19385 (1988) Kenmore Dishwasher - Instructions
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Rollers had broken on old rack
Received new rollers promptly as ordered. Removed the old ones by snapping them off and simply snapped the new ones on. Took less than 5 minutes and job was a complete success. Wife happy and I am safe for now
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joel from jena, LA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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detergent door was not opening during wash
I ordered door cover kit #4387043. It comes with new door cover (lid), new pin, spring, latch and snap. Two problems I encountered was 1)with the spring - there is a trick to replacing it. I had to look up how to put the spring on properly. Go to YouTube and Partselect "Dishwasher Repair - Replacing the Lid Spring (Whirlpool Part # 8066018) " will show you the trick. Was a cinch after I knew the trick. 2) you must take door apart to replace snap that goes with the latch, so you might want to replace the detergent door first and see if that solves your problem without changing the latch. It is workable, but I had to go on line and look for diagram to put back together. Just frustrating but for less than $20.00 solved the problem. Good luck.
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Greta from Benbrook, TX
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Difficulty Level:Really Easy
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Total Repair Time:More than 2 hours
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Tools:Pliers, Screw drivers
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Detergent dispenser didn't open consistently
My soap dispenser latch was coated in grit, the gasket was deteriorated, and the spring was barely strong enough to open the door, so the door didn't always latch closed or open when it should. I followed the video and everything went exactly as shown. Once the liner was removed, I discovered the back (including the latch mechanism) was covered in soap residue and other gunk. I hosed it off on the backyard and resumed the repair. The dispenser now latches easily and opens with a convincing SNAP. I wouldn't have known how to replace the latch without the video. Great website!
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Evan from Columbus, MS
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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I needed to replace the wheels on the dishwasher as one wheel was missing.
I used a screwdriver to snap off the old wheel carriers. When Ito attached the new pieces the tray wouldn't close. It was too wide. The person at Part Select was most helpful and patient but I still couldn't get them attached so the tray would fit. Then this week-end I visited my daughter and looked in her dishwasher, not the same brand but I could see how they attached, came home tonight and was able to figure it our easily. May I say a visual would have helped but your sales person was excellent.
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marianne from los angeles, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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lower rack wheels
took off the old wheels and put on the new.couldn't be easier.
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john from mastic, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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lower rack wheels broke off roller assembly
Old tandem rack for rollers popped off lower rack by applying a small amount of pressure. New tandem rack rollers look slightly different, but pop right in place. By replacing all four tandem rack rollers the lower rack glides smoothly in and out of the dishwasher. Entire replacement can be done without tools, by hand in less than fifteen minutes.
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MARVIN from NESBIT, MS
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Several of the wheels for the lower rack had fallen off.
I removed the rack and then pushed down on the old rollers to remove them from the rack. I then installed the new rollers in the same location.
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Leo from Idyllwild, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Upper spray arm broke off.
Had to clip the part onto the upper rack. It was a little tight at first, then all of a sudden it just snapped in. Voila, as good as new.
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Audrey M. from Attleboro, MA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Remove/Replace Upper Spray Arm
Tried using my hands to bend back the locking plastic connectors enough to get them onto the metal upper storage rack;was afraid of breaking the connectors so I used my utility tool needle nose pliers to give me leverage. This time I was successful. Believe me,it was frustrating for what seemed a long time. No,for me it was not easy.
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Sue from Bellevue, OH
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Difficulty Level:Very Difficult
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Total Repair Time:Less than 15 mins
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Tools:Pliers
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the rollers were completly broken off & I had to lift the bottom tray in/out of the dishwasher
popped off the old rollers + tracks; then snapped on the new ones; as my granddaughter would say "easy peasy lemon squeezy". Took hardly any time at all. :-)
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Susan from Del Mar, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Rollers were broken on original parts
Unsnapped the old rollers and snapped in the new ones. Worked great and easy. I was very pleased that the parts came so soon as well. Thank You, Ms. Cason
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Claudia from Alexandria, VA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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detergent dispencer door spring and pin worn
I installed the opener spring in the direction it was needed to open the door then installed the pin. I placed the door in the position it goes and took a pair of pliers and squeezed the pin into the pin slot. the spring has to be forced into a tension position. I did this by sliding the spring to one side and forcing it into position, the other side is done the same way. works great
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perry from cynthiana, KY
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Detergent door would not spring open-spring was broke
Put on new door, making sure the spring was set to flip the detergent door open in order for the detergent to properly do the dishes
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Jane from Sebring, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Wheels on Rack Needed to be Replaced
A VERY easy repair! I simply pried off the old wheel assemblies with a screw driver and popped on the new ones. I was a little concerned about the new ones fitting correctly as the dishwasher is over 25 years old, but after a week they still work fine. An easy fix to an annoying problem....wish I had ordered these ages ago! Bottom rack of my dishwasher now rolls in and out like new (instead of the the few remaining wheels constantly falling off!) Very happy I ordered these and delivery was quick.
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Mary from Tucson, AZ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Dishwasher wouldn't drain
Turn off the breaker to the dishwasher - there will be water very near the motor and other electrical components. I first scooped and towelled all the water out of the bottom of the dishwasher. The drain valve can be accessed from the bottom front of the dishwasher without pulling the unit out from under the counter. There were 4 screws to remove the 2 bottom metal panels. Next use pliers to loosen and slide back the hose clamp connected to the drain. Have a towel ready and pull the drain hose off the white check valve. The check valve can then be removed by unscrewing it - you may need to use pliers. Put the new one on and everything back together.
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Roy from Powell, OH
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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