11028082700 Kenmore Washer - Instructions

Watched U-TUBE VIDEO of suspension rod replacement for whirlpool top loading Cabrio washing machine.

Repair was pretty straight forward with the exception of removing the agitator. Hint, do not force it, just continue to work it until it releases. Problem was not entirely corrected, but improved.

removed back of washer. turned washer on its side .removed the 3 screws holding pump and the 2 hoses and the electric connection pump came right out. did the reverse to install the new one.stood up the washer and ran it to check for leaks.no leaks installed back of washerand done

Have the Maytag washing machine little over2 years and the water pump cracked - very disappointed.
Anyway, removed the back panel, unhooked the hoses, used 5/16 wrench to loosen up the screws, unplugged the power connector than replaced it with a new water pump.

It was an easy repair that I taught my 18 yrs old.

Getting to the actual hub is a bit difficult as it involves removing the accetuator and takes some time and patience, but when I tried to replace with a new hub, I found that the screws were stripped, so PartSelect walked me through the ordering process and helped me choose the exact size screws that I needed. Parts came quickly...I already had the hub waiting to be secured and the screws tightened easily. (We had tried using a similar size, but you REALLY need the whirlpool screws that go in there) No more spinning problems, and the machine is not jumping around anymore. Works just like before. This particular machine has to have this part replaced at least twice a year (luckily it's cheap),but saves us from having to buy a whole new machine. My son also told me that since I replace the part so often, best to replace the screws every other time as well.

the repair went well but I still haven't received a refund for the order was was sent incorrectly. Order #22085769 order date 2/3/23

This is a cook stove that is used 5 months a year. We have not fixed it yet because we are now in Florida the stove is in New York. We ordered that part just before we left NY for FL so the repair will be done in June of 2021.
George Clark

This is an easy one. Snap off the agitator cap with a screwdriver.
Remove the single but and agitator.
Remove 6 phillips head screws.
Lubricate the bearing and coax it off the spindle.

Followed you tube instructions from parts select and previous owners suggestions to install the right corner suspension rod second.

Watched the video first thing really helpful. Unplugged the machine popped the top put the front left rod on first then right rear that had the clip for the pump hose then the left rear saved front right for last got pretty stiff and it was easier to get to than the rear ones. Put top back down checked level plugged back in and went to washing. Worked great so far.

This was the second time I did this repair, so it looks like this mechanism lasts about 3 years. I found the video instructions on your website very helpful, with one major exception. On my Maytag Bravos XL machine, there are no clips on the front of the top plate to release by pushing in a putty knife. Rather, there are two vertical brackets on the back of the top plate that are loosened or removed, and then the top can be slid forward about an inch and lifted up.

Also, the tiny electrical connection plugs are secured by plastic clips on the sides of the receptacles. Those clips just need to be spread apart a little in order to unplug the connectors; i.e., don't pull too hard on those plugs, or look for a release lever on the plugs themselves.

Repair is straight-forward. Thanks!

Lived about 6 months with noisy, unbalanced, vibrating top-load washer that would not fully drain clothes or finish a spin cycle.

Watched as many You-Tube repairs videos as we could. Had difficulty trying to open the top panel for access to spin tub.

Discovered that we had clips in front, about 6" from each side, that needed pressure push with flat metal paint scraper, in order to open the top for access.

Other than that delay, took us about 2 hours total with two of us working together. In the end, Suspension Kit was exactly what we needed, and NO longer get the UL error code, with bothersome constant spin stops, which failed to spin water out of wet clothing.

Replaced 4 suspension rods. Had to release washer top from body case by twisting putty knife between lid and body. Once released swung lid up and propped against wall to access suspension rods. Replaced all rods and reinstalled lid. Good test run, no unbalanced error.

Watched an instructional video many times.

The most difficult was to lift the top up. Releasing the clips was tough to push in and it broke some porcelain. The 3 screws on the plastic instrument cover was all that was required. Track the wires and remove the plug in and pull the wires through the access hole and misc clips, a Phillips screw driver removes the plastic switch .Simply place the new switch under the lid and the worst is done. Once the lid was up, 10 minutes and your done.