11022992102 Kenmore Washer - Instructions
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The drain hose had a leak
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Lee from HOLLY SPRINGS, MS
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
3 of 4 people
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Washer tub goes out of balance in spin cycle.
Found leveling spring loose on bottom of washer, the sheet metal on bottom of cabinet ad rusted through. Drilled new hole in sheet metal and installed new leveling spring. Greased hole with blue marine grease so it will last another 40 years.
Parts Used:
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Dale from DOTHAN, AL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
3 of 4 people
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washer tub did,nt spin
leaned washer back on wall at or more than 45degree undid two screws off of motor. pulled old part off put new on reinstalled motor Done
Parts Used:
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Patrick from Floyds Knobs, IN
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
3 of 4 people
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Weak and broken springs on washing machine
Looked at the repair instructions on your web site and it made the repairs simple and easy.
Parts Used:
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Monty from OXON HILL, MD
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
3 of 4 people
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Top section of agitator was slipping.
I ordered the new cogs but didn't want to wait the few days for them to arrive. So I decided to try and temporarily repair the old ones. After looking at the picture of the new ones on this site I realized that the teeth were just worn down. I took all four of them out and used a grinding disc to carve the teeth down deeper. They were not perfect. (I would recommend holding the teeth with a vise.) However, after reinstalling the cogs the machine worked perfect and that was two weeks ago. I'm not going to install the new ones until I have to.
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Stephen from Hot Springs, AR
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
3 of 4 people
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grinding noise and would not agitate
I loosened two screws which held the knob panel in place. I undid the two clips holding the cabinet and removed it. The pump has two clips holding it on, I removed those and the pump came free. Taking advice from these forums, I did not remove the hoses attached. I disconnected the wiring harnesses from the motor. The motor has 2 clips also, these being held on with screws. I removed the screws and the clips. THE MOTOR IS HEAVY.
You will see the coupling on the "spindle" of the motor. In my case, both plastic pieces were cracked in 2 places. I removed the old coupling and cleaned the "spindles" and lightly regreased.
The replacement pieces I ordered were the "improved" ones with the metal insert. They were a tight fit on the motor but I used a socket and hammer. (lightly). Line up the coupling pieces, reattach clips, DONT FORGET THOSE SCREWS HOLDING THE MOTOR CLIPS. Pump goes on next, etc. MAKE SURE ALL WIRING IS RECONNECTED! Cabinet goes back on, large clips holding cabinet to rear of machine go back on. Knob console flipped down and reattached.
Plugged it in and I was good to go! This washer is almost ten years old and this is the second time I have been able to bring it back from the dead, the first time being the agitator "dogs" wearing out. THANKS PARTSELECT!
You will see the coupling on the "spindle" of the motor. In my case, both plastic pieces were cracked in 2 places. I removed the old coupling and cleaned the "spindles" and lightly regreased.
The replacement pieces I ordered were the "improved" ones with the metal insert. They were a tight fit on the motor but I used a socket and hammer. (lightly). Line up the coupling pieces, reattach clips, DONT FORGET THOSE SCREWS HOLDING THE MOTOR CLIPS. Pump goes on next, etc. MAKE SURE ALL WIRING IS RECONNECTED! Cabinet goes back on, large clips holding cabinet to rear of machine go back on. Knob console flipped down and reattached.
Plugged it in and I was good to go! This washer is almost ten years old and this is the second time I have been able to bring it back from the dead, the first time being the agitator "dogs" wearing out. THANKS PARTSELECT!
Parts Used:
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MARIA from TAMPA, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
3 of 4 people
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Water leaking from old drain hose
Tipped the washer onto it's side, used pliers to loosen clamps on old hose. Removed outer drain hose from white plastic hose adapter on back of washer. Removed white hose adapter (snaps out of place) and old hose. Fed new hose through opening for white adapter, then snapped new adapter into place on back of machine. Put the new hose in place and replaced clamps. Sat washer back upright. No more leaking! It was easy and didn't take more than 15-20 minutes.
Parts Used:
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Linda from Lake Charles, LA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers
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Water overflow when set at Ex-Lge load
After moving washer and UN-Plugging electrical. 1. Remove the 2 screws that hold the Control Panel to the lower chassis. 2. Lift the Control Panel up and forward to expose the water level switch. 3. Remove the dial. 4. Remove the old switch, (a plastic tab locks it into the panel, try to release it(from the front) with a small screwdriver, (mine broke off, releasing the switch). 5. Remove the electrical connection by lifting the connection locking tab. 6. Remove the air tube. 7. BLOW into the air tube to ensure it is not blocked. 8 . Reconnect the air tube and electrical connection. 9. Carefully install the new switch into place, turning it to line up and lock the tab into the panel. 10. Re-install the dial and return the Control Panel screws into the lower chassis. NOTE: If the included air hose needs to be replaced, the time and difficulty needed to make repairs will increase.
Parts Used:
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Robert from Sodus Point, NY
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
3 of 4 people
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rubber seal broke aprt
slid the old seal off the lid and the new one popped on so easily
I do so many self- repairs at home now this was not even an issue.
I do so many self- repairs at home now this was not even an issue.
Parts Used:
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Lisa from North Attleboro, MA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
3 of 4 people
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Washer leaked during the filling cycle.
It took me awhile to figure out how to get the shell off the washer frame. (I didn't know about flipping it on its back). Once the moving parts were revealed, the water pump was staring at me with both ports. I turned the machine on and saw that the leak was coming from the pump.
1. Cut power
2. unclipped pump with pry with screwdriver
3. detatched both hoses - flood ensued
4. gently pulled pump off transmission
5. replaced pump
I reccommend doing this repair with empty tub.
1. Cut power
2. unclipped pump with pry with screwdriver
3. detatched both hoses - flood ensued
4. gently pulled pump off transmission
5. replaced pump
I reccommend doing this repair with empty tub.
Parts Used:
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erik from willimantic, CT
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
3 of 5 people
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Washer Would Not Spin Or Aggitate But Would Drain Water
First I removed the cover but not the back. Then I removed the water pump by useing a flat head screwdriver to remove the clips. I did not have to disconect the water hoses. Then I used a driver to remove the motor clips and pulled the motor off. You need to put something under the motor to support it until you remove the screws holding the brackets. The coupling came off with ease. I replaced it with the new one using a spark plug socket to tap it onto the motor. I did the same thing to the other half that attatched to the gear assembly. It will be easier to put the black rubber center on the gear assembly then line it up with the motor by turning the blades. Then I put everything back in reverse order. Very easy job.
Parts Used:
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DOLLIE from HOUSTON, TX
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
2 of 2 people
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I was getting a high pitched noise during the draining of the washer with a plastic friction smell
I followed the instructions in the video on the part page (part #PS11741239), which was also conveniently linked in the item shipped email. The replacement of the part was very easy ... the hard part was balancing the washer again (kitchen floor seems to have sunk in the middle). Back to normal function without having to suffer a flood first. Thanks.
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Stephen from SCHENECTADY, NY
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
2 of 2 people
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Coupling broke
After flipping the washer on it's side snap off the clips that hold the motor in place and discard the old coupling. The new coupling fits in very snug some may need a little persuation to attach but once attached the motor lines up nicely and just snap back the clips, turn the washer over and test with a fresh load.
Parts Used:
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James from Mountain Top, PA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers, Socket set
2 of 2 people
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Water drained but would not spin.
Just watched the video. Take from a 63 year old. Who never fixed a washer. Thx a lot for the video it saved me a lot of money being on a fix income. and it was less than $ 10 that was included shipping.
Parts Used:
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Ramona from MESA, AZ
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
2 of 2 people
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The tub was not agitating or spinning.
I went to Youtube, looked up motor coupling repair for a Kenmore/Whirlpool washer. Chris Fix had an easy to follow video. I tilted the machine back, propped it up. Removed four clips holding two parts in place. Replaced the faulty coupler, Set the engine back in place replaced the clips, and was finished for a total price of $18.
Parts Used:
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Carl from MILWAUKEE, WI
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 2 people
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