11022992102 Kenmore Washer - Instructions

All Instructions for the 11022992102
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Water overflow when set at Ex-Lge load
3 of 4 people found this instruction helpful.
  • Robert from Sodus Point, NY
  • Easy
  • 15 - 30 mins
  • Pliers, Screw drivers
After moving washer and UN-Plugging electrical. 1. Remove the 2 screws that hold the Control Panel to the lower chassis. 2. Lift the Control Panel up and forward to expose the water level switch. 3. Remove the dial. 4. Remove the old switch, (a plastic tab locks it into the panel, try to release it(from the front) with a small screwd river, (mine broke off, releasing the switch). 5. Remove the electrical connection by lifting the connection locking tab. 6. Remove the air tube. 7. BLOW into the air tube to ensure it is not blocked. 8 . Reconnect the air tube and electrical connection. 9. Carefully install the new switch into place, turning it to line up and lock the tab into the panel. 10. Re-install the dial and return the Control Panel screws into the lower chassis. NOTE: If the included air hose needs to be replaced, the time and difficulty needed to make repairs will increase.
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Water leaking from old drain hose
4 of 7 people found this instruction helpful.
  • Linda from Lake Charles, LA
  • Easy
  • 15 - 30 mins
  • Pliers
Tipped the washer onto it's side, used pliers to loosen clamps on old hose. Removed outer drain hose from white plastic hose adapter on back of washer. Removed white hose adapter (snaps out of place) and old hose. Fed new hose through opening for white adapter, then snapped new adapter into place on back of machine. Put the new hose in place and replaced clamps. Sat washer back upright. No more leaking! It was easy and didn't take more than 15-20 minutes.
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grinding noise and would not agitate
3 of 4 people found this instruction helpful.
  • MARIA from TAMPA, FL
  • A Bit Difficult
  • 15 - 30 mins
  • Screw drivers, Socket set
I loosened two screws which held the knob panel in place. I undid the two clips holding the cabinet and removed it. The pump has two clips holding it on, I removed those and the pump came free. Taking advice from these forums, I did not remove the hoses attached. I disconnected the wiring harnesses from the motor. The motor has 2 clips al so, these being held on with screws. I removed the screws and the clips. THE MOTOR IS HEAVY.
You will see the coupling on the "spindle" of the motor. In my case, both plastic pieces were cracked in 2 places. I removed the old coupling and cleaned the "spindles" and lightly regreased.
The replacement pieces I ordered were the "improved" ones with the metal insert. They were a tight fit on the motor but I used a socket and hammer. (lightly). Line up the coupling pieces, reattach clips, DONT FORGET THOSE SCREWS HOLDING THE MOTOR CLIPS. Pump goes on next, etc. MAKE SURE ALL WIRING IS RECONNECTED! Cabinet goes back on, large clips holding cabinet to rear of machine go back on. Knob console flipped down and reattached.
Plugged it in and I was good to go! This washer is almost ten years old and this is the second time I have been able to bring it back from the dead, the first time being the agitator "dogs" wearing out. THANKS PARTSELECT!
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Tub would not agitate
5 of 10 people found this instruction helpful.
  • A from Hudsin, OH
  • A Bit Difficult
  • 30 - 60 mins
  • Pliers, Screw drivers, Socket set, Wrench set
I had given up on repairing the machine and placed order for a $650 washer. After returning to home from this shoping, I wanted to know possible problems with the current machine and came across a story on your web site attached to the Coupling parts description. It described the repair details. Encouraged I placed order for this $15 part s and repaired in an hour, saved the replacement machine cost. Thanks a lot
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washer wouldn't drain
3 of 4 people found this instruction helpful.
  • ed from pittsburgh, PA
  • Really Easy
  • 30 - 60 mins
  • Pliers
removed water lines from back of washer. tilted washer to get access to the pump/ removed 2 hoses at pump and removed to snap clips attaching the pump. easiest repair i ever did. washer works fine now.
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Leaking pump
3 of 4 people found this instruction helpful.
  • Paul from GARNER, NC
  • Really Easy
  • 30 - 60 mins
I could not make the repair. If you get the pump specified on the shaft that drives the pump, the pump will be broken. I tried to call, nobody answers the phone. I ended up buying a Washing Machine and I'm stuck with a pump I cannot use.
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Water Pump Replacement
3 of 4 people found this instruction helpful.
  • Jim from Hamburg, NY
  • A Bit Difficult
  • More than 2 hours
  • Nutdriver, Pliers, Screw drivers
Yes, I agree that the actual replacement of the pump was an easy task on this whirlpool washing machine, however, unlike other posters, I had no access through the bottom of the machine. My machine has a solid pan on the bottom. It has a large hole in the center - I think to access the transmission, but no access where the pump is. ... Read more />So, I had to dismantle the entire enclosure, first the back (about 6 screws, a couple of electrical connections, etc.), then remove the rest of the enclosure to reveal the guts of the machine. I also had to disconnect a small vacuum tube attached to the tub, and remove the control console on top along with the back. It was pretty straight forward, took about two hours to dismantle. Then, the actual removal of the pump was as easy as others have described here - two spring clips and a hose clamp and I had it in my hand. I ordered the new part, which came very quickly - 2 days I think. Then I took another two hours to re-assemble the machine. It works - yeah!
Symptoms - water leak on the floor, it was actually intermittent for a time, so I procrastinated. Then when I actually did the work, I could see the rust trail and follow it to the leaky pump. The pump was actually leaking through the center, where the drive shaft from the motor goes. There is probably a seal between the impeller and the central drive slot that gives out after a while.
New pump in - machine back together - no leaks.
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could not get the bottom agitator to release, so finally just left it in place, first bolt I had did not fit right so ordered one directly from your store also had to wait dor my tools to get in
3 of 4 people found this instruction helpful.
  • Linda Dianne from Poteau, OK
  • A Bit Difficult
  • More than 2 hours
  • Socket set
I am an old woman who is disabled and without any tools or knowledge, but sheer stubbornness and will power, I waited for my tools and other parts to come in, in the mean time I fixed my young neighbors whirlpool washer, well We took top off the nut I had already pre assembled her cam so set it in place of old one put bolt back in place a nd the top of agitator she says works perfectly now, my parts came in I had nothing to remove as my handicap daughter had already thrown away all the loose parts, I threw away old top agitator, assembled cam and put in place still did not feel tight enough so added seal from other nut!! it worked tight enough, put the inner part back in with new part and soap put the top back on and now works good as new, was disappointed could not put bottom agitator in place, just not strong enough lol well this was my story
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Wash Stil Wet After Cycle Complete( Spin Cycle Not Working) Funny Noise When Should Be Spinning
4 of 7 people found this instruction helpful.
  • Scott from Miami, FL
  • A Bit Difficult
  • More than 2 hours
  • Nutdriver, Screw drivers
Started taking machine apart, would of been easier if I had looked at the online diagrams first, but dismantled enough to find a few broken parts, I could not tell the coupling was broke till I actually removed the water pump and motor. Total cost for 3 plastic parts was less than $25 including shipping. Received parts in 3 days on st andard lowest cost shipping. Put machine back together, with just a few extra screws and wire clips, but machine works like new now. Much better than the cost of new or used washer.
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water pump leak
3 of 5 people found this instruction helpful.
  • Richard from Sandy, UT
  • Really Easy
  • 15 - 30 mins
  • Pliers
I used pliers to loosen the hose clamps and the small springs that hold the water pump to the water pump motor. The old pump then came off by simply pulling it off. The new was was the reverse. Everything worked well.
The biggest problem had been finding that the water pump was leaking. I first tried to fix it with epoxy but it is apparentlly made of nylon and the expoxy didn't stick well.
I am still annoyed that Whirlpool makes a water pum that leads so soon. The Whirlpool site showed my model number as non existent. Later, after purchasing the right one from this third party site, Whirlpool sent email that they found the model number and gave me a much higher replacement price for the pump.
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The top agitator was not spinning
2 of 2 people found this instruction helpful.
  • Alec from Indianapolis, IN
  • Really Easy
  • 15 - 30 mins
  • Pliers, Socket set
I popped the dispenser cap off, pulled off the plastic cover that sits on top of the agitator directional cogs assembly, and used a socket wrench with 2 extensions on it to unscrew the nut holding the assembly in place. I misplaced my socket screwdriver and rather than try to buy a nutdriver that matched the size, I just bought a little 3 /8" socket extension kit (I needed about 8" of length to be able to use a normal socket wrench). My hands are pretty big so I just had to use pliers to pull the agitator cogs assembly out. Next I just turned the assembly upside down, slipped the plastic ring off that holds the cogs in place, and put the new cogs in place of the old ones. Reassembly was just as easy. The job took about 15 minutes, and once everything was back together the agitator worked like it was brand new.
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would not trun the barrel
2 of 2 people found this instruction helpful.
  • Allen from Heuvelton, NY
  • Really Easy
  • 15 - 30 mins
  • Screw drivers
i had to strip the outer housing of the wahing machine apart the remove the motoe from the transmission to get to the coupling. once i recived the coupling( which was very quickly) i just reversed those steps.
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Washer would run, but not spin.
2 of 2 people found this instruction helpful.
  • Justin from Ontonagon, MI
  • Really Easy
  • 15 - 30 mins
  • Pliers, Socket set
Unpluged washer. Turned washer on its side, unpluged wire harness to motor. Removed hoses to pump on motor, removed screws and nuts holding motor, then pulled out motor. Popped off old couplings,intalled new, reassembled. Piece of cake!
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Leaking washing machine after pipes froze
3 of 5 people found this instruction helpful.
  • Julie from Waco, TX
  • Really Easy
  • 15 - 30 mins
  • Pliers, Screw drivers
Inserted new drain hose thru back and snapped into place. Tipped washing machine back, clamped new hose with pliers.
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Hole in the water pump
2 of 2 people found this instruction helpful.
  • Richard from Alexander, AR
  • Really Easy
  • 15 - 30 mins
  • Pliers, Screw drivers
Just changed out the old pump with the new one. It went very quick and smooth!
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All Instructions for the 11022992102
121 - 135 of 1058