1102695 Kenmore - Instructions
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No movement from Basket & agitator
1124 of 1228 people
found this instruction helpful.
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Jeff from Wayne, NJ
- Easy
- 30 - 60 mins
-
Pliers, Screw drivers, Socket set
The job looked intimidating but turned out to be very easy.
First take off the water pump by removing the two clips that hold it in place. Place a shallow pan under the pump to catch the water that is in the pump and hoses. Open the hose clamps with a pair of pliers or channel locks (better) and slide the hoses off of the water pum ... Read more p.
The motor comes off next. Unplug the electrical connector from the motor and two wires from the capacitor. Remove the two screws holding the clamps in place and then pop off the two clamps. You will need to hold up the motor with one hand while you remove the clamps or it will fall to the floor once the clamps are removed.
One piece of the coupling assemble will be attached to the motor and the other will be attached to the gearcase drive shaft. If you want to clean up the mess created by the shredded rubber center piece of the coupling assembly you will have to take off the motor mounting plate. It is held on by two bolts and removing it makes installing the coupling easier but probably not necessary.
Push the back half of the coupling on to the gearcase drive shaft until the shaft is flush with the face of the coupling. Install the new rubber center piece on to the coupling then re-install the motor mounting plate. Install the other half of the coupling on to the motor shaft and lift the motor up to the coupling. You have to rotate the motor shaft by spinning the fan blades until the coupling lines up so you can slide it into the other half of the coupling. Then just reattach the motor, connectors and water pump in the reverse order of disassembly.
First take off the water pump by removing the two clips that hold it in place. Place a shallow pan under the pump to catch the water that is in the pump and hoses. Open the hose clamps with a pair of pliers or channel locks (better) and slide the hoses off of the water pum ... Read more p.
The motor comes off next. Unplug the electrical connector from the motor and two wires from the capacitor. Remove the two screws holding the clamps in place and then pop off the two clamps. You will need to hold up the motor with one hand while you remove the clamps or it will fall to the floor once the clamps are removed.
One piece of the coupling assemble will be attached to the motor and the other will be attached to the gearcase drive shaft. If you want to clean up the mess created by the shredded rubber center piece of the coupling assembly you will have to take off the motor mounting plate. It is held on by two bolts and removing it makes installing the coupling easier but probably not necessary.
Push the back half of the coupling on to the gearcase drive shaft until the shaft is flush with the face of the coupling. Install the new rubber center piece on to the coupling then re-install the motor mounting plate. Install the other half of the coupling on to the motor shaft and lift the motor up to the coupling. You have to rotate the motor shaft by spinning the fan blades until the coupling lines up so you can slide it into the other half of the coupling. Then just reattach the motor, connectors and water pump in the reverse order of disassembly.
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washer wouldn't agitate
956 of 1058 people
found this instruction helpful.
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mike from Kent, WA
- Easy
- 15 - 30 mins
-
Screw drivers, Socket set
First pry off the cap of the agitator. Then using a socket remove the bolt that holds the plastic cup in place. Remove this cup by prying it loose from the two tabs that hold it in place. Once this cup is removed you can get to the broken cogs.
Slip the new cogs into the underside of the cup, and slide the cup back down in the a ... Read more gitator housing using the slots on the side for a guide. (You may want to remove the entire agitator and assemble everything upside down, then flip it all back over to mount, so the cogs don't fall out).
Tighten the bolt, snap the cap back in place on top of the agitator and your'e done. Easy repair.
Slip the new cogs into the underside of the cup, and slide the cup back down in the a ... Read more gitator housing using the slots on the side for a guide. (You may want to remove the entire agitator and assemble everything upside down, then flip it all back over to mount, so the cogs don't fall out).
Tighten the bolt, snap the cap back in place on top of the agitator and your'e done. Easy repair.
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Washer would not run, lid switch broken
763 of 801 people
found this instruction helpful.
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Nicola from Centreville, MD
- Easy
- 15 - 30 mins
-
Pliers, Screw drivers
Repair was easy. Removed two side panels on the control plate. Removed two phillips screws that hold the control panel to the body of the washer. Disconnected the electic connection to the wires leading to the lid switch. Three sided of the lower cover lift over and removed from the washer frame. Access to the lid switch and wire ret
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ainers was easy. Removed two screws holding the remaining parts of the switch and replaced with new. Re-routed the wires through the retainers. Set the sides back on making sure the set all the way back in the frame and fit properly into the plastic strips on the back of the washer. Reconnected wires, screws and end caps.
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Ice Maker quit working, I could manually cycle unit but then the water would overflow when unit was re-filling.
596 of 639 people
found this instruction helpful.
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Max from Green Castle, IN
- Really Easy
- 15 - 30 mins
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Nutdriver, Screw drivers
I backed out the 2 top screws about a quarter inch and then removed bottem screw with a quater inch nut driver. I then lifted Ice Maker clear of the two top screws and lowered it enough to unclip the power connection with a small screwdriver. The new Ice Maker was wired correctley for my refrigeator so all I had to do wea reconnect the
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power connection and mount new Ice Maker on the two top screws and install the bottem screw. It took e while for the new Ice Maker to start it's cycle but after it did, it worked GREAT. Part Select service was OUTSTANDING, ordered part one day and received the next. THANKS!!!!
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No ice
567 of 688 people
found this instruction helpful.
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Daniel from Suwanee, GA
- Easy
- 15 - 30 mins
-
Screw drivers, Socket set
removed flap door in front of icemaker...removed 3 screws with bolt heads...removed one additional screw with bolt head and ice unit slid out. I removed motor unit (pops out no screws). Replaced and had ice within 3 hours.
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spin cycle did not engage
500 of 540 people
found this instruction helpful.
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Andrew from SLC, UT
- Easy
- 30 - 60 mins
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Nutdriver, Pliers, Socket set
researched potential causes, found cluch dust under the washer and determined that it wouldn't engage because clutch was too worn. ordered the assembly, removed agitator from inside the tub as it is connected to the gear shaft, turned washer on it's back for access to motor, unattached the direct drive water pump from the motor drive, unb
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olted the 3 gearcase mounting bolts and took the entire gearcase, shaft, motor, etc... together, out from under the washtub. the clutch slides off the gearshaft with a little fidgeting and the new assembly is easily installed where the previous was. put everything back together... then... spin spin! worked perfectly
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Front Door Ice Wouldn't Work And Air Going Into Freezer
498 of 612 people
found this instruction helpful.
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BILL from BATESVILLE, MS
- Really Easy
- 15 - 30 mins
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Nutdriver, Pliers
Thanks to the pictorial diagram, I was able to order correct parts. It was just a matter of removal of broken parts and replacing them. Ice maker now working and air is no longer getting into freezer which was freezing up ice maker. Thanks for timely delivery, now I am able to use ice dispenser, which I haven't used for long time. Tha
... Read more
nks
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track of the pan become broken
426 of 450 people
found this instruction helpful.
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Darrell from Cedar Bluff, VA
- Really Easy
- Less than 15 mins
Buy a new crisper pan,slide out old one ,slide in new one
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Refigerator door was not closing all the way if not pushed shut.
394 of 419 people
found this instruction helpful.
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Norbert from Sugar Land, TX
- Really Easy
- 15 - 30 mins
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Nutdriver, Pliers, Screw drivers
Remove the top hinge cover. Removed the top hinge support. Lifted the door from the bottom support. Old door cams were worn completly flat. Replaced the lower door cam and closing cam use a little vasalene for lubricant on the cam surfaces. Placed the door back on the lower hinge support. Replaced the top hinge support. Door is cl
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osing great now.
Thanks for the quick part deliver.
Thanks for the quick part deliver.
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Washer tub slammed into washer body during spin cycle
377 of 415 people
found this instruction helpful.
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Brian from Seattle, WA
- Easy
- 15 - 30 mins
-
Pliers, Screw drivers
If you load a washing machine unevenly, it will spin out of balance. But our washer seemed to make noise during the spin cycle regardless of how the load was distributed. I suspected that the suspension or balancing springs were getting tired, and ordered a replacement set.
First I disconnected the washer from the water and pow ... Read more er supply, then I laid it on its back.
The tub rested on the back of the washer, making two of the three suspension springs relax, and they were pretty easy to pull out with pliers. After the first two were out, I had to support the tub with a couple 2x4s to relax the third suspension spring.
Installation was the reverse of removal - install the lower suspension spring, remove the 2x4s, then install the two other suspension springs.
The tub balancing spring was easy to replace, and probably wasn't the cause of the problem.
With $25 in parts and about 15 minutes, my washer spins much more quietly.
First I disconnected the washer from the water and pow ... Read more er supply, then I laid it on its back.
The tub rested on the back of the washer, making two of the three suspension springs relax, and they were pretty easy to pull out with pliers. After the first two were out, I had to support the tub with a couple 2x4s to relax the third suspension spring.
Installation was the reverse of removal - install the lower suspension spring, remove the 2x4s, then install the two other suspension springs.
The tub balancing spring was easy to replace, and probably wasn't the cause of the problem.
With $25 in parts and about 15 minutes, my washer spins much more quietly.
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inconsistent compressor and condensor fan operation
308 of 327 people
found this instruction helpful.
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Steve earney from Brooks, GA
- Really Easy
- 30 - 60 mins
-
Nutdriver, Pliers, Screw drivers
Compressor start relay would cycle several times before compressor would come on. Replaced start relay and defrost timer assy. Operated more consistently however not completely reliable. Ice would begin to melt. Noticed that if you would cycle the temperature control the compressor would start again and operate for several hours then n
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ot cycle again. Jumpered temp control and operation was continuous and reliable. Replaced cold control thermostat. Operation now normal. Suspect high resistance in switch caused start relay and timer contacts to arc. Small amount of carbon noticed under temp control...
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Switch lid broke
299 of 317 people
found this instruction helpful.
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Bradley from Pasco, WA
- A Bit Difficult
- 30 - 60 mins
-
Pliers, Screw drivers
Unplug machine,
Remove side caps on control panel, remove one screw on each side of control panel that will be exposed after you remove the side caps,
Remove control panel from machine so that electrical connections are visible.
Locate wiring harness connection for lid switch and unplug.
Install new switch the same ... Read more way the old one was installed.
No need to remove any other part of washer if you can reach between drum and top of washer to fish the wiring through.
Remove side caps on control panel, remove one screw on each side of control panel that will be exposed after you remove the side caps,
Remove control panel from machine so that electrical connections are visible.
Locate wiring harness connection for lid switch and unplug.
Install new switch the same ... Read more way the old one was installed.
No need to remove any other part of washer if you can reach between drum and top of washer to fish the wiring through.
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Drawer guides broken
318 of 414 people
found this instruction helpful.
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Paula from Chesterfield, NJ
- Really Easy
- Less than 15 mins
Simply pulled out old drawer and replaced with new one. This broken drawer really bothered my wife so this simple repair earned me alot of points at home. Lord knows i can use all the extra points i can get. Thanks for the quick shipment of the part. 2 days from time of call to part on my door step. Thanks again
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top half of agitator did not move during wash cycle
288 of 337 people
found this instruction helpful.
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dennis from new stanton, PA
- Really Easy
- Less than 15 mins
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Socket set
pull off softner dispenser, pop off agitator cap by inserting straight screw driver into small slot, remove bolt inside agitator with socket wrench and long extension, pull agitator straight up off shaft, place agitator on floor, with feet holding bottom half pull top half apart from bottom half by pulling straight up, note direction of o
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ld cogs remove and replace with new, reassemble
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Clothes washer would not spin with more than a couple socks in it. It would barely spin when empty.
257 of 266 people
found this instruction helpful.
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Shawn from Longmont, CO
- Easy
- 30 - 60 mins
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Pliers, Screw drivers, Socket set
Diagnosing the problem was the toughest part. I originally called a repair man - described to him the problem and he said it was most likely the transmission (gearbox)... of course that is one of the most expensive parts! I asked him if it was maybe the clutch... he said there was no clutch.. only a brake... I knew he was wrong after rese
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arching. The fact that the washer would agitate fine and spin very light loads but not spin anything heavy told me it was NOT the gearbox.. or the brake.. it was the clutch.. it had to be... so I called the repair man and canceled the appointment I had made then ordered the clutch assembly. Showed up very quickly. Now to the repair. I realized that I did not have to take apart the cabinet section of the washer.. I only needed access to the bottom. My washer - a 5 year old Whirlpool Gold Ultimate Care II had just a piece of foam blocking off the bottom of the washer... Easy access... I disconnected the hot and cold water and the drain tube. I removed the hot and cold water tubes from the back of the washer also so they would not get crushed when I laid the machine on its back. I unplugged the washer also. The drain tube I left connected to the washer.. I was afaid of it getting crushed while on its back, so I bunched up a large towel put it on the floor and tilted the washer slowly back onto it... the towel was enough of a spacer to keep the drain hose from getting crushed. I used a couple pieces of Duct Tape to hold the lid shut while on its back. I then removed the foam insert on the bottom. Then I unplugged the wiring harness. and a single wire that had a spade connector in the same area. I then removed the clips from the plastic water pump and slid it off the motor (I used Duct Tape again to suspend the water pump up and out of my way while I proceeded) I did NOT have to remove the motor from the gearbox. I used a socket wrench and unbolted the 3 gearbox bolts. I was able to take the whole unit, gearbox and motor out in one piece.. it slid right out (you will have to unscrew the the bolt in the top of the agitator/dispenser shaft - then the gearbox unit with the shaft will slide right out, I did this before I put the washer on it's back) Once it was slid out, I removed the clutch then reinstalled the same way I took it off. The only hard part was the circular wire retainer install for the clutch. It CAN all be done .. I ended up using 2 screwdrivers to put the new retaining ring into the new clutch assembly.. One screwdriver would hold down part of the retaining ring and the other I used to continue pushing the ring into place.. don't give up! You will get it in.. even with normal tools (This was the hardest part of the whole install) It took me 5 minutes with some force and fiddling. I also swapped in the new plastic piece that came with the clutch assembly... you will see where it goes... the old plastic piece looked fine, but I changed it out anyways - it hooks the clutch to the brake system it looks like. After the new clutch assembly was installed I just put it all back together the way I took it apart. One thing I will add was I was not sure if the clutch had to be lined up when I slid the shaft back into the washer.. It does not have to be.. It will align itself automatically. You know when you hear that click/pop when the washer is about to spin?.. well that is that plastic piece engaging with the clutch... there was a piece or two that fell off the shaft when I had removed it.. While sliding the shaft back into the washer I had to just put the pieces back on the shaft before I put the bolt back into the top of the agitator/shaft...
Summary:
Get the washer on its back - unplugged!
remove wire(s) Harness from motor
remove water pump
unbolt 3 bolts holding the gearbox
slide gearbox and motor out as one piece ( a bit heavy)
remove and replace clutch assembly (pay attention to how things are removed)
Done! put it all back together... hope that helps. It worked perfect for me.. and m
Summary:
Get the washer on its back - unplugged!
remove wire(s) Harness from motor
remove water pump
unbolt 3 bolts holding the gearbox
slide gearbox and motor out as one piece ( a bit heavy)
remove and replace clutch assembly (pay attention to how things are removed)
Done! put it all back together... hope that helps. It worked perfect for me.. and m
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