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36358897892 Kenmore Refrigerator - Instructions

All Instructions for the 36358897892
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Ice chute frosted up
Procedure for Replacing the Ice Chute Plate
1. Turn off the power.
2. Snap off the outside trim ring. Use a plastic screwdriver to avoid scratching the cabinet.
3. Locate the three small holes below the control panel facing, just above ice chute. The center hole is not used. With a small, blunt, object (wire – blunted nail) that is slightly smaller than the holes, push up rather firmly up through the outer holes to release front control panel.
4. Remove the three wire connectors from printed circuit board. Firmly pull/pry them straight out of retaining clip. Use caution: Excessive force will break clips.
5. Release the secondary panel by removing four screws (one in each corner).
6. Remove the flap assembly.
7. Clean all accessible areas with 1/10 bleach water to sanitize. Rinse the cleaned area with clear water and thoroughly dry everything before re-assembling the panel.
8. Install the new flap assembly.
9. Re-installed everything in the reverse order and check the functionality.
10. Order a spare ice chute flapper to be ready for the next event.
Parts Used:
Dispenser Door Assembly or Flapper
  • Phillip from Springfield, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
6 of 9 people found this instruction helpful.
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Ice Maker would not fill.
Was concerned that new icemaker was quite a bit different than the one we were replacing. Called GE to confirm it was correct.

Went ahead and installed the unit, using the supplied electric cable adapter.

A little difficult to deal with the extra cable, but everything worked OK and it's making ice normally.
Parts Used:
Ice Maker
  • Charles from Keller, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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Ice Despenser wouldn't dispence ice
All i had to do was pop off the front trim, remove 4 small screws, unplug two plugs and replace the board.

It took me a grand total of 9 minutes to get the job done.

Way cheaper than having a repair man come to the house twice, once to diagnose, and once to replace the board he would have ordered and marked up.
Parts Used:
Dispenser Control Board - 2 Slide Switches
  • Blair from Evanston, WY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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broken auger in the bucket assembly.
I ordered the wrong part, the ice maker assembly, because your diagram was not marked properly. I returned the part and you credited my account. Thanks. Ordered the new bucket. It worked fine. Now I have ice and crushed Ice whenever I want. Thanks.

p.s. I didnt use any tools, but to satisfy you I select nut driver.
Parts Used:
Ice Maker
  • Chip from Mandeville, LA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
6 of 9 people found this instruction helpful.
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Plastic drawer side rails broke. The rails and the drawers seem very flimsy for the cost of the refrigerator.
Very simple fix. Unscrewed broken drawer rails and replaced with the new. No big deal. But again, these seem very flimsy for this model of refrigerator. they should use metal drawer rails with rollers to better accomodate the wieght of produce in the drawers.
Parts Used:
Drawer Slide Rail - Left Side Drawer Slide Rail - Left Side
  • john from Fairfax, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
6 of 9 people found this instruction helpful.
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ice being made but would not dispense
Easy repair. Snapped cover off control panel. Removed 4 phillips head screws on control board assembly. Removed (2) connectors from assembly and pulled out defective unit. Installed new control board in reverse order. Everything now working. Very fast and easy repair once you have the part.
Parts Used:
Dispenser Control Board - 2 Slide Switches
  • Robert from Orlando, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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broken drawer rail (cheap plastic poorly engineered)
remove screws from broken rails and install new rails with screws.
Parts Used:
Drawer Slide Rail - Right Side Drawer Slide Rail - Left Side
  • Chris from Waterville, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
7 of 12 people found this instruction helpful.
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slide rail broke causing shelf to fall
repair was simple removed glass shelf and removed the two screws holding rail in place. I was really amazed at the quick service that I had receiced, I ordered two of the same part and they had the instructions to send back the additional part in my email the next day. Thanks for your help.
Parts Used:
Drawer Slide Rail - Left Side
  • Mark from Albuquerque, NM
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
5 of 6 people found this instruction helpful.
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Water was leaking from under fridge - right side back when facing the fridge from the front
Very simple repair:
A. Turned off power and disconnected main copper water line into fridge.
1. Removed rear "dust cover".
2. Removed screw (with nut head) that holds water valve assembly on.
3. Removed water valve assy from fridge by lifting up - note that tab has to come out of hole in fridge.
4. Unhooked water lines and electrical connector from valve.
5. Removed 2 screws holding water valve to water valve assembly.
6. Replaced cracked water valve with new water valve.
7. Reversed process and assembled back together.
8. 30 - 40 minutes estimated time.
Parts Used:
Single Solenoid Water Inlet Valve
  • Scott from Palm Harbor, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Wrench (Adjustable)
5 of 7 people found this instruction helpful.
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Water / Crushed Ice / Cubed Ice Switch Broken
Unplugged and shut off water. Popped off the face plate from below. Unscrewed 4 screws. Pulled out control board assembly. Pulled off two wire connectors. Unscrewed 2 screws to remove control board fastener. Replaced control board and reversed steps to assemble. When plugged in fridge, the switch was stuck on, so unplugged. Had to remove the rubber push plate and reassemble making sure the plastic lever was set properly in the control board. Reassembled and it worked properly.
Parts Used:
Dispenser Control Board - 2 Slide Switches
  • Alan from Jonestown, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
4 of 4 people found this instruction helpful.
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Tubing from vavle to reservoir had been degraded by compressor heat and had cracked, leaking water when door water dispenser was used.
- Disconnect the valve assembly and remove electrical connection to water dispenser valve to prevent accidental water discharge

- Disconnect tubing from valve assembly, remove and keep compression nut.

-Disconnect tubing from junction to door tube remove and keep compression nut

-Remove screws used to mount reservoir, pull tubing into main refrigerator compartment and remove old reservoir and tubing.

- Note that one of the tubes on the new reservoir is 2' too short.

- Go to hardware store to purchase 5/16" universal tubing compression junction.

- Install reservoir and feed tubing through holes in main refrigerator compartment.

- Route tubing through woven tubing protectors and clips.

- Trim tubing to length and install in valve using old compression nut.

- Splice the piece of tubing trimmed from supply side of reservoir to the outlet side tube using the fitting purchased from the hardware store.

- Connect end of tubing to existing junction using old compression nut.

- Re-connect wires to valve solonoid and test for leaks.

- Re-install valve assembly to refrigerator frame.
Parts Used:
Dispenser Water Reservoir
  • Scot from Fort Collins, CO
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers, Wrench set
6 of 10 people found this instruction helpful.
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The vegetable pan was broken from closing the door on it too hard when still open
I just slide the new one in place, using exsisting sliders. I had to remove the old grab handle from old pan and snap it into place on new pan.
Parts Used:
Upper Vegetable Pan
  • John from Randle, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
4 of 4 people found this instruction helpful.
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The Icemaker failed to make ice
I pulled the refrigerator away from the wall and turned off the water to the refrigerator and unplugged it from the wall. After removing the icebucket from the freezer I located the mounting screws, loosened them, unplugged the electrical connection below the icemaker and carefully removed it from the freezer. I unpacked the replacement icemaker, matched it against the original and attached the electrical connection adapter. Using the slots provided on the new icemaker I placed it over the mounting screws after aligning the water inlet pipe properly. I tightened the mounting screws while maintaining the icemaker in a level position. I plugged in the electrical connector. Then I replaced the icebucket, plugged in the refigerator back into the 110VAC outlet, turned on the water and repositioned the refrigerator in it's normal position.
Parts Used:
Ice Maker
  • Dean from Folsom, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
8 of 16 people found this instruction helpful.
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Refrigerat
rerfrigator side not cooling After determinating that the defrost timer was running I turned it to defrost and watched tosee if frost started to melt. When it didn't I checked the heater with ohmeter, checked OK, so the only other component in the defrost system is the thermostat. Then just a matter of cutting and splicing wires and snapping the new thermost in place
Parts Used:
Defrost Thermostat
  • Charles from Rose Bud, AR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
5 of 7 people found this instruction helpful.
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Solenoid was hanging creating an awful noise when dispensing ice
Unplugged the refrigerator. Removed the panel to the ice/water dispenser. Removed the cover that displays ice type/water and light. Removed the 4 screws holding the cover. Unplugged the wiring harness to the cover which allowed easy access to the two electrical connections to the solenoid.
Removed the three bottem screws holding the solenoid in place. Loosened the top screw ( do not remove completely) and the solenoid slide down. Removed the solenoid arm that hangs on door latch.
Install hang solenoid arm on door latch; slide solenoid up under top screw. Install bottom 3 screws to hold solenoid in place then tighten top screw. Reattach electrical lines to solenoid then plug wiring harness back into cover. Install 4 screws holding panel in place. Re-install two remaining covers.
Parts Used:
Dispenser Door Solenoid Kit
  • Christopher from Acworth, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
4 of 5 people found this instruction helpful.
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All Instructions for the 36358897892
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