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36350 Refrigerator - Instructions

All Instructions for the 36350
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Quit making ice.
There were not two screws as the instructions said. There was only one screw and I had to firmly pull it out after taking out the one screw. Then, to put the new one in, I had to line up two slots on two knob-like things and push it in firmly. Then screw the one screw in.

Other than the two-screw problem, it was easy.
Parts Used:
Ice Maker
  • Joe from Brentwood, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
37 of 49 people found this instruction helpful.
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ice maker leaked water slowly and froze the cubes together
The replacement ice maker that GE supplies for my old refrigerator is a little different than the original. The electrical plug changed from a round plug to a square one. They include an adapter for it, but DON'T USE IT. There's not enough room for the bulky cord and connector. I got a much cleaner installation by taking apart the old and the new ice maker, and then splicing in the old connector into the new ice maker. You need to carefully unscrew a circuit board inside to wire it in, and it'll be more secure if you solider 3 wires instead of using crimp connectors. The instructions also tell you to use your old 'ice breaker', but it won't fit on the new ice maker. I just left the new ice maker's ice breaker on, and it seems to work perfect.
Parts Used:
Ice Maker
  • Steven from Cave Creek, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
41 of 62 people found this instruction helpful.
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Leaking Water
Unplugged frig. Turned off water supply to pump. Removed black cardboard covering on back of frig with nut driver (6 screws).

Took digital photo of assembly to confirm reassembly position.

Removed copper waterline to pump with adjustable wrench. Removed 1 screw holding pump assembly to refrigerator. Pulled assembly out of the frig. Unscrewed two small black screws on a second bracket. Pulled old pump further out of frig. Unplugged two connectors. Removed plastic waterline from pump by turning hose counter-clockwise and gently pulling.

Inserted plastic water line into new pump by turning line in clockwise and it pushing into orange plastic stop. Reconnected two electrical connectors. Reconnected bracket to pump with two small black screws. Gently pushed assembly back into the frig and reconnected pump assembly to the frig with 1 screw. Reconnected copper water line to pump first wrapping threads on pump with Teflon plumbers tape.

Turned on water to check for leaks. Installed cardboard back on frig with 6 screws. Plugged in frig.

NOTE. My new pump assembly had the electrical connectors reversed. Take care to pair up the correct colored connectors.
Parts Used:
Primary Water Inlet Valve
  • Paul from Danvers, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
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water dispenser in door failed to dispense water
Unplugged refrigerator from electrical outlet for safety and turned off water supply valve. Removed the four metal screws that hold the access cover on the rear of the refrigerator. Then removed single metal screw attaching water valve and bracket assembly. Unplugged wire harness from the water valve and assembly then pressed down on colored o-rings to detach the four plastic water lines from the water valves. Used open end wrench to disconnect main water supply line from the water valve.
Pressed down on colored O-rings to install the four plastic water lines to new water valve and bracket assembly. Wrapped plumbing tape on threads of inlet valve and and used open end wrench to attach main water supply line to new water valve and bracket assembly. Attached wiring harness to new water valve and bracket assembly. Mounted new assembly to refrigerator with single metal screw. Turned on water supply valve and checked for leaks. Plugged in refrigerator to electrical outlet and tested water dispenser. Replaced access cover on rear of refrigerator with four mounting screws.
Parts Used:
Water Valve and Bracket Assembly
  • Robert from El Paso, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
31 of 34 people found this instruction helpful.
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Heater coil in frost-free freeze side fail (second time)
Remove freezer contents, shelves, and interior back-panel. Melt all ice on freezer coolang coil with hair dryer. Be careful not to touch to coling fins on the coils with the hair dryeer since they damage easily. Unplug the old heater coil wire harness at the top of the coils. Gently remove the thermocouple clipped to the top coil. Gently remove the wires leading down to the heater coil at the bottom-back of the freezer. Remove the old heater by removing the two mounting screws. Install new heater by reversing the steps above.
Good luck.
Ps. When the heater coil fails the result is, both the freezer and refridgerator sides get warm and food spoils. A good indicator to watch for is frost building up in the freezer on the interior back-panel. I taped cheap thermometers in both side to help mointor the temperature in case it happens again.
Parts Used:
Defrost Heater with Thermostat
  • Keith from Osceola, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
30 of 33 people found this instruction helpful.
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Ice was melting and freezing in bucket
Frig and freezer were defrosting and refreezing other than normal. Home warranty contractor told me ice maker was faulty. Purchased new ice maker. Unplugged frig, loosened 2 screws with nut driver. unplugged old ice maker, lifted old ice maker out. Took old fill cup off old unit and put on new unit since new fill cup was a different size. Swapped ice maker insert from old to new unit. Plugged in new ice maker, slid over the 2 screws, tightened, and plugged in frig power. New ice maker works fine but still have defrosting and refreezing problem. Figure old ice maker probably works just fine. New contractor still trying to solve problem. Have had problems with this GE Monagram keeping proper temps since it was new in 2005, don't recommend it.
Parts Used:
Ice Maker
  • John from Lodi, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
33 of 42 people found this instruction helpful.
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frige was warm and freezer was freezing up
i turned off the fridge and unpluged it , took out all the shelfs in the freezer and took off the back panel to get to the heater , the heater is only held in with 2 screws and unhook the 2 wires and replace the heater , and then thermostate is on top of the coils , i just cut the 2 color coded wires and replace the theromstate , was easyer then i thought ,
Parts Used:
Defrost Heater and Bracket Assembly Defrost Thermostat
  • kevin from plant city, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
33 of 43 people found this instruction helpful.
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The selector switch to select water - crushed ice - or cubes broke off
Removed the face plate this just gets popped off. removed the four screws to release the unit. unplugged the wiring harness, removed the two screws that hold the bracket in place that the control unit is housed in. Slid the old unit out and replaced with the new unit. installed the bracket over the control unit put two screws back, plugged the wiring harness's back in. Slid the whole unit back in replaced the four screws and put the face plate back on. Very Easy.
Parts Used:
Dispenser Control Board - 2 Slide Switches
  • Christopher from No. Massapequa, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
31 of 37 people found this instruction helpful.
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Rust had formed on some of the parts
I had to completely disassemble the ice bucket (dispenser) to gain access to the parts that were being replaced.
*
It was helpful to have the exploded parts diagram to aide in reassembling the ice dispenser when replacing the parts.
Parts Used:
Ice Dispenser Blade Ice Dispensing Drive Cup Ice Bucket Auger Front Helix
  • james from garland, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
38 of 59 people found this instruction helpful.
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Freezer Cold, Refrigerator Section Warm
The problem with this model is usually a burned out heater assembly, when the freezer is still freezing, but the fresh food section is warm. To check, first disconnect power from refrigerator. Remove food and then shelves from freezer section. Remove the screws that hold the back freezer panel in place. Remove back panel and the coils will be exposed. If they are covered in ice the heater is most likely the problem. At the bottom of the coils below the heater assembly is a drain hole plug this hole with a rag. Place a large towel in bottom of freezer pan beneath the coils to catch the water. I do not recommend any method to melt the ice from the coils but a hair dryer, do not chip at the ice or you will most likely damage the coils. After you have defrosted the coils and removed all water from the unit, remove the two screws that hold the heater element in place, this element is directly below the coils. Look at the element, if it is burnt black, this is a tell tale sign it is bad. If that is the case it will need to be replaced. Remove the electrical wires located on te end of unit, the new unit will have instructions with it, reconnect the electrical wires per instructions, remount heater with the same mounting screws that held it in place. Be sure to remove rag from drain hole, replace back freezer panel with screws, replace shelves, and plug refrigerator back in. If your problem was a cold freezer section but a warm fresh food section this should fix your problem. In conclusion, this problem and the fix for it is indicative to these model's ge refrigerator's
Parts Used:
Defrost Heater Harness Kit
  • CLIFFORD from SPRING CITY, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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Water had leaked out behind the refrigerator and seeped into the basement walls. Noticed the paint peeling off the walls and traced the problem to the refrigerator's leaky valve
The leak was obvious and I took out the cardboard backing. I closed the valve (water supply) to the water dispenser and ice maker.

With the screw drivers and socket set, I was able to take out the old valve and disconnect the hoses.

Since the part was identical to the leaky valve it was just a matter of reversing the steps. I had previously researched on the web to find the identical part and found a match at Partselect.com. I wish all my repair attempts turn out to be this easy. I wish GE had used better parts since this incident has set me back by several thousand dollars due to the water damage to the wooden floors, basement ceiling and walls.
Parts Used:
Primary Water Inlet Valve
  • Ram from Atlanta, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
33 of 46 people found this instruction helpful.
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Water was leaking from back of fridge. Not able to use icemaker
This problem had already occurred in 2008. Repairman replaced dual water valve. Cost $190.00. We decided to do it ourselves this time. The repairs were actually made in three phases. First, when I pulled the fridge out from the wall, unplugged it, and turned the water valve back on I discovered that the plastic tubing from water supply into the fridge had long cracks in it and water was spraying out everywhere. I turned water off, went to Lowe's and bought the kit for that repair. Of course I didn't have to use all of the parts in the kit because the water supply was already there from the valve that came up through the floor. After turning the water back on and plugging the fridge back in, my husband and I tested it by trying the water dispenser. We found that water was leaking from somewhere inside the fridge, but didn't know where. After UNPLUGGING it, and turning the water off again, I took the metal back off at the bottom. It was leaking from the bigger plastic tubing (5/16"). It was just hanging, not connected into the dual water valve. Figured it had just broken. So I thought I just needed 5/16" tubing. I went on the GE website and it was very hard to get answers to my problem because I couldn't find the plastic tubing that it looked like. I ended up ordering the plastic tubing that goes up that back of the fridge to the icemaker. They sent me two of those, not one for the freezer and the bigger clear one (5/16") that I thought I needed. Then, I found this website! This PartSelect website is great!! After reading about other consumer repairs, I knew how to disconnect the dual water valve and found out that the smaller plastic tubing that goes up the back of the fridge to the icemaker had been pinched where it connects to the dual water value, barley hanging on. Just quick disconnected it from the valve by pushing up on the outside where the tubing comes out while pulling on the tubing. It came out, and I had to use needle nose pliers to pull some of it out where it had broken off inside. Then, pushed the new tubing into the valve and ran it up the back of the fridge, unscrewed the plate that goes over the clamp that holds the tubing, loosened the clamp a little, pulled the old tubing out, pushed the new tubing in, (the clamp was still tight enough) put the metal plate back on and replaced the screws. Then I re-connected the dual water valve to the electric clips, connected the 5/16" tubing to the right side of the valve. (The black tubing that goes up the back of the fridge goes into the left side of the valve.) put it back into place and screwed it back against the body of the fridge where it goes, put the back on and plugged it back in. We tested it again, and water was leaking, but not from where I made my first repair. I reversed everything again, and discovered that where the 5/16" tubing goes into the dual water value, it seemed more loose than it should have been. That is where the water was leaking from! I ordered the dual water valve, the 5/16" plastic tubing and the water tube union. I replaced the dual water valve-very easy! MAKE SURE YOU UNPLUG THE FRIDGE, turn the water supply off, disconnect the small tubing from the dual water valve, disconnect the electric connections to the valve, and reverse the process. What I did was replace the 5/16" tubing the comes out of valve & goes up into the storage tank behind crisper drawer. Used union there. Put everything back together and it works!!
Parts Used:
Dual Inlet Water Valve Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Laura from Zanesville, OH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
30 of 37 people found this instruction helpful.
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Light switch inside refrigerator wasn't working
First turned off power and removed top shelf.
Then I used a flathead to slowly pry the switch out by the two sides. You just anlge ita bit and it slideds out easily. Then I disconnected the wires from the old switch, connected the new one and installed the new switch by snapping it back into the cutout.
Parts Used:
Light Socket LIGHT SWITCH
  • Erick from Elmhurst, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
31 of 43 people found this instruction helpful.
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top of the valve ruptured
Isolated water line. Remove water valve from harness. Disconnect water connections. Disconnect electrical connections. Removed valve. Installed new part. Reconnected water connections and electrical connections. Opened water line.
Parts Used:
Primary Water Inlet Valve
  • Jeremy from Anniston, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
39 of 67 people found this instruction helpful.
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water running slow
unscrewed old filter by hand, installed new filter.
Parts Used:
Refrigerator Ice and Water Filter
  • David from Tacoma, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
36 of 59 people found this instruction helpful.
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All Instructions for the 36350
31 - 45 of 1386