110928 Kenmore - Instructions

Diagnosing the problem was the toughest part. I originally called a repair man - described to him the problem and he said it was most likely the transmission (gearbox)... of course that is one of the most expensive parts! I asked him if it was maybe the clutch... he said there was no clutch.. only a brake... I knew he was wrong after rese ... Read more arching. The fact that the washer would agitate fine and spin very light loads but not spin anything heavy told me it was NOT the gearbox.. or the brake.. it was the clutch.. it had to be... so I called the repair man and canceled the appointment I had made then ordered the clutch assembly. Showed up very quickly. Now to the repair. I realized that I did not have to take apart the cabinet section of the washer.. I only needed access to the bottom. My washer - a 5 year old Whirlpool Gold Ultimate Care II had just a piece of foam blocking off the bottom of the washer... Easy access... I disconnected the hot and cold water and the drain tube. I removed the hot and cold water tubes from the back of the washer also so they would not get crushed when I laid the machine on its back. I unplugged the washer also. The drain tube I left connected to the washer.. I was afaid of it getting crushed while on its back, so I bunched up a large towel put it on the floor and tilted the washer slowly back onto it... the towel was enough of a spacer to keep the drain hose from getting crushed. I used a couple pieces of Duct Tape to hold the lid shut while on its back. I then removed the foam insert on the bottom. Then I unplugged the wiring harness. and a single wire that had a spade connector in the same area. I then removed the clips from the plastic water pump and slid it off the motor (I used Duct Tape again to suspend the water pump up and out of my way while I proceeded) I did NOT have to remove the motor from the gearbox. I used a socket wrench and unbolted the 3 gearbox bolts. I was able to take the whole unit, gearbox and motor out in one piece.. it slid right out (you will have to unscrew the the bolt in the top of the agitator/dispenser shaft - then the gearbox unit with the shaft will slide right out, I did this before I put the washer on it's back) Once it was slid out, I removed the clutch then reinstalled the same way I took it off. The only hard part was the circular wire retainer install for the clutch. It CAN all be done .. I ended up using 2 screwdrivers to put the new retaining ring into the new clutch assembly.. One screwdriver would hold down part of the retaining ring and the other I used to continue pushing the ring into place.. don't give up! You will get it in.. even with normal tools (This was the hardest part of the whole install) It took me 5 minutes with some force and fiddling. I also swapped in the new plastic piece that came with the clutch assembly... you will see where it goes... the old plastic piece looked fine, but I changed it out anyways - it hooks the clutch to the brake system it looks like. After the new clutch assembly was installed I just put it all back together the way I took it apart. One thing I will add was I was not sure if the clutch had to be lined up when I slid the shaft back into the washer.. It does not have to be.. It will align itself automatically. You know when you hear that click/pop when the washer is about to spin?.. well that is that plastic piece engaging with the clutch... there was a piece or two that fell off the shaft when I had removed it.. While sliding the shaft back into the washer I had to just put the pieces back on the shaft before I put the bolt back into the top of the agitator/shaft...

Summary:
Get the washer on its back - unplugged!
remove wire(s) Harness from motor
remove water pump
unbolt 3 bolts holding the gearbox
slide gearbox and motor out as one piece ( a bit heavy)
remove and replace clutch assembly (pay attention to how things are removed)

Done! put it all back together... hope that helps. It worked perfect for me.. and m

1) Removed six smaller Phillips head screws from around the inside of the dryer door. This allowed the black plastic front piece of the dryer door to come off.

2) Unscrewed the two screws holding the damaged door handle and removed the old door handle.

3) Screwed new door handle on to the black plastic front piece o ... Read more f the dryer door

4) Replaced black plastic front piece on the dryer door and screwed the original six screws back in.

Very easy -
1. Removed hoses from the pump
2. Removed Wiring harness from the motor
3. Unscrewed saftey screws from both clamps which hold the motor against the motor bracket.
4. Using a screw driver I easily removed/pryed the clamps from the motor.
5. I then removed the broken plastic coupler from the motor sha ... Read more ft and installed the new one coupler.
6. I did the same thing on the clutch side.
7. I set the Rubber coupler in clutch side.
8. Put motor back on until couplers joined together.
9. Placed Brackets back on Motor (patience here).
10. screwed back saftey screws on clamps.
11. connected hoses back.

Thats it... 45 minutes at most .. Save me from having to buy a new easher. I was convinced I was going to have too until I peeked underneatch the washer and saw the rubber coupler on the ground...

There was no problem with lint build-up within the dryer & the exhaust vent. I removed the gas cycling thermostat & thermal fuse from system & dryer still was not operating correctly. The radiant sensor & hi-limit thermostat both seemed to be operating correctly. That left either of the two coils as the culprits. I replaced both coils ... Read more & the problem was corrected.

ordered new lint screen, removed old screen, inserted new screen.

I can't believe I waited so long to find this part and do this. I got the package very fast, opened it, took the piece to my dryer and popped it into place with my fingers. It worked perfectly! this took all of two minutes and saved me from having to hold the dryer door closed with a stick. Thank you, thank you!!!

Timer wasn't working on the regular cycle so I replace it with a new one from partselect. It still wasn't working so I ordered and replace the cycling thermostat, the thermal fuse I also cleaned the vent and dryer it still didn't work so I read the diagram for the electrical and found that a coil for the gas valve is line with timer. I or ... Read more dered the coils for the valves, replaced both valves and tested the dryer and it work just like when I first bought the appliance.

Took some online research to figure out how to get the cabinet off. Once inside I fitted the wear pads which were a breeze to remove using a knife blade to pry them up and removing them using the screwdriver. The springs were replaced one by one using strong fingers. The machine went through the spin cycle without any rocking or self-des ... Read more truct noises.

To replace gearcase seals, first disconnect the power cord. Turn off water supply and remove water inlet hoses at washer (safety first). You may want to have a bucket available to catch water that will drain out of the hot/cold and drain hoses. Next, remove top agitator cap, seal and (7/16”) bolt (see diagrams on PartSelect). This will al ... Read more low the top agitator and cogs to be removed. Grab the bottom agitator and rock it back and forth until it can be removed.
Suggestion: now is a good time to remove and clean the old soap and junk from drain holes in the top agitator and any junk that may be under the lower agitator.
Lay the washer on its right side. You will now have access to the motor, pump, hoses clutch and gearcase. Place a couple of 2X4X(5?) blocks under the tub to support it. Remove the electrical connector from the motor (this is clipped into place) and the two wires that go to the capacitor on the motor.(TIP: don’t put your finger across these terminals, SHOCK HAZARD) Remove the hose clamps and hoses, the two screws (5/16”) on each strap that holds the motor in place, you may have to use a screw driver to pop the straps off the motor. Remove the motor and pump by pushing the tub to the left and move the motor and pump to the right to clear the coupling. If you have not replaced the drive coupling, now would be a good time to order and replace. With the motor out of the way, remove the three (½”) bolts holding the gearcase to the chassis and pull to remove gearcase and shaft. If you are only replacing the drive shaft seal, you do not need to open the gearcase case. Stand the gearcase so the input shaft is facing up, or what fluid is left in the gearcase will come out. One question I see a lot is how do you remove the seal. One, buy a real expensive tool that you will only use once, or take a screwdriver with about a ¼” blade, stick it between the shaft and the seal, gently leverage the seal out while going around the shaft. After the seal is removed, oil can be added thru the seal hole. Understand that different oils are designed for different applications. That said, I used 90 weight gear oil from the local auto parts store, you can add it thru the seal hole. To install the seal, lightly tape it into the seal cavity, then use a socket that is close to the diameter of the seal and gently drive it in.
If you have to replace the top case seal, it will require you to take the gearcase apart. The advantage of this is, if you have an older washer, you can clean out the contaminated oil and sludge and check for wear on the parts, and replace as needed from PartSelect. Here’s a suggestion: if you have a digital camera, take pictures, this will really help when you put things back together.
Now look at the diagram that is provide by PartSelect, remove the clutch, remove the bolts on the top cover, try to keep it level or you may have a mess on your hands. Lift the cover up over the shaft. I found the top case seal very stubborn to remove. Using a small screwdriver, get between the case and the seal and gently pry it out. Replace the seal, again, by using a socket and gently taping into place. There is also a seal at the top of the drive gear that you may want to replace to keep the oil from going up into the clutch. Now its time to clean all of the years of gunk out of the case and gears. When you are ready, fill the bottom half of the gearcase with oil, about half a quart. To seal the case, I used a ultra blue silicone gasket sealer in a tube from my local auto parts store or sealant can be purchased from PartSelect. I used it on the top half of the gearcase case. Slide the top case over the shaft and evenly tighten the bolts. Reinstall the clutch to the gearcase shaft and install into the washer. I found that the motor bearings needed to be lubed, so I used white lithium grease in an aerosol can. Reinstall motor and don’t forget to put the electrical plug back into the motor and the wires that go to the capacitor and pump h

Determining the problem was the hardest part. With multiple parts (coils,thermostats...)possibly causing similar symptoms, I narrowed it down to the two coil valves.
Un plug the dryer. Remove two screws at the base of the front panel. Turn the front panel 180 degrees to avoid disconnecting the door switch. Gas valve with coils on top ... Read more are on the right in front. Remove two screws in bracket holding coils, disconnect the wires, replace with new coils and reconnect wires. One coil has 2 terminals the other has 3 no chance of crossing the wires. I used an offset/right angle screw driver for one of the bracket screws due to close proximity to the drum. A stubby phillips head will work. You can check the burner operation with the front panel off as long as the door switch is still attached. Swing the front panel around and lift back into place securing with the two screws. Dryer works fine now.

Pried off the agitator cap. Removed the bolt. Removed the agitator. In the process of separating the agitator from the base, a plastic tab broke off which concerned me. BUT, in the directions with the part it explains that the 2 tabs are for factory assembly and to break both of them off. Broke off the second tab and reassembled. My ... Read more 18 year old Kenmore is back in action.

Turned off water supply, disconnected hoses so I could lay on its back.( drain hose also ) have something to catch all the water in. There will be some residual water so have something to wipe it up. Removed agitater, then I removed the spanner nut with hammer and punch. layed it on its back, removed the three mounting bolts that hold the ... Read more gearcase to the tub support. Removed wire harness and ground wire , pulled gearcase and shaft out . Removed spin tube thrust washer, removed support ring from groove in shaft , removed retaining ring , slid clutch off shaft ,installed new clutch. Take care to watch how parts are removed so that they are installed in proper orientation. Since I had it this far apart I decided I should replace the coupling. I removed the two motor retainers , seperated coupling , pulled both halves off shafts , installed new halves , they go on a lttle tight , newer couplings have metal inserts , aligned coupling halves , inserted together , put motor retainers back on , tightened small screws,done.

The issue was the idler pulley. First I began opening up the front panel based on a youtube video but soon realized the model was slightly different and required a lot more items to remove. I saw the pulley in the back with nothing in the way so I put the front panel crap back on and removed the rear panel. There it was, very simple to re ... Read more move and replace. I'm not looking forward to drum rollers though. Hopefully they're aren't as difficult as they appear.

I removed the two spring clips that hold the pump and two wire spring clips that hold the hoses. Then I had to pry the pump off the shaft (it was frozen with rust). Then I cleaned the shaft with sandpaper and installed the new pump (which, by the way, came the next day, thank you very much) which made my wife very happy, and I thank you ... Read more for that , too.

This repair was a cinch. Pliers to pull out the metal piece and a screwdriver to pry out the 'catch' part in the door. Both replacement pieces went right in. I cannot believe how easy and CHEAP this fix was, and I'm so glad I found this site!! I figured I would have to call a repairman and pay big bucks, so I put it off, but the door ... Read more was getting worse--slamming it so hard to keep it shut. Again, thanks for this great site.