hinge. I couldn’t get the old one off! I ended up taking it to the garage and breaking out the Dremmel tool with the abrasive cutter (the one that will cut through nails. I ended up cutting off the rivet. This was a pain.
I then found a small nut/bolt and put the new piece on, then put it back into place and removed the blocks. Works good as new. The toughest part by far was getting the old cam off… but there may be some easier way to get the rivet out that I’m not aware of.
Good luck.
Installation, first raise the door up as high as you can, then scotch it with wood blocks (closed door). This takes the pressure off the bottom hinge you must remove.
Taking the hinge off is a snap, but then the problem presented itself. The old door closing cam was riveted to the hinge. I couldn’t get the old one off! I ended up taking it to the garage and breaking out the Dremmel tool with the abrasive cutter (the one that will cut through nails. I ended up cutting off the rivet. This was a pain.
I then found a small nut/bolt and put the new piece on, then put it back into place and removed the blocks. Works good as new. The toughest part by far was getting the old cam off… but there may be some easier way to get the rivet out that I’m not aware of.
Good luck.
Parts Used:
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Brian from Louisville, KY
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
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Bottom cam at bottom of door broken.
Read the how to's AFTER ordering the part. 2 things....1) I wish I had read the comments first and 2) it was much easier than the comments led me to believe.
Had I read the comments first, I would have known to order BOTH the upper and lower cam....though there not a problem with the operation of the door. It would just have been a tad better if I had both. I'm not wanting to have to pay shipping for an additional part when the door works satisfactorily as it is.
As to the comments on how to do it....I took none of them. I (instead) removed the top hinge, and lifted to door off. I did have to have assistance to get the hole in the door aligned with the post, but that was rather easily done.
Would I do it again.....in a heart beat. I feel that I've save on the repair man making a call at the house, and experience has had me charged $60-$100 for virtually the same amount of service. My cost...shipping and all was under $20.00
Had I read the comments first, I would have known to order BOTH the upper and lower cam....though there not a problem with the operation of the door. It would just have been a tad better if I had both. I'm not wanting to have to pay shipping for an additional part when the door works satisfactorily as it is.
As to the comments on how to do it....I took none of them. I (instead) removed the top hinge, and lifted to door off. I did have to have assistance to get the hole in the door aligned with the post, but that was rather easily done.
Would I do it again.....in a heart beat. I feel that I've save on the repair man making a call at the house, and experience has had me charged $60-$100 for virtually the same amount of service. My cost...shipping and all was under $20.00
Parts Used:
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Wayne from Concord, NC
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
1 person
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Light burnt out.
Turned the wire protector to the side. Turned out the old bulb and replaced it with the new. Turned the wire protector back in place and I'm like new.
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Roscoe G from ROCHESTER, NY
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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End caps on door retainer bar were broken and shelf could not be used.
I replaced the end caps on the retainer bar on the freezer door and also the ref. door in less that 5 minutes. Both are working fine now. I am a 75 year old women who is very happy with the repair.
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Rose from Cincinnati, OH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Door closing cam split in two and door would not automatically close anymore.
This one is a no brainer… One Phillips screw on top to pull top door hinge trim. Two nuts and the top hinge is free. Then pull the door… it helps if you unload all the crap in the door bins. Remove the remnants of the door cam and that leaves a pop rivet. Put some vise grips on the head and use a hacksaw to remove the lower part of the rivet. Then pop-rivet the new door cam in place. If you don’t own a pop-rivet tool, I guess you could use a 10/32” screw and nylock. Plop the door back on and you’re done. Took all of about 15 minutes.
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John from Salinas, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Socket set
1 person
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icemaker quit working when we moved
My husband took out the old icemaker in about 5 minutes. The new icemaker was a perfect fit even though the refrigerator was >10yrs old. The only difficult part was the plug extension that was needed so that it would fit into an older appliance. The part was included, it just made the cord about 3 inches longer than it needed to. After working with it for about 20 minutes we were able to fit it on the back side of the icemaker. Now it works great!!
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Regina from Taylorsville, KY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Refrigerator door was not closing fully and was about 1/2 lowere than it should have been
This was a 15 year old great working GE regrigerator. Refrigerator was not cooling properly, though the freezer worked great. Using flashlight, examined cam riser which was clearly broken. YOU MUST ORDER TWO GASKETS AS BOTH WILL BE WORN. After removing all food from the door, taped plastic sheet over the open space to keep food somewhat cool Removed top hinge cover and screws on top of door and lifted door out of bottom bracket placing it flat on kitchen island. Unscrewed hinge elements including old broken cam and shims form the bottom of the door and fit in the new cam. Unfortunately one of the shims was broken, so I used a thin plastic black washer from the hardware store which was big enough to fit over the pin on the bottom of the refrigerator itself. Screwed all the parts back together. Be VERY careful to note how you removed them in the first place...mabe take a digital foto or two. This was kind of tricky to remember. Then used a hammer and chisel to break off the rivit holding the bottom hinge elements on the refrigerator. Sawing with jigsaw didn't work that well. The rivit came right off. Then used a flat head screw, lock washer and nut instead of a reivit and attached the new second cam riser. You are now done with the new parts. Simply reattached the door and it closed like new. Had a simultaneoius problem with a faulty defrost heater in the freezer which also had to be replaced and which was really easy to do. About an hour max. This was the real cause of the refrigerator not cooling properly. But that's another story.
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Richard from haverford, PA
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Difficulty Level:Really Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
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Ice Crusher began to leave plastic in ice
We only needed the rear plastic cylindrical helix. After installing it, there was a squeal of metal on metal due to insufficient clearance between the rear moving blade and the Ice dispenser plate.
Refrigerator Ice Maker 7/16” (or ½” hole, stainless steel) washer just behind #334 Rear Moving dispenser Blade PS292310 to give clearance so it doesn’t hit #345 / PS292441 Ice Dispenser Plate.
This was my first time at doing this so it took longer than someone experienced. But, it worked!
Refrigerator Ice Maker 7/16” (or ½” hole, stainless steel) washer just behind #334 Rear Moving dispenser Blade PS292310 to give clearance so it doesn’t hit #345 / PS292441 Ice Dispenser Plate.
This was my first time at doing this so it took longer than someone experienced. But, it worked!
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Richard from BONAIRE, GA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers
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The door closing cam had broken up.
The old cam had broken and was on the floor. I ordered one new cam. I should have been told to order at least two, I did not know they worked in pairs. So I had to re-order, I ordersed four, I was able to see that the other (freezer door has cracked cams) door will soon need replacement of the cams. I had trouble installing the new part because the rivit also needed to ba replaced. I did a "Rube Goldgerg" to get the new part to sit properly. I drilled the hole open a little and forced the part into place. All is well. Thank you very much!
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J Barry from Sparta, NJ
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Socket set
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Broken cam pieces, top and bottom
Removed the top hinge cover held by one screw. Removed the top hinge held by two screws and them lifted the door up and off the bottom hinge. Laid the door on the floor and replaced the cam piece from the kit on the bottome of the door. That required removing one screw and losening another. Removed the lower hinge (two screws) and replaced it with the new one in the kit. The lower hinge includes the other cam piece. Lifted the door onto the lower hinge and then replaced the top hinge and cover.
Parts Used:
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Dan from Dallas, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
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On/off switch stuck in the off position
Removed icemaker from freezer,
Removed 3 screws from cover plate, and removed screw securing main gear, removed gear.
Pulled back cover plate to expose switches and mechanism.
Removed screw holding switch to remove switch, and installed new switch.
I should have taken a pic of the cover plate, the interior mechanism and the wiring as I went along. It would have saved me 45 minutes in reassembly. Also, as luck would have it, I reversed the wiring on the switch. So off was on, and I had to remove it, switch wires and re-install.
But it works!
Removed 3 screws from cover plate, and removed screw securing main gear, removed gear.
Pulled back cover plate to expose switches and mechanism.
Removed screw holding switch to remove switch, and installed new switch.
I should have taken a pic of the cover plate, the interior mechanism and the wiring as I went along. It would have saved me 45 minutes in reassembly. Also, as luck would have it, I reversed the wiring on the switch. So off was on, and I had to remove it, switch wires and re-install.
But it works!
Parts Used:
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Dan from HIGHLAND, MD
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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