All Installation Instructions for LG Washer 31423

washer making noise when washing. rinse and spin was normal.

Everthing went to plan except the wet side of the parts removal was difficult. used puller to remove the wash plate and got it to release. But the plastic part of the wash plate released and left the aluminum part still on the coupling. Corrision was the problem, and I had to again use a puller to remove this part of the wash plate. So it wasn't a matter of just lifting the wash plate off by hand. The rest of the replacement was fine.

Parts Used:

HOUSING ASSEMBLY,CLUTCH COUPLING

David from BOTHELL, WA
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers, Socket set, Wrench (Adjustable)

2 of 2 people found this instruction helpful.

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The base assembly was broken because it’s plastic.

The base assembly was easy to repair tip the washer on its side and took the screws out the bottom and two wires and a sensor off the old base assembly that was broken and replaced it the the way I took it off easy install. And they got great costumer service as well will be back for other parts.

Parts Used:

BASE Assembly, CABINET

James from ST MARIES, ID
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers

2 of 2 people found this instruction helpful.

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leg broke off inside housing

raised the front of washer by hand (literally) and placed two 2x4 blocks under front lip for support. reached up inside washer cabinet and unscrewed the broken leg piece upwards into the cabinet. this was the only way I could get the broken piece out without some specialized tool to reach it from the underside. replacement with the new leg was a breeze.

Parts Used:

LEG ASSEMBLY

thomas m from CARMICHAEL, CA
Difficulty Level:
A Bit Difficult
Total Repair Time:
Less than 15 mins

5 of 12 people found this instruction helpful.

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very dirty under adjitator cap and pulsator

Tried to remove adjitator but it was stuck. Could not find any professional method of pulling it. There must be some type of puller,

Parts Used:

Pulsator Assembly

Daniel from EDWARDS, IL
Difficulty Level:
Very Difficult
Total Repair Time:
1- 2 hours
Tools:
Wrench set

3 of 7 people found this instruction helpful.

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During the spin cycle water continued to flow into the machine.

unplugged machine, turned off water valves. Moved machine away from the wall. Disconnected supply lines. Removed cover housing water valve assembly.
Took a picture with phone. Disconnected water and electrical wires. Removed water valve assembly . Installed new assembly ,cover and reconnected supply lines, plugged power cord in, turned on water supply valves. Done.

Parts Used:

Washer Water Inlet Valve

Jim from Crystal Lake, IL
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins

1 person found this instruction helpful.

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Drain hose had a pin hole leak external to washer

Very close to the installation video online at Parts Select. Removed the back panel, unclipped the hose from the inner fitting and replaced with the rear hose. Why it didn;t leak on the inside is interesting as there was no clip on the at the inner fitting.
The one difference from the existing install video online was that I didn't have to tip the washer over ~75 degs before replacing. I instead found that I could put to cinder blocks under the back edge to replace the drain hose. This made the job quicker without having to worry about having a box for it to rest on (with any risk of falling to the floor).

Parts Used:

Washer drain Hose Assembly

Terry from SIMI VALLEY, CA
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers

2 of 5 people found this instruction helpful.

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could not get the 10 mm nut to loosen

Tried everything and could not get it out I just use mesh bags for washing at this time, but LG washing machine is the worst I have ever had

Parts Used:

Pulsator Assembly

Marilyn from THOMASTON, GA
Difficulty Level:
Very Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver

1 of 2 people found this instruction helpful.

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Gave LE code

Former LG repair looked under washer while it was engaging & noticed motor was not spinning. LG took forever I ordered the part from you guys. It looked different from original. Figured out to take extra port for front loader. I have top loader. Installed washer works great!!

Parts Used: