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36358047890 Kenmore Refrigerator - Instructions

All Instructions for the 36358047890
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Refrigerator door would not close by itself - would stay open when you thought it was closed
1st: Order (2) closing cams! One for the hinge pin / bracket and one for the bottom of the door.
The closing cam on the door was where the Dremel type tool is required, since you have to grind the head off of a factory rivet.
I installed the cam with an aluminum pop rivet.
Next, remove the bracket on the bottom of the door with sockets and install the second closing cam.
Re-attach the top door hinge pin and align visually; tighen all bolts. Job finished, but more important , my wife is not nagging me about the repair that I put off for over a year!!!!
Parts Used:
Door Closing Cam
  • Mark from Chesterfield, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Door would not stay open
Removed the top cover using a Phillips screw driver to access the top 2 screws holding the bracket. Once the bracket was removed, lifted the door off the bottom hinge. Replaced the door closing cam, replaced shims and screws. Placed the door back on the bottom hinge, inserted the top bracket and secured.
This was the ultimate resolution to the problem. The problem I encountered was getting all of the correct parts. It took me 3 tries to finally identify and receive the parts needed to make the repairs. Using Part Select made it easy because they had the parts I needed. My 3 tries were partly my error and does not reflect on Part Select. I would recommend others use Part Select when choosing their replacement parts.
Parts Used:
Door Closing Cam
  • Ron from San Antonio, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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My Icemaker arm was broken. It didnt move up or down by itself.
I removed the ice tub. Removed the screw on the left side that holds closed the section where the icemaker plug is connected. Disconnected the plug. Then removed the bottom right screw. I was then able to remove the Icemaker by unhooking it from the bcak freeze wall. I disconnected the icemaker from the fan gaurd. Removed the icemaker cover. unscrewed the 3 icemaker screws and opened up the chamber. removed the old Ejector Blade Drive Cam by removing the outer srew that hold the gear to the icemaker. changed the cam with the new one and reassembled everything.
Parts Used:
Ice Maker
  • Fred from Brooklyn, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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Our icemaker quit working.
My husband took the old icemaker out before the new one came in. When the new one arrived, I installed it in less than 10 minutes.
Parts Used:
Ice Maker
  • Robin from Georgetown, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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old ice maker quit
removed old ice maker, obtained part number from it. went on line ordered new ice maker at 10:45 in the morning, at 3:00 the nexte after noon new icemaker was in hand. took about 5 minutes to install new ice maker. works perfect. would do business again with this company.
Parts Used:
Ice Maker
  • Ben from Northville, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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Icemaker stopped cycling and wouldn't make ice
I removed the lower screw (not needed for the new icemaker), loosened the 2 top screws, unplugged the wire harness and removed the old icemaker. Unpacked the new icemaker assembly from the box, wiped the ice cube depressions to remove any debris, snapped on the water tube adapter, hung the new assembly on the 2 loosened upper screws and tightened the screws. The wire harness required the supplied pigtail plug which made the wire assembly long and awkward to replace the ice bucket/dispenser assembly, plugged it in and was done. It took a total of about 10 minutes for the entire operation and had a full bin of ice cubes within 36 hours and was ready for the ice dispenser/crusher in the freezer door. Easy install!
Parts Used:
Ice Maker
  • Alan from Raleigh, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Ice maker stopped working; would not fill
It was as easy as the instructions were clear (and they were). Remove 2 screws and two nuts, pop out the old ice maker, pop in the new, plug in and tighten screws/bolts. It worked. I'm happy.
Parts Used:
Ice Maker
  • William from Darien, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Refrigerator door would not close.
1. I removed the top door hinge.
2. I removed the door and laid it flat.
3. I replaced the cam attached to the bottom of the door. This was very easy.
4. I removed the bottom door hinge and had to remove the brad that held the second cam. This went well as I was able to saw it with a hacksaw.
5. Replaced the second cam with a bolt and nut.
6. Replaced the door and top hinge.
7. Remember to order two cams when you do this repair.
Parts Used:
Door Closing Cam
  • Lucky from Dacula, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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the cams on bottom of door wore out with age- 20 years
Replaced the old cams with new ones, door works perfect now.
Parts Used:
Door Closing Cam
  • Myrna from Wyalusing, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Refrigerator door would not close properly
I first removed all of the door contents. I then removed the door from its mountings by removing two screws at the bottom bracket. With the door lying on the floor I then removed the two screws holding the door cam assembly in place. I inserted the new door cam, then reversed the process replacing the four screws.
Parts Used:
Door Closing Cam
  • Joe from Woodbury, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Door closing cams were both broken
Remove screw at hinge cover, top of door.
Remove two screw/nuts at hinge and remove hinge while holding door in place.
Lift door off of lower hinge
remove two nut/screws at bottom of door and replace closing cam. Be sure the pivot pin hole in the cam is lined up with the hole in door.

Next drill out rivet holding cam to lower hinge on the refer. Install cam with a pan head screw and nut (to replace rivet). It will help if you remove the plastic grille cover at the bottom of the frige.

Set door back on the lower pin and shut so the the magnetic strip holds the door in place. Re-install the upper hinge loosely. Adjust the door for an even gap and tighten the screw/nuts. Re-install the cover.

A very easy fix.
Parts Used:
Door Closing Cam
  • Michael from Portland, OR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Door closing cam worn out
Removed refrigerator door and replaced bottom door pivot with the included mating cam and the door closing cam on the bottom of the door.

I didn't know that there were two mating cams and only ordered the door closing cam which I read online was the problem. It was the number one part on the part select list. The number two part was a kit including the door closing cam and the pivot with mating cam attached. It would have been helpful if there had been some notes that said check condition of both cams before ordering the part. So I have a spare door closing cam and paid an extra $19 including $8 shipping which negated a return.

The repair is easy - getting the right parts the first time is the trick.
Parts Used:
Door Closing Cam
  • Edward from Grand Blanc, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Take out old ice maker and replace with new
Used the nutdriver to loosen two screws, life out ice maker, disconnect electric plug and put aside. Placed the new icemaker on the loosened screws, plugged in electric connector and tightened screws. Used small level to verify that unit was level.Waited about two hours for first cubes to be released into tray - has been working fine since!
Parts Used:
Ice Maker
  • Gerald from Bismarck, ND
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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plastic cams on the door broke so the door wouldn't close
Why don't they just tell you that you have to buy 2 cams. I have now replaced the cams on both doors. The other door broke about 4 years ago. Fortunately the first time I read the user commetns or I would've bought just one. It is a quick easy fix. The longest step is drilling out and replacing the rivet. Everything else is done with a nut driver.
Parts Used:
Door Closing Cam
  • david from pocatello, ID
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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door was uneven and wouldn't close tight
removed the door, installed the cam riser, and reattached the door. It took longer to remove the contents in the door than it did to install the cam riser.
Parts Used:
Door Closing Cam
  • gregory from ellerslie, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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All Instructions for the 36358047890
121 - 135 of 220