25361812015 Kenmore Refrigerator - Instructions

After waiting over 2wks for my part to arrive, I purchased the part locally and made the repair the same day as I am still waiting for the part to arrive from you guys. Your customer service really needs improving. I paid for 2 day shipping, what a joke. I will be returning the part as soon as I receive it thanks.

unscrewed to little bolts and installed the new/metal part we got rfom partselect.If we may say.this is a great company to buy from! Fast!

I started look inside ,disconnected power, and open all possible compartments to see any burned part. Fortunately I fined a small part look like melted and then i went online and make my research .Then i ordered that part and change it.

Received fan blade part took about 5 min to install and running great.

I watched the instructional video and did what it said.

took the old one off and snapped the new one in place. Very easy to do.

Super easy fix! Used flathead screwdriver to start corner of gasket, then just pulled it out with my hands. Cleaned the track and surrounding area with a rag and some windex. Started in top right corner with new gasket and just worked my way around the door until it was fully seated in track. Done! Only thing I would do differently next time would be to start at the bottom when installing new gasket, just so I could have better sight and leverage at the end.

Simple instructions anyone should be able to do it.

I followed the instructions on your website, made it a simple as possible. Very tight work area sometimes fingers only, but a little patience works.
Saved at least $300. By not paying a repair person.

inside the freezer compartment, remove four hex head screws from rear panel,lift panel forward and unplug wire assembly from panel. find old defrost thermostat attached to copper tube by clip on back of thermostat, unclip, snip two wires to thermostat, take new thermostat, strip 1/4"of wire from wires in freezer (thermostat is prestripped),insert light blue wire from thermostat and light blue wire from freezer into opposite ends of crimp connector and crimp securely. repeat with dark blue wires. set panel back in freezer,connect plug to back of panel, refasten screws and you are go to go! save yourself the price of a new refrigerator or $300 repair by repairman!

followed installation video on your website which was very helpful. Very easy repair. The packing material was great.

I watched the video on how to change the defrost thermostat. I removed the back cover inside the freezer then I pulled off the old defrost thermostat and then using a pair of wire cutters I cut it off and then bared a little of both of the wires and then slid the heat sherink and wire connectors on the existing wires and then slid the other ends of the wires into the wire connectors then crimped the ends of the connectors and then tried using heat on the heat shrinks but still used rubber electric tape over it. I clipped the new thermostat were the old one was and then reattached the freezer wall cover and plugged the refrigerator back in. 24 hours later I checked the temperature in the refrigerator and freezer and both are running a lot colder.

The knob came in the plastic package. It was the correct part. I opened the package and placed the knob on the prongs. Now it works fine.

Thanks
John S.

Since the glass was broken and gone I just had to slide the new glass on top of the crispers. This was not really a repair, just an exchange of new for the old.

Turned off fridge circuit breaker
Removed all food from freezer and put in cooler.
Removed shelves from freezer
Removed ice maker
Removed 2 hex head screws
Tilted back evaporator cover and tried to unplug connection.
Found connection was iced over with a huge block of ice coming from water inlet to ice maker
Spent several hours trying to melt and chip away ice without damaging fridge.
Finally was able to break up ice with long flat head screwdriver and hammer.
Unplugged connector and was able to remove evaporator cover.
Cut wires near thermostat and removed
Stripped wire as needed and crimped new thermostat in place.
Used heat gun and lighter to melt heat shrink. This took a long time and required a lot more heat than expected.
Reconnected evaporator cover connection and reattached cover.
Reinstalled ice maker
Reinstalled shelves.
Put food back in
Turned circuit breaker back on.