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11092972101 Kenmore Washer Dryer Combo - Instructions

All Instructions for the 11092972101
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Would not spin
Remove the nut from the top of the motor shift inside of wsher. then remove the wire harness plug. Take out three bolts side the shaft and motor out. Replace clutch and install in reverse order.
Parts Used:
Clutch Assembly
  • floyd from Slidell, LA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
23 of 39 people found this instruction helpful.
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Leaking drain hose
First I removed hose from drain, next I loosened the clamp at the drain hose connection at the washer. Removed hose. Have rags/towels as there is some residual water that will spill out of the washer. Reinstall in reverse.
Parts Used:
Drain Hose with Clamp
  • Steve from Cypress, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
16 of 19 people found this instruction helpful.
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Dryer drum was not turning when started.
I moved the dryer to a location where I could get to both the front and back sides. I opened the back by first removing the top cover and then the back. It requires either a Phillips head screwdriver or a quarter inch socket. In addition, it requires removing the four power wires which connect to the computer. If you are unfamiliar with the wiring layout, take a photo with your cell phone which you can then refer to when re-assembling. Once the back was removed, I saw that the belt was still intact, but the pulley which provides tension to the belt was frozen. Take a photo of the belt route between the motor and the pulley. Try to get the spring position in the photo. Remove the belt from the pulley by reducing the tension and then sliding the belt out (this assumes the belt is not broken). The pulley arm is held in place by a single bolt which can be removed by a socket set. Remove the arm with the pulley attached. Examine the pulley to figure out why it is frozen. In my case, the pulley had been frozen for some time and the belt had actually chewed through the pulley and was sliding (polishing) on the pulley axle? I used a pair of pliers to loosen the destroyed pulley by rotating it back and forth over the axle while gripping the arm the axle is attached to. As it loosened up I worked it off the axle. I used a cloth to clean the axle of grime from the belt, pulley, and dryer lint. The new pulley comes with a washer and triangular plastic "fastener". First you put on the washer, then the pulley and then you secure it on the axle by sliding the triangular fastener over the axle so it sits in a small grove near the end of the axle. Then put the pulley arm back by replacing the bolt. Make sure you do not overtighten the arm since it is intended to rotate about the bolt. If the dryer belt breaks, the spring will pull the arm down and throw a cutoff switch. Its operation should be obvious. Once the arm is back in place, refer to your photo and replace the spring (this can be tricky and frustrating, particularly if you don't use something like needle nose pliers). Once the spring is in place, depress it and re-install the dryer belt. Refer to the photo you took earlier if you've forgotten how the belt was routed. Then re-install the dryer's back panel, re-attach the electric wires (again refer to the photo you took earlier), and re-attach the top cover. You might want to test your handiwork at this point before you reconnect the dryer vent
Parts Used:
Multi Rib Belt Idler Pulley
  • Dennis from AUSTIN, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
15 of 16 people found this instruction helpful.
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Door catch on dryer door broke
PartSelect sent me three different door catches with instructions for choosing the correct one. I did choose and simply inserted it into the slot and voile! All finished and it works great now! PartSelect had the part delivered the day after my order was placed. I would suggest doing business with them to anyone asking who they might contact for a part. I especially appreciated the ease of identifying and ordering from them. I was able to do all of this on-line via their website.
Parts Used:
Door Catch Kit
  • Lynne from Jamestown, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
14 of 14 people found this instruction helpful.
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Dryer would not turn
My dryer starter squeaking in December 09 and the repairman told me that it would cost between $200-$500. I did not let him fix it as this machine is only 3 years old. When the part finally broke in April 10, I was ready to junk this and just buy a used dryer. My husband went on line and quickly figured out the part he would need to do the repairs. It cost under $20.00. Now my dryer is fixed and running and there are no squeaks. Thank you
Parts Used:
Idler Pulley
  • Kim K from Hurst, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
15 of 18 people found this instruction helpful.
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Washmachine wouldn't spindry
I removed three bolts from the transmission and two clips that hold the motor to the drive gear. I replaced the brake cam that had cracked and the lining. Now it works great ! Ordered part on Friday before two and it came Saturday at four.
Parts Used:
Clutch Lining Kit
  • Chuck from South Holland, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
14 of 16 people found this instruction helpful.
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Loud sreeching and vibration
I just followed the videos I received with the order and everything went really well. This dryer was a little different than the video, but the process was the same. The HE3 does require 4 drum rollers and I had only ordered 2. However, there was only one bad roller, so I installed both on the back of the drum. The two front rollers are pretty easy to get to if they go bad. The idler pulley was completely worn out with an 1/8 inch groove worn off to one side. PartSelect made this an easy project!
Parts Used:
Roller Support Tri-Ring Dryer Drum Support Roller Thrust Washer Multi Rib Belt Idler Pulley
  • Robert from TUTTLE, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
13 of 14 people found this instruction helpful.
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Moisture sensors need replacement
Inside the dryer tub, remove the filter housing by removing two phillips head screws. Unplug the sensor wires, note when replacing wires, black wire goes on upper sensor.
Separate filter grill from housing. Using the pliers, compress the tabs on the sensor plugs and push it thru the grill. The small blade screwdriver may come in handy here to pry up on sensor to assist in pulling the plug end through the grill. Replace the sensors by hooking short end into grill and pushing the long end through the grill. When replacing the housing to the dryer, the most difficult thing is getting the screwdriver onto the recessed screws. Be sure to put the tab on top of the housing under the dryer frame when rotating the assembly into place.
Parts Used:
Moisture Sensor
  • Jack from JONESBORO, AR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
14 of 17 people found this instruction helpful.
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would not spin properly even with new coupling
Removed capscrew in end of agitator shaft took cover off machine-[ unscrewed two screws holding down control panel, hinged back, pryed retaining clips out, rocked back machine cover.]
Removed motor mounting clips and pump hoses, swinging motor and pump out of the way. Removed 3 capscrews holding transmission, pulled transmission towards me removing agitator shaft, disassembled clutch assembly - removing one cirlip then another, installed new clucth parts in same order
Parts Used:
Clutch Assembly
  • david from o, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
16 of 24 people found this instruction helpful.
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Agitator moves freely in both directions
First I removed the softener bin by pulling it up and off, then I removed the plastic seal by pulling it up and out, then I removed the 1/2 inch bolt with a ratchet and extension, then I removed the upper and lower agitator assembly from the machine and seperated the two by putting my feet on the lower agitator to hold it to the floor and pulling the upper agitator fast and firmly.
Sitting on top of the lower agitator I found the dog ear assembly. I pulled the dog ear assembly off and removed the yellow cap and existing dog ears.
Assembly was reverse.
Parts Used:
Agitator Directional Cogs
  • James from NAPERVILLE, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Wrench set
14 of 18 people found this instruction helpful.
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Wash machine, wouldn't spin dry the close. The pump still worked to drain the water.
Unplug power from wall.
Disconnected water lines
Tip Unit on it's side. (Recommend turning so motor is to the top side)
Disconnect Electrical connector and Hoses from the pump and motor.
Disconnect metal straps used to retain the motor to the transmission. (screwdriver to pry)
Remove old coupling pieces from transmission/motor(used a long screw driver, rock back and forth)
used air compressor to clean up electric motor
replace new coupling on motor and transmisison (may need hammer to tap into place)
set rubber bushing on transmission side (transmission shaft should be facing up at this point)
replace electric motor into place, making sure to line up bushing and motor mounts.
replace metal strap connectors between transmission / motor (this can be tricky, as the one in the back is hard to get at.)
replace electrical connectors and hoses
connect washing machine power and water and test
Parts Used:
Direct Drive Motor Coupling
  • Matthew from Albany, MN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
17 of 27 people found this instruction helpful.
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Washer worked fine but wouldn't spin. Hot smell. I could turn tub by hand to help it get started and it would spin okay. Silver clutch cover was very hot to touch.
I pulled back off machine. A real pain. Not something you have to do although once the back is off, the whole cabinet just lifts off. Idealy: Remove agitator and reatiner clip, lay washer on it's side or face, Remove electrical connector form motor, remove two hoses from pump, (motor can be remove easily from transmission if desired. It's lighter), remove three 1/2" bolts, lift transmission w/clutch assembly out. Pay attention to orientation of flat washer and clip (remove). The cluch band is indside the silver cover. Pich together with pliers to relieve tension and lift out. There are three while pads that wear away and glaze over when they get too hot from slipping. Reassemble. Ths is from memory so I hope I didn't forget anything. Time to do it this way would probably only be 45 minutes.
Parts Used:
Clutch Lining Kit
  • Kevin from Disputanta, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
15 of 22 people found this instruction helpful.
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Leaking water on floor under front center.
Disconnet the washer from supply lines. pull washer out, tip on side. Remove water hoses from pump, have to squeeze hose clamps with pliers and slide them down the hose. Then remove the hoses from the pump. Then locate spring retainers that hold pump to drive motor, place flat blade screw driver under each clip and pry clip loose, then remove pump.
Install new pump on shaft, making sure that alignment dowels line up with holes on pump. Hold pump in place and using finger push retainer clips over lip of pump, install hoses on pump, install hose clamps. Hook washer up to supply lines, drain lines, plug in and you'r done.
Parts Used:
Direct Drive Water Pump
  • Christopher from Leadville, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
13 of 16 people found this instruction helpful.
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Door latch (female part) was broken.
I used a screwdriver to remove the old part and pushed the new part in with my fingers, it was very easy. If I could do it, anyone can. I was a lot cheaper then having a repair man come to house. I am very glad I found your site online, I will definitely be using your company again.
Parts Used:
Door Catch Kit
  • JEANMARIE from BELLEROSE, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
11 of 11 people found this instruction helpful.
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Will Not Spin
This is a relatively new washer and failed early. My previous whirlpool washer lasted 20 years without any repairs. 1. First inquired about the spin problem in partselect. Machine will not sping unless manualy forced then it will take off but weak. 2. Partselect suggested a clutch problem. Ordered the part that came fast. When I tried removing the shaft hub with a hammer and chisel it will not get loose so I opted ordering the special wrench to loosen the tub hub. 3. I put the machine on its back and loosened the pump retaining clips. Do not remove the hoses from the pump. Move the pump away from the motor shaft. Remove the motor electrical connector and set aside. 4. Remove the three bolts holding the gearbox-motor assemply and pull it out of the tub. 5. Put the assembly on a towelwith shaft up and remove the separator washer from the old clutch that is sitting on the gearbox. Then remove the c-retaining clip from the shaft. 6. Pry out the wire retaining clip from the clutch and pull the old clutch out of the shaft. 7. The clutch kit I ordered came with a plastic brake to clutch cam so I replaced it too, just remove the retainig clip from the brake that is at the bottom of the tub and replaced the part. 8. Installed the new clutch and the retaining clips in reverse order. Replace all parts that came with the kit. The new clutch spring was already in place. 9. Put the assembly back into the tub and re-install all the other items in the same order. It spins good now! 10. While replacing parts, methodically clean all the lint from the motor and from under the machine. The gearbox showed signs of leaking oil so its a question of cost. I left it there until it fails then I'll buy a new machine.
Parts Used:
Clutch Assembly
  • Daniel from Temple, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
12 of 15 people found this instruction helpful.
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All Instructions for the 11092972101
61 - 75 of 1140