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36348252891 Kenmore Refrigerator - Instructions

All Instructions for the 36348252891
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Bottom cam at bottom of door broken.
Read the how to's AFTER ordering the part. 2 things....1) I wish I had read the comments first and 2) it was much easier than the comments led me to believe.

Had I read the comments first, I would have known to order BOTH the upper and lower cam....though there not a problem with the operation of the door. It would just have been a tad better if I had both. I'm not wanting to have to pay shipping for an additional part when the door works satisfactorily as it is.

As to the comments on how to do it....I took none of them. I (instead) removed the top hinge, and lifted to door off. I did have to have assistance to get the hole in the door aligned with the post, but that was rather easily done.

Would I do it again.....in a heart beat. I feel that I've save on the repair man making a call at the house, and experience has had me charged $60-$100 for virtually the same amount of service. My cost...shipping and all was under $20.00
Parts Used:
Door Closing Cam
  • Wayne from Concord, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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crisper drawer would not stay in place on right side
I removed food from shelf over crisper drawer, then removed shelf and crisper drawer, removed two phillips head screws in right side rail and replaced rail.

Easy as 1-2-3
Parts Used:
Drawer Slide Rail - Right Side
  • Harold from Dansville, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Broken cam pieces, top and bottom
Removed the top hinge cover held by one screw. Removed the top hinge held by two screws and them lifted the door up and off the bottom hinge. Laid the door on the floor and replaced the cam piece from the kit on the bottome of the door. That required removing one screw and losening another. Removed the lower hinge (two screws) and replaced it with the new one in the kit. The lower hinge includes the other cam piece. Lifted the door onto the lower hinge and then replaced the top hinge and cover.
Parts Used:
Door Closing Cam
  • Dan from Dallas, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Door wouldn't close
It seems my refrigerator was old enough [1987] that the spacing on the holes for the bracket were different than the part that is currently sold. The holes on the new bracket were 30 mm apart on center, but on the old bracket they were 20 mm apart on center.

Clamped the old and new brackets together in a vise to use the old bracket for spacing and drilled a new hole through the 4mm of steel.

After which it was a snap installing the new hinge assembly.
Parts Used:
Bottom Hinge Assembly
  • James from Dayton, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Socket set
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Broken right rail
First take all your junk off the shelf (with the broken rail of course), take the glass shelf off. Remove screws (phillips). Throw away old rail. Replace new rail, tighten screws. Replace shelf, replace junk. You're done.
Parts Used:
Drawer Slide Rail - Right Side
  • Ken from Fresno, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Drawer slide rail broke.
I removed the old broken part and replaced with the new part. Simple as pie, my husband was so happy and impressed I had it done by the time he got home from work!!!!
Parts Used:
Drawer Slide Rail - Left Side
  • TRISHA from SALINAS, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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broken side rail - vegetable drawer would not open and close
I removed the drawer and broken piece, then I screwed in the two screws to put the new piece in place. I then had trouble putting the shelf back in place due to the piece being a little bent. I loosened the front screw and was able to manuver the shelf in place with a little force. The new bracket works great.
Parts Used:
Drawer Slide Rail - Right Side
  • Patricia from Conway, AR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Drawer fell
First I removed the two screws that held the slide in place. I then pulled the slide out and lined up new slide and reinstalled the screws.
Parts Used:
Drawer Slide Rail - Right Side
  • Scot from Rancho Cucamonga, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Door closer cam riser
I blocked the door up with one 2X4 Then removed the lower hinge, installed the closing cam. Then I found that I needed one more closing cam that I didn't order the first time. This other one mounts to the lower section of the door and both cams set together. Re-ordered another cam. When it came in I installed it. Between ordering both parts I had them both in three days. The best to Parts Select
I now know where to buy my parts if needed again.

Thanks
Bob
Sandusky, Ohio
Parts Used:
Door Closing Cam
  • C. Robert from Sandusky, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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door not closing corecyly
took top bracket off--then removed door--took
bottom bracket off bottom of door and replaced
door closing cam and reasembled---a piece of
cake
Parts Used:
Door Closing Cam
  • steve from winthrop harbor, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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The right drawer slide rail breaks in several places, for the 2nd time
1) The large drawer is first removed from the guide that remained on the side wall.

2) Removal of the light shield from the rear of the glass shelf to facilitate glass shelf removal by lifting the rear edge of the glass and remove it.

3) Unscrew two phillips head screws holding the remaining pieces of the plastic guide to the interior side panel of the fridge.

4) Examine the replacement guide and insure that the nylon guide and stop parts are clicked into place. If unsure, look at the guide on the other side to ensure that both are present and completely seated before installation of the replacement guide. (These usually fall out of the guide during shipping and should be in the bag with the guide!)

5) Once the guide is outfitted with the nylon guides, secure the new guide with the two phillips screws and DO NOT over tighten, remember you are dealing with plastic guide and steel screws going into a steel cabinet.

6) Re-install the glass shelf, followed by the light shield and finally the large drawer which should slide out smoothly to the stop and back closed without any drag.

7) A successful installation usually includes giving the drawer and glass shelf a good cleaning that probably could be done to the entire fridge side of the unit.
Parts Used:
Drawer Slide Rail - Right Side
  • Kenneth from Durham, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Freezer doesn't work well. Starts to leak water & Frost buildup
I had this problem before and called a repair guy. He told me about the little freezer heater (WTF?) and showed me that it's basically a light bulb that wears out. He took off the back panel and showed me the metal plates with the tubes under neath. But he only had one bulb to replace with, so he only fixed one of the two. Total cost to "change a light bulb": $229
This time I ordered the part and did the work myself. It was totally easy, but that is because I knew what I was doing. The hardest part is squishing into the freezer to unscrew things. Before I took it all apart, I used my cellphone camera to take a picture of how it was (which wires went where), just in case after taking the old one off, I couldn't remember how to put the new one on. No problem. The actual part swap took ~5 min (unhooking and rehooking the temp gauge and the power connector). Most of the time was just unscrewing and screwing in the screws.
Parts Used:
Defrost Heater with Thermostat
  • Anita from Tigard, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Slide rail was broken.
I would recommend removing the dor first as I had to do this after fighting with the drawer to get it out.
There is a cap on the hinge that has one screw, then two nuts and the door is off. From there the drawer rails are easily replaced.
Parts Used:
Drawer Slide Rail - Left Side
  • robert from hooksett, NH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Door would not stay closed
BUY TWO CAMS! Just like the others, both of the cams were shot. My husband & I did this ourselves & have NEVER attempted appliance repair before.
We propped the door up high enough to access the bottom hinge piece on the fridge & removed using socket. Removed the cover from the top hinge. Slid door down off the top hinge in able to get to the cam on bottom of door. Replaced this cam 1st in order to get door back on while worked to get the old cam off hinge. As others posted, this is rivited on. Used grinder to grind off rivit & hammer & punch to punch out. Attached new cam with bolt & nut found in our tin of leftovers. Inserted hinge into door & reattached to fridge. DONE! Not hard at all & didn't even argue the whole time.
Parts Used:
Door Closing Cam
  • Jennifer from Holt, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
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door didn't close on its own..
Removed door off hinge , remove bottom hinge, drill out rivet, lift off old cam & replace with new cam ,add new 1/4' BOLT(NOT SUPPLIED) to location where rivet was, reinstall bottom hinge & door ,check alignment, works perfect.

Thanks
Parts Used:
Door Closing Cam
  • George from Hawthorne, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench set
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All Instructions for the 36348252891
121 - 135 of 522