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11028092700 Kenmore Washer - Instructions

All Instructions for the 11028092700
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Drain Pump Leaks
Disconnect power and water. Remove the back panel of the washer. The drain pump is on the lower left corner (looking at the washer from the back). Access the electrical connection to the pump motor by lifting the lid where the wire enters the motor. You should be able to do this with your fingers and moderate pressure. Disconnect the electrical plug from the pump motor. Use pliers to remove the two hose clamps, one on the inlet and one on the outlet. Water may leak at this point so have some towels ready. Using a 5/16 wrench/nut driver, remove three hex head self threading bolds that connect the pump and motor to the underside of the tub. The replacement pump and motor go in in reverse order. Note that the replacement pump comes with a moisture shield. The shield installs on top of the new pump between the tub and the pump. It is difficult to see how the shield fits in place when fitting it to the replacement pump. The best way to see how the shield fits in place is to align it on the tub where the defective part was removed. Before testing the repaired washer, consider removing the inner tub and drain compartment cover (located at the bottom back of the inside of the washer). This takes some effort; however, it will save you from repeating this repair. Look for coins or other debris under the inner tub. For instructions on removing the inner tub and drain cover, go to youtube to watch or search for the model number and tub removal on your favorite search engine or youtube. Finally, use the spin and rinse cycle to test the repair. Look to see the pump drains the washer and ensure there are no leaks around any of the hose clamps. Good luck with your do it yourself home repair.
Parts Used:
Drain Pump
  • Stuart from King George, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Socket set
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Old hinge broke, door did not open and close right.
I removed the screws from old hinge that had broke. The piece came right out with ease. I slid the new hinge in to the hole that it went in. No struggles with ease. Lined up the screw holes and put the screws back in. Finished! Works like a charm.
Parts Used:
Hinge
  • tntsplace.com from MCALLEN, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Washer making noise down close to bottom of machine.
First unplug electrical, disconnect all hoses. If there is a large volume of water left in the machine you need to get it out.Pull machine out so you will have room to work. Lay machine front face down. Remove drive belt, inspection cover.Take the hose clamps back up the hose,remove hoses from pump. Remove the three screws that hold the pump in place.Replace pump, take steps back as you removed the pump to restore machine to operation.Total time 45 min. I am old and slow.
Parts Used:
Drain Pump
  • Ronald from Demopolis, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
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washer kept going out of balance
Removed cover and removed rods,replacing them one at a time.
Parts Used:
Suspension Rod Kit - Set of 4
  • Bill from Gore, OK
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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washer would not drain water
need to get washer turned on side where you can work underneath the machine. This job is alot easy if you get where you can see good and have plenty of room to work. You have to unhoook the wire from the old pump and then take the two mounting screws off from there you unhook each hose by squeezing clamp together and sliding backwards away from pump. A pair of needle nose pliers can make this process easier if the clamps are turned in an hard to get to position. You mount the new pump the same way as taking off the damaged pump. Take a screwdriver to help you slide the clamps up onto the new pump makeing sure the sleeves are completely over the new pump fittings and the clamps are slid up evenly, so you want have any leaks. Then replaces wiring harness and mounting screws.
Parts Used:
Drain Pump
  • Jacob from Glennville, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
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replaced leaking pump
Easy repair. Went to You Tube and saw PartSelect video. The best instructions...should make a link from parts page to video of install. Also replaced Heat element on Dryer. Watched video first.
Parts Used:
Drain Pump
  • richard from asheville, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
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did not work
reemplace the lid lock assembly
Parts Used:
Lid Lock Assembly
  • JESUS from PORT ARTHUR, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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water leak at pump, crack in pump housing
First off always remember to empty all pockets, coins etc ruin pumps.shut off water supply, unhooked water lines and drain into pan.tilted machine forward so i could work on pump which is located lower left. drain pan under pump area, removed 2 rubber water hose's 3 5/16 screws with nut driver. Very carefully un clip rear of housing and removed wire harness. installed new pump
Parts Used:
Drain Pump
  • Janelle from Gray, ME
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
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My lid lock assembly was bad and therefore the washer lid would not lock to allow for washing.
Went to youtube.com and watched the video that took you step by step in replacing the lid lock assembly.
Parts Used:
Lid Lock Assembly
  • Kelly from Petersburg, WV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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noisey water discharge pump
PLASTIC motor housing gets hot and become loose. causing bearing to spin and make noise . Replaced motor that was quick and simple by removing 3 screws and 2 hose clamps , pluged up motor and begain washing again with no problem . Just wish motor housing was not plastic .
Parts Used:
Drain Pump
  • MEECHE from LANCASTER, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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replace suspension rods
took top off.2.replaced rods one at a time.placed top back on.very simple.evan got new bushings for the top.very simple process.no skills required.
Parts Used:
Suspension Rod Kit - Set of 4
  • brett from seymour, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Won't drain the water
It was not easy but I dit my sell
Parts Used:
Drain Pump
  • Jose from Verobeach, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set, Wrench set
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Thwe washer continually went off balance and displayed UL code
The instructions displayed the parts location and and some instruction. The top of the unit will release and pivot up after the two catches at the front are presed in at the front seam. The catches are located about 6 inches in from the sides. Before lifting the top though you should secure the lid to the top. I used some masking tape. Pivot the top up and brace the top to prevent it from falling back too far or forward over your work access. I leaned the top back against the wall behind the washer. Once the top was secure I began by lifting one conner of the tub assembly so that a corner dampner assembly could be removed. The top of the dampener assembly has a loop which grabes the plastic cup at the top frame of the washer. Lift the tub assembly (about 30lbs) on one corner and as the hook becomes free rotate the plastic cup to disengage the hook from the cup. To make it easier to work inside the washer frame I used the bar clamp to hold the tub asembly to one side so that I could reach along the damper assembly to pop loose the top retainer at the tub by pushing down with a screwdriver. Once the dampener assembly was loose it can be removed and the new one inserted in its place. I repeated these steps for each dampener and was done in about 30 minutes. You may want to note there is a wire clip on the right rear dampener and this was easily removed and reinstalled on the new assembly.
Parts Used:
Suspension Rod Kit - Set of 4
  • Richard from Dallas, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Shake and moved
At the time that I received the order part, Me and my Wife and 15 years old Douther got on it. We removed the very top of the counter and replaced once at the time every supension rod cleaned nice and neat. then we put the top on it's place conected the water hoses pluged it in and it was ready to roll.
Parts Used:
Suspension Rod Kit - Set of 4
  • Julio from Prnceton, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Hinge pins were sheared off
I removed the screws holding the broken hinges and put the new hinges on. It only took a few minutes.
Parts Used:
Lid Hinge Mounting Screw Hinge
  • James from Carrollton, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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All Instructions for the 11028092700
61 - 75 of 81