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31371-2 General Electric Refrigerator - Instructions

All Instructions for the 31371-2
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door shelf retainer broke off
First, I removed the broken end cap from refrigerator door. Then I snapped the new end cap into place. Repair took less than 5 minutes and required NO TOOLS! Easy!! Got my part in one day, Thanks.
Parts Used:
Shelf Support End Cap - Right Side
  • Sheryl from Wyoming, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
0 of 1 people found this instruction helpful.
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Light socket missing in refrigerator
Frig parts had been scavenged in an apartment complex. Restoring socket was only a matter of plugging in two spade contacts and clipping in socket.
Parts Used:
Light Socket
  • Wayne from Issaquah, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
1 of 4 people found this instruction helpful.
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The end cap on the door shelf snapped off.
I pulled off the broken piece, ordered the new piece, and snapped it on. VERY SIMPLE.
Parts Used:
Shelf Support End Cap - Right Side
  • Miranda from Waterford, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
0 of 1 people found this instruction helpful.
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Broken shelf support on the refrigator door
I matched the part I needed throught your web site. Then I called and spoke to a customer support person, and gave my personal information to her. I do not like giving my credit card numbers over the internet. Your site allows me to do that.
Parts Used:
Shelf Support End Cap - Right Side
  • Matthew from Philaelphia, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
0 of 2 people found this instruction helpful.
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compressor running and hot, refer and fridge room temp.
Watched a youtube on capacitors- though on a motor with a pulley, the symptoms were the same, motor running and pulley not turning-bad capacitor. Took a chance for a 17+ dollar part vs a new compressor. It worked.
Parts Used:
Run Capacitor
  • Charles from Durham, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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fan and compressor wont start
Googled the model number of refrigerator with symptoms of "refrigerator wont run". Parts select web site appeared on my screen, opened Parts Select website, Partselect said probable cause of my frige symptom was that the run capacitor usually burns out 51% of the time. They were correct with the diagnosis 100%. I ordered the run capacitor for $23.00, installed it in 10 minutes, refrigerator runs good as new. Thank you for saving me cost of service call. I probably saved $200 or more. I will use Partselect again with my next problem. THANK YOU,
Parts Used:
Run Capacitor
  • JOSE from NEW YORK, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Smelled electrical/plastic burning. Pulled out refrigerator and noticed small flame near compressor.
Unplugged refrigerator. Removed relay by unclipping wire and pulling relay off compressor. Looked-up part number and ordered part. Replaced part and plugged in refrigerator.
Parts Used:
Overload/Start Relay Combination
  • MARTIN from RIVER FALLS, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
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door shelf end cap broke off
easily popped the new one in.
Parts Used:
Door Shelf End Cap - Left Side
  • Leonard from Niagara Falls, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Refrig would not cool, freezer worked fine
Barry G was right on with instructions and expectations of the process to trouble shoot parts and how to replace. Barry also provide the right part numbers for replacement items. Thanks again Barry.
Parts Used:
Evaporator Fan Motor Assembly
  • Edward from McKinney, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Refrigerator and freezer drawer would not maintain set temperature
Condenser fan motor was running slow. This was not a problem included in your list of possible problems. I thought that maybe the capacitor was bad but have no way to check it. So I ordered one. when I received it, I installed it. That was not the problem. So I ordered a fan motor and installed it. That was not the problem. So finally I ordered a control board and installed it. That solved the problem. So maybe you should put "cond.fan motor runs slow" in your list of possible faults and what causes that problem. Capacitor was easy to install, simply remove the cover plate, flip off retaining wire, unplug the capacitor and replace. Fan motor was a bit more difficult. It must be removed from mount after fan scroll is removed. Remove one screw that holds scroll, bend the top down and remove. Then pull hard on fan blade to remove it. It must be installed on new motor. Two screws in frame mount can be removed with some effort if you have a 1/4" drive ratchet with a Phillips screwdriver bit. Then pull frame open and install new motor. Push fan blade on new motor shaft hard. Replacing control board was easy. I used a pair of long nose pliers with 90 degree bend to get mounting pins closed to pull board off.
Parts Used:
Run Capacitor
  • James from Bel Air, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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Freezer And Frig Both Warm And Compressor Would Not Run
I replaced the thermostat, temperature sensor, and the run capacitor. . . Refrigerator still not cooling. I checked the start relay and measured the input terminals on the compressor for the correct resistance. . . Everything measured correctly. In a last ditch effort before calling for service, I pulled the main board, inspected it and saw the problem right away. One leg on the compression capacitor had desoldered itself. Got out my soldering iron and applied a good amount of solder to that point. Put everything back together and turn it on. . . Problem fixed. The compressor kicked on right away and started cooling the refrigerator.
Parts Used:
Run Capacitor
  • joe from decatur, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
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defrost timer was bad
repalaced the old one with the new one. easy
Parts Used:
Defrost Timer - 120V 60Hz
  • Reese from Coconut Creek, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Starter/overload assembly and run capacitor were bad
Removed rer cover, unplugged starter assembly from side of compressor and replaced unit with a new one. Plugged fridge in and it works good.
Parts Used:
Run Capacitor
  • Colby from Blanding, UT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Freezer work refierator compartment is warm
Defrost timer is hidden in the control panel in the refrigerator top middle. Turn to off and remove two screws which are hidden behind white tabs. I had to pry the old timer from the plug with a screw driver because it was tight. Try not to short across the terminals. Plug in the new timer. Replace it in the clip where you got old one and reinstall the controls. The freezer was still all frosted up so I had to remove the cover and defrost it with a hair dryer to get it to work. Then I turned it on and it works great.
Parts Used:
Defrost Timer - 120V 60Hz
  • KIRK from Malibu, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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the new motor was slightly larger than the old one and the bracket does not fit
Had to get behind the refrigerator and clean the drain out first and that took at least and hour. Just unplug the old motor. Took the old parts of the old motor, put them on the new one and plugged it back in.
Parts Used:
Evaporator Fan Motor Assembly
  • Patricia from Oxford, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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All Instructions for the 31371-2
46 - 60 of 66