31299-2 General Electric Refrigerator - Instructions

Easy

This shelf has been broken for about a year now and my husband tried several little quick fixes that would work for a while and then the shelf would fall again. A quick search online led me to your website, the part arrive within two days, and the shelf was fixed in less than ten minutes. It's working great. We'll definitely keep you in mind for the future.

pluged the wire harness into the new socket from the back and snaped the socket in place.

First, I removed the broken end cap from refrigerator door. Then I snapped the new end cap into place. Repair took less than 5 minutes and required NO TOOLS! Easy!! Got my part in one day, Thanks.

Removed the shelf retainer and snapped the new one in. and reinstalled the shelf on the door.
This was a very simple problem!
What really impressed me was that I ordered the part from you before noon on one day and received it by 11 AM the next day!!!

I pulled off the broken piece, ordered the new piece, and snapped it on. VERY SIMPLE.

Frig parts had been scavenged in an apartment complex. Restoring socket was only a matter of plugging in two spade contacts and clipping in socket.

I matched the part I needed throught your web site. Then I called and spoke to a customer support person, and gave my personal information to her. I do not like giving my credit card numbers over the internet. Your site allows me to do that.

Barry G was right on with instructions and expectations of the process to trouble shoot parts and how to replace. Barry also provide the right part numbers for replacement items. Thanks again Barry.

Watched a youtube on capacitors- though on a motor with a pulley, the symptoms were the same, motor running and pulley not turning-bad capacitor. Took a chance for a 17+ dollar part vs a new compressor. It worked.

easily popped the new one in.

Removed rer cover, unplugged starter assembly from side of compressor and replaced unit with a new one. Plugged fridge in and it works good.

Googled the model number of refrigerator with symptoms of "refrigerator wont run". Parts select web site appeared on my screen, opened Parts Select website, Partselect said probable cause of my frige symptom was that the run capacitor usually burns out 51% of the time. They were correct with the diagnosis 100%. I ordered the run capacitor for $23.00, installed it in 10 minutes, refrigerator runs good as new. Thank you for saving me cost of service call. I probably saved $200 or more. I will use Partselect again with my next problem. THANK YOU,

Unplugged refrigerator. Removed relay by unclipping wire and pulling relay off compressor. Looked-up part number and ordered part. Replaced part and plugged in refrigerator.

I replaced the thermostat, temperature sensor, and the run capacitor. . . Refrigerator still not cooling. I checked the start relay and measured the input terminals on the compressor for the correct resistance. . . Everything measured correctly. In a last ditch effort before calling for service, I pulled the main board, inspected it and saw the problem right away. One leg on the compression capacitor had desoldered itself. Got out my soldering iron and applied a good amount of solder to that point. Put everything back together and turn it on. . . Problem fixed. The compressor kicked on right away and started cooling the refrigerator.