11027122310 Kenmore Washer - Instructions

very easy to repair , instructions very clear , parts person very good to talk to, parts got here fast

Very simple repair with the kit. Old rods came out easily using vise grips locked on to rods about 10-12 inches down and pulling up. Had doubts if they were bad since everything looked good but drum bounced back several times when I shoved it down to test it earlier. New rods went in just as easy and replaced in less than 30 min. Hardest ... Read more part was that I had very cramped laundry room so had to move and disconnect hoses etc. to move into larger space for repair and then move back to reconnect. Parts came quickly within about 3 days and now purrs like a kitten!

I FOLLOWED THE INSTRUCTIONS IN THE VIDEO AND HAD NO PROBLEMS. It was very easy.

The video posted on this site will walk you right through the repair. Great service. Thanks!

Exactly like the video from the website

This washer would not go into spin cycle without going out of balance no matter how we arranged the contents in the drum. We were looking to buy a front loader when I happened open this company with video instructions and positive comments from other people with the same issue. For the cost it was worth a try. Following the video and in l ... Read more ess than one hour the washer was back in service. It now operates like the day we installed it new. Highly recommend this fix which should save you hundreds on a new washer.

Replaced the suspension rods

Followed video on your web site, and used that for ways to fix, good directions. If I was more organized it prob would of taken about an hour or less

Shut off the hot water supply (pretty sharp eh?). Disconnected the hose from the hw supply and the at the connection to the washing machine. These had not been touched in at least 15 years and were somewhat tough to loosen but finally came ..... accessibility was a problem for the connection to the water supply as it was in a recessed wa ... Read more ll box. Fortunately, we had some washers for the hose connections so the install was a snap. Hardest part of the whole job was moving the washing machine out from between the drier and the wash tub .... tight fit. Thanks for the quick service and to FED EX for their delivery. The delivery fellow was a real gentleman.

Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discol ... Read more oring refer handles. Thank you