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11021292010 Kenmore Washer - Instructions

All Instructions for the 11021292010
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Agitator was free wheeling
repair was really simple. If you can get it apart, you can fix it. the parts fit perfectly.
Parts Used:
Washer Inner Cap Seal Agitator Directional Cogs
  • Dennis from Spring Grove, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Agitator wasn't turning
After reading on line how others did it, it was simple. I lifted out the softener dispenser. Under that there was a plastic cap. You just lift it out - theres no fasteners holding it. It just fits snugly in place by means of an o-ring. Under that there is one bolt holding the agitator to the spindle. Loosen that and remove the whole agitator. The agitator then comes apart in the middle. Just pull the two halves apart. The only tool you will need is one socket with a long extention and a ratchet. Once apart you will see the 4 plastic cogs that spin the agitator. The teeth were worn off of mine. I simply replaced the four cogs that come as a set. None of the other parts were worn to the point of needing replacement. I now have a fully functioning washing machine that was repaired for less than thirteen dollars!
Parts Used:
Agitator Directional Cogs
  • Walter from Brandon, MS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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agitator stopped working
Go to youtube and watch how to repair washing machine agitator. It is so easy. did the repair. Now it works, less than $20.00 to fix. Now I don't need to buy a new washing machine. Maybe it will make it another 15 years.....
Parts Used:
Agitator Directional Cogs
  • KENNETH from HAUGHTON, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Agitator doggs wore out
Followed youtube video. Great instruction.
Parts Used:
Agitator Directional Cogs
  • Glenda from FUQUAY VARINA, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Agitator was not turning properly; soap left on clothes. The teeth on the agitator dogs were worn off.
Gently pry top of agitator off with small flat-blade screwdriver. Using the square end of a 1/2-inch socket extension, unscrew the plastic center "nut." Lift agitator off, remove center cone that holds the dogs, slip the retainer ring off, remove the worn dogs and replace. (Great opportunity clean the soap scum off the agitator!) Reverse the process to complete the repair.
Parts Used:
Agitator Directional Cogs
  • Carol from WEST LIBERTY, IA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Agitator wasn't turning
I watched your video, followed the instructions, and
in 20 minutes I had a new washer! The repair man estimated the cost for repair at $150, but I didn't want to spend that much money on a 20-year-old washer, so I ordered the agitator repair kit, cost $12, and it arrived the very next day! I did exactly what the video indicated and within 30 minutes my washer was agitating like never before. Thank you so much for the video instruction, it was fantastic.
Parts Used:
Agitator Directional Cogs
  • Linda from Arnold, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
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Washer did not spin. Broken bolt inside agitator. Needed to replace agitator.
Part ordered was incorrect even though your website said that it was correct when I ordered it. Part sent back. Have since bought a new washer. Your contact person to return part was very helpful.
Parts Used:
Agitator
  • carl from HUNTSVILLE, AL
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
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Agitator was not turning
Repair was simple and quick. Started by removing softener cup and removed bolt holding part that housed dogs. Removed housing and slipped of hold down clamp and replaced the 4 dogs then reversed procedure all took about 8 mins
Parts Used:
Agitator Directional Cogs
  • Douglas from CONCORD, NH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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agitator would not turn
Pop the top off the agitator, remove the bolt, pull off the agitator, pull out the part holding the cogs (dog ears),remove and replace cogs, reassemble. Works great now.
Parts Used:
Agitator Directional Cogs
  • Sam from Surfside Beach, SC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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top agitatior was slipping
from start to finish was about 10 minutes. used screwdriver to pop off top cap of agitator. used ratchet with small extension to take out bolt for agitator. removed agitator, placed it on ground for leverage and pulled off top agitator. carefully observed old directional cogs. flipped top agitator upside down removed old worn out/ broken plastic cogs. replaced them with the new ones. hard to screw up they only install one way. kept top agitator upside down and put rest of agitator back on. flipped it right side up and pressed down hard for secure fit. placed agitator back in washer. reinstalled bolt. placed cap back on and was finished...25 year old washer working like new. $2.80 not including shipping...
Parts Used:
Agitator Directional Cogs
  • Steve from LANGHORNE, PA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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cogs wore out
remove top of adigator and remove bolt. remove plastic clip and cogs.replace in reverse order.
Parts Used:
Agitator Directional Cogs
  • Rudy from Tariffville, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver
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upper part of agitator did not turn because of worn out teeth on the agitator cogs.
The repair went smoothy except for removing the screw that holds the upper agitator part from the bottom agitator. Once that was removed all went smoothly. Considering my washer is 17years old, I guess I should be happy that was my only problem. I followed the directions of the repairman in the video that was provided by the web site. Most of my parts matched his parts :). My husband was very proud that I repaired the washer and was able to diagnose the problem. Thanks for helping me save some $$$$. I'm pleased and am very happy to have solved the problem on my own. My husband teases me about hanging a shingle. Thanks, Zina
Parts Used:
Agitator Directional Cogs
  • Zina from Hot Springs Villlage, AR
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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The washer was shaking during the spin cycle
Exactly like the video from the website
Parts Used:
Washing Machine Suspension Rod Kit
  • Michele from ROCHESTER, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
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Agitator was skipping and seemed lose.
Removed agitator according to instructions, although upper and lower agitator did not want to separate. I used a steel rod and hammer to separate them by hitting lower agitator where bolt goes through. After removing and replacing old cogs, cog holder had to be tipped upside down to insert in agitator. I used a small dap of toothpaste to hold retainer in place while I inserted it in agitator. Works great now.
Parts Used:
Agitator Directional Cogs
  • John from WHITE BEAR LK, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Wrench set
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Taking the adjetator apart.
I went on line to find out how take the adjetator apart. You just stand on the adjetator and pull the top off. Very simple. Once that wss apart I cleaned the dog area of dirt and old pieces. Install new dogs and put it back together. I was trying to make much harder than it was. Piece of cake.
Parts Used:
Agitator Directional Cogs
  • David from JOELTON, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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All Instructions for the 11021292010
106 - 120 of 400