11069133412 Kenmore Dryer - Instructions

First, let me say the t videos are excellent. Check them out if you haven't already.

I came across the video on diagnosing the causes of odd dryer noises. After watching that, I decided that the issue was probably a drum roller.

I took a chance and ordered the maintenance kit to avoid having to take the dryer part to confirm the diagnosis and then put it back together again while waiting for the parts to arrive (BTW - the parts arrived within two days of my ordering them) .

Even if you know your issue is only the roller, I recommend getting the entire kit. It takes no extra time to replace the drive belt and the idler pulley while you have to dryer apart and I consider it good preventative maintenance.

Definitely watch the how-to video PartSelect provides on how to perform the repair using the maintenance kit. It's very clear and very helpful. I'm not sure I could have figured out how the belt fit through the idler pulley without it.

As video shows, the repair is pretty straightforward. As others have noted, you'll likely find a couple of dollars in change and a goodly layer of lint in the bottom of the cabinet. Have your shop back handy.

It seems kind of silly, but I found the hardest part of the whole repair was getting the front panel to slide onto the two bottom clips that support it.

One thing to watch out for are two small metal clips surrounding the screw holes at the top of the front panel. The nut screws that hold the panel in place screw into these, not the panel itself. After I struggled to get the panel in place I realized that in the process I had knocked the clips off and so had to remove the front panel again in order to retrieve the clips from the bottom of the cabinet. Minor frustration. And with all the practice I had the first time around, the panel went on much more easily the second time :-)

It was very gratifying to plug the dryer in, turn it on and have it run perfectly. Better yet, it impressed my wife.

Disconnect power supply, remove power cord from dryer, remove dryer vent tube from dryer, remove 2 Philips screws from power connection on dryer, remove nuts from back of dryer, remove back of dryer. Locate idler pulley at bottom of unit at the rear of the motor, pull pulley back to loosen belt and remove from pulley, remove pulley retainer clip, remove pulley and rear washer from shaft and inspect shaft for wear or rust. replace washer and pulley (no specific direction to replace them, washer first then pulley). Reverse above procedure to reassemble. This is for a front load dryer, a top load dryer is different.

On this model do not try to remove the back. You must remove the bottom front panel and the lint screen unit. You can then loosen the heat coil assembly and rotate it to get to the high-limit thermostat and the thermal unit. I replaced both because I bought the kit. It actually took me longer to clean out lint than it did to replace the parts. A simple remove of the parts with a 1/4 inch nut driver did the trick. Now my dryer works fine.

Replaced power cord, terminal block, and all melted wiring. Checked the thermal fuse for zero resistance.

had to take front off of Dryer then was able to replace drum roller

Checked this site for most likely needed parts and ordered. Located full repair manual inside unit after removing lid. Followed instructions in manual to take apart and remove the drum; took pictures at each removal step and used pill organizer to keep screws in correct order and quantity. The metal cylinder in the center of the idler pulley had ground away so the idler pulley with bracket was replaced. (There was a lot of metal dust that had to be cleaned.) One of the rollers did not turn smoothly so that was also replaced. After putting drum back in, reversed the steps to reassemble and referred to photos to make sure did in correct order and did not forget anything.

Remove top, front and drum. Top is removed by sliding a putty knife under the front corners and pushing the tabs back. Front is held with screws. Disconnect two electrical connectors. Rollers are easily accessible and changed.

Doing my home work, I was told if I was "handy with my hands" I could do the work. Start to finish required 3+ hours. The instructions were not specific to my unit therefore, I had to "guess". My first surprise was encountered on step 2 - removing the top. My top was attached to the "brains" of the drier and therefore could not be removed. I actually had to disconnect the brains to remove the top. My second surprise was that I had to remove just about everything before I could get to the vent, which by the way, was simple. I finally accomplished the task, but....

Disconnected Power cord, removed vent pipe, removed back panel, had to slide top cover off to remove additional screw holding back on. Went down to where the Idler Pulley was, removed old piece by depressing on the spring loaded actuator and slid it off the belt and all. Replaced same as removal.

Used the maintenance kit....followed the movie tutorial. I also used an empty gallon plastic container to support the front of the drum while stretching the belt over the motor pulley. For the rear drum rollers, before sliding them on the shaft, I put a light grease film on the shaft. After the repair, the dryer runs quieter.

Watched Video - very helpful in repair Maytag Dryer working like new now Thanks for your guidance in my repair

I removed the bottom access panel, with 2 hands i reached in behind the blower, i released the belt, i used a screwdriver to pop the retainer from the pully spindle, i removed and replaced the pully, i snapped the retainer back on and replaced the belt. I made sure the belt was on track and all was good. I put the bottom panel back on, it took all of 5 minutes. The hardest part was the retainer clip faces the rear of the dryer so you have to feel it. Also , the space is tight, use a smaller flathead screwdriver to get behind the clip, it will pop right off.

YOU NEVER SENT ME THE PARTS!!!
I had to drive to a parts store to find them. On January 17, 2024, I tried to call you when the parts did not arrive and your recording said there were no reps available and you hung up. WE CANNOT GET HELP TO CANCEL THIS ORDER. We have been going in circles with PartSelect and shipping. SO, how do I get my refund of the $107.26 for the parts that I never received!!

Take pictures along the way.
1. Remove lower front panel using screwdriver to lift up on tabs on top of panel.
2. remove door
3. unplug moisture sensor plugs
4. remove lint trap
5. on back of dryer, remove screws holding upper lid
6. slid up lid forward just a small amount, its hooked in towards the front of the upper lid. you will need to do this so you can can remove two screws under the lid holding the front panel of the dryer on
7. remove the front panel screws mentioned in step 6.
8. Remove lower front panel screws
9. remove front panel
10. reach into dryer at the bottom and release tension from belt pulley, sliding the belt off. (make a note of how the belt is routed around the drive and idler pulleys)
11. slide out tumbling drum
12. with drum removed, use socket wrench and socket to remove old idler pulley.
13. install new idler pulley
14. reinstall tumbling drum
15. slide belt back around tumbling drum, looping belt around drive pulley and around idler pulley.
16. When belt is installed, rotate drum a few revolutions to ensure belt rides correctly.
17. Reinstall front panel
18 slide top panel back into place and secure with screws from back
19. reinstall door
20. reattach moisture sensor plugs
21. reinstall lower panel

I followed the very informative video and wrote down step-by-step notes for myself. The repair went very smoothly. The only thing I didn't realize, was that the dryer has 4 rollers, not just 2 shown in the video. All are easy to access once you disassemble. I had to do it twice since I had to order 2 more rollers in order to replace them all. Also, the triangle plastic washers come with the roller, so you won't need to order them separately like I did. I also changed the idler pulley roller while I was in there since that has bearings too. Just as easy. I'm very happy with my quiet dryer! One last note: The new rollers are a bit louder than normal at first, but they quiet down very quickly as you use the dryer. It must be because they are brand new.