11099 - Instructions

All Instructions for the 11099
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Although the motor was running, washer wouldn't agitate or spin.
20 of 24 people found this instruction helpful.
  • Thomas from Commack, NY
  • A Bit Difficult
  • 30 - 60 mins
  • Pliers, Screw drivers, Socket set, Wrench set
After disconnecting the electrical supply, first remove the two screws at either end of the control panel and fold it back away from the washer top. Then, unplug the electrical lid switch connection. Now, remove the two clips at either end on top to disconnect the housing from the washer back and chassis. The motor is sandwiched betwee n the water pump in the front and transmission at the rear. The Direct Drive Coupling connects the rear motor shaft to the transmisson. After you have taken the outter portion of the washer off, remove the two snap clips that hold the water pump in place and slide the pump off the front shaft. Best to also disconnect the upper hose connection so the pump can be moved out of the way. Caution though, remaining water in tub will drain out. Now remove the two screws that hold the clips in place which secure the motor to the transmission. Careful, as the old Direct Drive Coupling is probably destroyed, the clips are the only thing holding the motor in place and the motor needs to be supported so it won't drop to floor when the clips are removed. Be careful not to lose the four rubber grommets which sit between the motor and transmission bracket. After motor is on floor remove the old plastic slip-on direct drive coupling discs from both the motor and transmission shafts. The new replacement discs have steel centers which do not slide onto the shafts as easily as the old plastic ones did. I had to tap the center steel portion onto the shafts using a hammer and a deep wall socket the same width as the steel portion of the disc. Be careful! I'm sure that tapping the plastic portion of the disc to properly seat it on the shaft will break it away from the steel portion. In my case, It took me several attempts to completely seat the new discs. I had to do quite a bit of tapping to get the discs seated far enough onto the shafts so that the motor slipped easily against the transmission bracket grommets and the retainer clips snapped back into place easily. Reassembly is simply reversing the steps you took when taking the unit apart. Before putting the outter housing back in place, I checked to make sure everything was running smoothly by jumping out the electrical snap-in connection for the lid switch and running the machine in the spin cycle. Remember, if you don't jump out the lid switch and just try to test the unit in the aggitate cycle, the machine has to first fill with water.
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Heat Would Not Come On
20 of 24 people found this instruction helpful.
  • Lynn from Novi, MI
  • Really Easy
  • Less than 15 mins
  • Nutdriver
After replacing all the other fuses and sensors I finally replaced the Radiant Flame Sensor and it is working perfectly.

After replacing the other parts and the heat still not coming on I read somewhere that the Radiant Flame Sensor is a normal closed circuit and when I checked with a meter it was open. I would have saved a lo t of time and money if I had read that earlier.
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Washer would fill up, wash, then stop
22 of 31 people found this instruction helpful.
  • Glen from Plano, TX
  • A Bit Difficult
  • 30 - 60 mins
  • Screw drivers
I deduced the lid switch was the problem.

I removed the two screws holding the control panel on. Pulled the control panel back.
Disconnected the ground wire of the lid switch.
removed the two top clamps that hold the panel to the top of the machine.
Pulled back the casing (outside of the washer) and placed it on it's side on the floor. Here I could reach the switch. Removed old, installed new and reversed the process.

The part that gave me the biggest problem was setting the casing back on to the frame. You have to slide the front part in at the bottome, then lean back the rest of it.
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dryer worked but no heat
18 of 20 people found this instruction helpful.
  • Tracie from Culver City, CA
  • A Bit Difficult
  • 15 - 30 mins
Initially we thought the problem was the igniter, so we ordered an igniter kit. Installed it but was unsuccessful. We then went on the websight and read further, about 50% of dryers with no heat but working had a problem with the thermal fuse.So we ordered the thermal fuse installed it, which was very easy, and success. Once the problem was diagnosed properly it was fast and easy. Recommend looking at the statistics for specific problem.
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Washer stops on 1st spin/drain cycle
20 of 26 people found this instruction helpful.
  • Michael from Coeur d'Alene, ID
  • A Bit Difficult
  • 30 - 60 mins
  • Nutdriver, Screw drivers
Unscrew timer/main control knob, then remove 2 spacers behind the knob. Remove 2 main control panel screws at each front lower corner. Rock panel back (pull slightly forward before rocking back to release plastic notches) to expose wire harness and timer. Remove 2 screws holding timer and disconnect timer electrical connector. Put new tim er on with screws and attach connector correctly. Rock panel forward into place and reattach panel screws, spacers and knob. Note: Make sure lid switch is working properly before assuming the timer is bad. My switch is also intermittent and needed a shim on lid male plastic piece to engage the switch plate.
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Temperature setting not working
19 of 23 people found this instruction helpful.
  • Robert from Buffalo, NY
  • Easy
  • 30 - 60 mins
  • Nutdriver, Screw drivers
Took off back cover, thermostat was easily identified because of photos I've seen on website. Took 2 connectors off, removed 2 screws and removed old thermostat. That was pretty much it!

NOTE: Replacement thermostat 694674 has an adjustable temperature range setting that MUST be manually set prior to installing! You need to use the enclosed chart to find your original part# and make sure the setting is matched. My original part# 341146 had a "D" setting so I had to change but very easy to do.
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Drum was binding because of worn bearing supporting front of dryer drum
23 of 35 people found this instruction helpful.
  • Leslie from Townsend, GA
  • Easy
  • 1- 2 hours
  • Nutdriver, Pliers, Screw drivers
First I unplugged the dryer for safety, then I removed the top of the dryer, then removed the 2 hex head screws holding the font door panel onto the dryer. Then I disconnected the door safety switch. the rest was cake. I removed the old bearing and cut the new bearing and seal to the exact size of the old one. I used contact cement to gl ue the new bearing and seal into place. Reassembly was a breeze. End of job. Success!!!
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Agitator was barely agitating. Making a clicking noise.
17 of 18 people found this instruction helpful.
  • Charmaine from Slidell, LA
  • Easy
  • 15 - 30 mins
  • Socket set
Removed agitator cap. Removed bolt inside with socket wrench. Located plastic cogs Pulled out old cogs and slid in new cogs and put back together and works great. Easy to take apart and put back together. Very cheap repair. Cogs less that $4.00 plus shipping. Shipped next working day.
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Dryer drum was not turning when started.
17 of 18 people found this instruction helpful.
  • Dennis from AUSTIN, TX
  • Easy
  • 30 - 60 mins
  • Pliers, Screw drivers, Socket set
I moved the dryer to a location where I could get to both the front and back sides. I opened the back by first removing the top cover and then the back. It requires either a Phillips head screwdriver or a quarter inch socket. In addition, it requires removing the four power wires which connect to the computer. If you are unfamiliar with t he wiring layout, take a photo with your cell phone which you can then refer to when re-assembling. Once the back was removed, I saw that the belt was still intact, but the pulley which provides tension to the belt was frozen. Take a photo of the belt route between the motor and the pulley. Try to get the spring position in the photo. Remove the belt from the pulley by reducing the tension and then sliding the belt out (this assumes the belt is not broken). The pulley arm is held in place by a single bolt which can be removed by a socket set. Remove the arm with the pulley attached. Examine the pulley to figure out why it is frozen. In my case, the pulley had been frozen for some time and the belt had actually chewed through the pulley and was sliding (polishing) on the pulley axle? I used a pair of pliers to loosen the destroyed pulley by rotating it back and forth over the axle while gripping the arm the axle is attached to. As it loosened up I worked it off the axle. I used a cloth to clean the axle of grime from the belt, pulley, and dryer lint. The new pulley comes with a washer and triangular plastic "fastener". First you put on the washer, then the pulley and then you secure it on the axle by sliding the triangular fastener over the axle so it sits in a small grove near the end of the axle. Then put the pulley arm back by replacing the bolt. Make sure you do not overtighten the arm since it is intended to rotate about the bolt. If the dryer belt breaks, the spring will pull the arm down and throw a cutoff switch. Its operation should be obvious. Once the arm is back in place, refer to your photo and replace the spring (this can be tricky and frustrating, particularly if you don't use something like needle nose pliers). Once the spring is in place, depress it and re-install the dryer belt. Refer to the photo you took earlier if you've forgotten how the belt was routed. Then re-install the dryer's back panel, re-attach the electric wires (again refer to the photo you took earlier), and re-attach the top cover. You might want to test your handiwork at this point before you reconnect the dryer vent
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Agitator did not rotate properly
18 of 21 people found this instruction helpful.
  • Tenel from The Woodlands, TX
  • Easy
  • 30 - 60 mins
  • Pliers, Socket set
1. Removed the softener dispenser
2. Removed the cap covering the clutch dogs and the bolt holding it all in place.
3. Removed the bolt holding the two agitator pieces and the clutch dogs together.
4. Removed the two agitator parts.
5. Replaced the clutch dogs.
6. Reassembled and put the bolt back in place.< br />7. Replaced the gasket on the cover that goes over the clutch and bolt.
8. Replaced the softener dispenser

Very easy!
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The Dryer would not start
17 of 18 people found this instruction helpful.
  • Dennis from Redondo Beach, CA
  • Really Easy
  • Less than 15 mins
  • Screw drivers
First and most important was to unplug the unit.
I removed the 2 screws that hold the lint screen shoot to the top cover and then simply popped the top of the machine open using 2 screw drivers and
gently prying it up. I raised the top cover about 8 inches and supported it with a block of wood.
I opened the front loading do or and removed the 2 screws that hold the door actuator switch while holding the switch on the inside so that nothing would fall down into no mans land. Once the switch was loose I pulled it into view and could see that the actuator spring was broken. I used the search at the Part Select Web site and found the placement part very easy. I was amazed that the part was shipped and delivered to my house the very next day. The actuator spring simply snaps into place and I assembled it in the reverse order of removal, I removed the block of wood and snapped the top back into location and reinstalled the 2 screws for the lint screen shoot . I plugged the dryer in and it work perfect. I can't say enough about how well the experiance with Parts Select went, I will recommend them to others.
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idler pully sqwieling
19 of 24 people found this instruction helpful.
  • Jerry Duty from Fort Walton Beach, FL
  • Really Easy
  • Less than 15 mins
  • Screw drivers
once the back is off remove belt from tentioner and remove v clip. smooth shaft with wd-40 and scotch brite , then install new idler replace v clip
and your done !!!
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Top Half of Agitator would not function without appying sideways pressure
18 of 21 people found this instruction helpful.
  • Donald from Fredericksburg, VA
  • Really Easy
  • 15 - 30 mins
  • Socket set
Heard about the website... 1 minute to find it, 10 minutes to order new cogs... 3 day wait for new parts... Rec'd Fedex, 15 minutes total to pull the agitator cover (bleach dispenser) then the bung cover with o-ring (just lift out) expose bolt, unskrew and remove top portion of agitator or entire agitator if it's easier. Seperate, remo ve black cog holder (slides up the spindle) and replace cogs one at a time just like the old ones. Reassemble in reverse and you are back in business. Saved the $75 deductible on my home appliance warrenty. You guys are the best... cheers...
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The washer did not spin fast enough during the rinse cycle to adequately dry the load of clothes
17 of 19 people found this instruction helpful.
  • Richard from EL SEGUNDO, CA
  • A Bit Difficult
  • More than 2 hours
  • Socket set
I repaired my Kenmore washing machine replacing the clutch, Motor coupling and cogs. All of the parts came quickly and with good instructions. Best of all there were links to youtube repair walkthroughs. With out these step by step instructions this project would have taken much longer. Now the washer is like new! WATCH THE YOUTUBE PAUSE DO THE STEP AND REPEAT
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parts took more than two months to get here.
17 of 19 people found this instruction helpful.
  • rodney from Mad River, CA
  • Very Difficult
  • More than 2 hours
I'm still waiting on my idler pulley. It arrived at Fed EX depot in Tracy CA on December 14th and has still not been shipped. So it is pretty fucking hard for me to install it! Maybe if you had customer service that would answer their phones or reply to my Emails would be helpful
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All Instructions for the 11099
121 - 135 of 2818