11021352112 Kenmore Washer - Instructions

Replaced 1 of 4 of the suspension bushing. Works great.

I watched a video on you tube before making the repair, there was only one bad rod support, location right rear, I recommend watching a video on you tube first, it is very simple to change, however the replacement of the part was not the solution to the unbalanced load during the spin cycle, so I guess I have some research to do.

Per your directions. Note that part has been updated from original. Looks like an improvement, adds tab to grab rod, but changes installation.

I clean out the fabric softner dispenser on my machine on a regular basis and found the seal split. After looking at several sites to try and find this part, I found this one. Ordering couldn't have been easier and repair only required pulling up the cup for the softner and installing the cap.

Thanks for making finding part so easy . . . .

1st watched the video, turned off the water supply, unplugged the elecrtcal cord, removed the rear top panel , screws with the nut driver , then slid the top forward about 1 inch & then lifted upwards to removed the lid assy, after taping the lid assy down so it wouldn't flip open. Then once lifted up, at the very back are 2 slots, which you can the set the top onto, then use the 2 s-hooks with a chain to support the lid assy from falling backwards and attach to the base assy.
Then you can move the tub assy away from where you need to work.in this case was replacing the upper plastic suspension rod supports, then push upwards the socket , drop in the new one, pull of on the rod assy, and hook it into the ball and drop bach into the suppprt , was able to do all 4 in no time. Then unkook and reattach all, screws, plug back in, turn on the water. And we were good to go.
All For less than $20.

Unplugged remove hoses remove drain hose turned over on its back remove suspension Springs installed new Springs good backup connected Springs did not solve problem

Part ordered was incorrect even though your website said that it was correct when I ordered it. Part sent back. Have since bought a new washer. Your contact person to return part was very helpful.

The retainer was broken and likely because the washer was worn down and allowed the whole thing to move more and more over time. Got the exact parts I needed and the repair could not have been easier.

very easy to repair , instructions very clear , parts person very good to talk to, parts got here fast

I just unscrewed the top agitator cap and slid the o-ring on and put it back. Done in seconds.

went well but alas the problem still exists.

Removed the fabric softner at the top of the agitator (needed a screw driver to pry it loose) and reached in to grab the barrier with my hand and pulled it out, very simple to do.When I put the new one in I put some liquid soap on the gasket and it snapped right into place.Very easy to do, all is well now, thanks Part Select.

How did I repair? I opened the box removed the part, handed it to my wife with a 1/2" nut driver and she installed it in 1 min.

Rubber O ring around the Inner Cap was rotted and busted through. Replaced with new Inner Cap Seal. Easy as pie!

I pulled out the old cap with my hands and jammed the new thingy into place. The lady of house did the repair. Easy