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2DWTW4740YQ1 Whirlpool Washer - Instructions

All Instructions for the 2DWTW4740YQ1
31 - 45 of 62
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On Spin cycle washer jumping all over the place.
Just follow the video! Very easy.
Parts Used:
Washing Machine Suspension Rod Kit
  • Tuan from LADSON, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Lid wouldn't lock
Removed 5 screws on back, released 2 retention clips on front, lifted top of washer to expose lock assembly, removed 2 screws holding lock assembly in place followed electrical line back to plug behind control panel plugged new lock in, and reassembled in reverse order. Done!
Parts Used:
Lid Latch Assembly
  • James from INDIAN LAKE, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Washer gets stuck on Rinse and not complete the cycle.
Found common diagnosis and instructions on internet. It is not difficult to replace.
Unfortunately, this new latch assembly did not fix the problem.
Parts Used:
Lid Latch Assembly
  • Charles from SEALY, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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The wash cycle made a loud grinding noise when it went from filling to wash.
I put the dial to drain and and pressed the pause button for 3 seconds and it drained.
Unplugged the washer from the electrical outlet .
Shut the hot and cold water off. Disconnected and drained them.
Placed the washer on a soft mat on front side exposing the back and bottom of the machine.
Unscrew the metal cover with Philips head screw driver.
Disconnect the drain hose to a bucket or small dish tub .
Remove the belt cover with 5/8 ratchet or wrench.
Using a ratchet or wrench remove the one bolt holding the clutch in place .
Remove the two Philips head screws from the shift mechanism ( looks like clock timer,my memory is failing me right now sorry! ) .
Pull down on bottom gear after removing nut.
Push in and pull down with a flat head screwdriver on the tabs holding the collar in place above the top gear .The collar and gear and spring should come apart.
Install new parts in the same order . Reassemble make sure to use Locktite 242 on the bottom nut holding the gear.
Install belt , belt guard , cover drain hose . Stand machine back up , reconnect all hoses tightly plug machine into electrical outlet and start. Put a smile on your face because you did a great job and saved yourself some money!
Parts Used:
Washer Drive Pulley
  • Angelo from PORTLAND, ME
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
2 of 2 people found this instruction helpful.
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Washer walking during spin cycle
Watched video and followed instructions. Removed rods from top cups, laid washer on its side and pulled them out. Put new rods thru, stood washer up and hooked them in. Was pretty easy, tube heavy but I'm 52 and I did it myself.
My only problem is there's no springs anywhere attaching rods to tub and I cannot find any info on 1. IF I need them 2. What kind I need. I sent email to partselect last week inquiring and still waiting to hear.
Parts Used:
Washing Machine Suspension Rod Kit
  • Tricia from HARLEYSVILLE, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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My washer was always off balance.
I used a jack to lift the tub and unhooked the rods and replaced them. Works great.
Parts Used:
Washing Machine Suspension Rod Kit
  • Tracy from CONWAY, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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out of balance
The info. was really helpful
Parts Used:
Washing Machine Suspension Rod Kit
  • Charles from ARVADA, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Gear stripped on main spline
Followed detailed instructions which were supplied with the parts. It was easy and my machine is working great with no issues. Also I just didn’t get the main drive pulley, all new parts came for the bottom end, great service and excellent parts.
Parts Used:
Washer Drive Pulley
  • Bernard from ARIZONA CITY, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
2 of 3 people found this instruction helpful.
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Old hot water inlet hose had budge at both ends.
Turn water off at the inlet valve of hose you are replacing. Disconnect inlet hose the washer and let water drain out in a bucket. Then remove old hose. Replace new hose to inlet valve then washer . Use pliers to tighten both ends. Turn on water to check leaks at both ends of hose.
Parts Used:
Inlet Hose - 5 FT
  • Jimmy from MEMPHIS, TN
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
2 of 4 people found this instruction helpful.
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Agitator was not turning. Dogears were worn out
First need to remove cap on Agitator. Inside there is a washplate bolt. Remove bolt. Old Agitator will slide up. Pull washer off stem. Clean grooved stem very well. Use some sort of lubricant on stem. Slide new Agitator on to stem. Part will be very snug as metal and plastic do not mix well. (Lubricant needed) Use board to lay flat on top. Gently tap with mallet until fully seated. Install new bolt. Run test wash. (Helps clean wash tub from any foreign substances.)
Parts Used:
Agitator Washer Washplate Bolt
  • Clinton from OKLAHOMA CITY, OK
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
1 person found this instruction helpful.
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Extreme imbalance
This washer would not go into spin cycle without going out of balance no matter how we arranged the contents in the drum. We were looking to buy a front loader when I happened open this company with video instructions and positive comments from other people with the same issue. For the cost it was worth a try. Following the video and in less than one hour the washer was back in service. It now operates like the day we installed it new. Highly recommend this fix which should save you hundreds on a new washer.
Parts Used:
Washing Machine Suspension Rod Kit
  • Jerry from OROVILLE, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
1 person found this instruction helpful.
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Shakes and moves | Noisy
Followed video on your web site, and used that for ways to fix, good directions. If I was more organized it prob would of taken about an hour or less
Parts Used:
Washing Machine Suspension Rod Kit
  • Philip from BURIEN, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
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Washer shaking and banging loudly during spin cycle
Replaced the suspension rods
Parts Used:
Washing Machine Suspension Rod Kit
  • Dan from KISSIMMEE, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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machine wobbled violently
followed video instruction that came with part. Previously watched youtube video (there are several, the low production videos are well worth viewing over the professional types). It was a breeze, other than the videos saying one person could do all four. When you get to the last rod, it is more difficult to lift the tub to insert the final rod in the round holder. I asked my wife for assistance.
Parts Used:
Washing Machine Suspension Rod Kit
  • John from TEXAS CITY, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
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Springs worn out on the suspension rods. (Noisy drum in spin cycles)
The video posted on this site will walk you right through the repair. Great service. Thanks!
Parts Used:
Washing Machine Suspension Rod Kit
  • Douglas from BEECH ISLAND, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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All Instructions for the 2DWTW4740YQ1
31 - 45 of 62