110202 Kenmore Washer - Instructions

All Instructions for the 110202
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Agitator had a terrible ratcheting sound when running in free-wheel mode during spin cycle.
98 of 124 people found this instruction helpful.
  • Adam from Lehi, UT
  • A Bit Difficult
  • 1- 2 hours
  • Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Removed the gearbox from the drum and removed the direct drive motor from the gearbox. Disassembled gearbox and drained gear oil. Rebuilt the neutral drive assembly with the ordered parts. Cleaned sealing surfaces. Filled gearbox with new gear oil. Sealed and re-installed the top cover to the gearbox. Reattached motor and then reinstalled assembly to drum and clutch (installed new clutch lining at this time as well).
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Washer had water leak in lower front and would not drain.
97 of 126 people found this instruction helpful.
  • Lowell from Dover, DE
  • Easy
  • 15 - 30 mins
  • Pliers, Screw drivers
Laid the washer on its back and found leak in water pump. Found out it was caused by vibration from motor with bad bearing. Removed pump and motor which were held on by clips. Both were removed and replaced without removing cabinet from machine.
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Noise on bottom of Washer louder as time went on. 1 1/2 years
95 of 129 people found this instruction helpful.
  • Jerry from WALLA WALLA, WA
  • Really Easy
  • 15 - 30 mins
  • Nutdriver, Screw drivers, Socket set
Well, first investigated and found loose nut on drive clutch. First take off the two screws with nut drive then cover off using a screwdriver blade to snap off the cover. Then socket ratchet to take off the nut on drive clutch. take off belt by slowly rotating the drive gear. two screws that hold the electronics to the upper drive clutch and put aside, so you can snap off the cover for drive clutch on upper part with screwdriver and off the parts come and install whole unit back as took it apart. Line up the new upper clutch so that is position as was before. (Using parts diagram helps a lot as www. partsselect.com has for you or Maytag.com.) Then put the electronic part board back on and the gear and nut. Make sure it is tight by several attempts to make sure it's snugged up good and then slowly roll belt back on the pulley and motor drive. Put your cover guard back on with two screws and done.
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Wouldn't agitate or spin.
80 of 89 people found this instruction helpful.
  • Roger from Swainsboro, GA
  • Really Easy
  • 15 - 30 mins
  • Screw drivers, Socket set
First, I removed two screws holding the bottom fiberboard panel in place, and the panel, to gain access to the motor, transmission, and pump. Unfortunately, I had the machine tilted to the front, and didn't have room to release the pump. I had to set the machine back up, and get manuvered around so I could lay it on it's back (I was worki ng in the confines of a small laundry room). Once on it's back, I released the two clips holding the pump with a flat head screwdriver, lifted it up and out of the way without having to disconnect any of the piping, then I released the two clips holding the motor, again with a flathead screwdriver, disconnected the wiring plugs, and capacitor wires, then lifted the motor up and out of the machine. I then removed the two bolts holding the motor mounting plate to the transmission. Then, again using a large flat head screwdriver, I pried the transmission coupling half off the transmission shaft, I had to work it up, while turning the shaft, and then the same for the motor half. I then wiped off both shafts, and gently tapped both coupling halves back onto the shafts,
( this is easier using a socket that is just large enough to go over the shafts). Then I reinstalled the motor mounting plate, slipped the rubber coupling onto the transmission coupling half, lifted the motor into place, and rotated from the pump end to line up with the remaining holes on the rubber coupling. I then reinstalled the clips used to hold the motor in place, reinstallation only took thumb pressure to snap back into place, then, I reinstalled the pump, using the same method, and reconnected the wiring plugs and copacitor leads. Lastly, I reinstalled the fiberboard panel into the bottom, and set the machine upright, slid back into place, and reconnected the hoses and electrical, and tested the machine. Worked perfectly.
In actually took longer to disconnect the machine, and get it out and back in, than it did to replace the coupling.
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Washer not spinning completely and at time not at all
69 of 75 people found this instruction helpful.
  • Jason from Henderson, KY
  • A Bit Difficult
  • 30 - 60 mins
  • Pliers, Screw drivers, Socket set
I have to admit that before attempting to replace the clutch, I had no clue how to do it. With the help of the diagram of the parts, I was able to access from the internet at PartSelect.com. I felt comfortable enough to attempt the repair because the diagram was easy to read and accurate.

Everything had to be accessed from the bottom of the machine. I tipped the machine backwards enough get under it. To replace the clutch, I had to remove the motor drive. To do so, I disconnected the electrial to the drive motor by simply unconnecting the quick connect harness. I then removed two screws from the two retainer brackets located one on top and one on the bottom. Once this was done the motor drive simply dropped down. I then removed the three bolts holding the gear case to the tub. I had to remove one bolt from inside the tub underneath the fabric softner dispenser. Once this was done the gear case slid out. The clutch sit on top of the gear case. I then simply removed the old clutch and installed the new clutch by reversing the process. The only real difficulty that I had was with the retainer ring. Once done, I reinstalled the gear case and motor drive. I would suggest replacing the direct-drive coupling at this time. I had earlier replaced the coupling hoping to solve the problem. The coupling was redesigned and is more likely to last longer than the orginal coupling.
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Agitator was not working
71 of 89 people found this instruction helpful.
  • Michael from Murray, KY
  • Really Easy
  • Less than 15 mins
  • Screw drivers, Socket set
Step 1) Take off top cap with a flat head screw driver.

2) unscrew bolt (may need extension as it may be deep in the agitator.)

3) Take upper agitator off.

4) remove clog retainer and clogs.

5) insert new clogs and re-assemble.

total time 10 to 15 min.
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Washer wouldn't drain
62 of 65 people found this instruction helpful.
  • Karen from Columbus, OH
  • A Bit Difficult
  • 30 - 60 mins
  • Pliers, Screw drivers, Socket set
I removed the screws & bolts to the control panel. Lifted the panel up & unhooked the wiring, then moved the control back & out of the way. Next I removed the clips that hold the back of the washing machine in place. I lifted up the top of the washing machine & was able to remove the damaged lid switch. Replaced the lid switch, which was relatively easy to do. Then I put the washing machine back together.
The key is to remember what & where the parts go: for example the clips that hold the back of the machine in place. You know where they go but not exactly how they go in & how the rear of the machine connects to it. But otherwise not a hard repair.
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washer shakes violently on spin cycle
62 of 67 people found this instruction helpful.
  • aaron from peoria, AZ
  • Easy
  • 15 - 30 mins
  • Screw drivers
Remove the washing machine cabinet. Use a large flat head screwdriver to pry/wedge the tub suspension apart and gain access to the pad locations one at a time. My old pads were completely gone, so there was no need to remove them. Clip the new pads into place and re-install the cabinet.

This completely solved the violent chakin g problem. There was no need to replace springs.
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Drain hose had a leak
60 of 64 people found this instruction helpful.
  • Esther from Santa Ana, CA
  • Really Easy
  • Less than 15 mins
  • Pliers, Screw drivers
The repair was so easy. The part came quickly and with easy to follow directions. I am a woman and a single parent; needless to say, I don't have time or money to waste. This repair cost me under $30 and under 30 minutes to fix. Thank you again!
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Washer would drain, agitate but not spin and was very noisy and would vibrate heavily
60 of 65 people found this instruction helpful.
  • Michael from Schuylkill Haen, PA
  • Really Easy
  • 30 - 60 mins
  • Nutdriver, Screw drivers, Socket set
I first watched the youTube vidio on yhe PartSelect web site. After getting a visual of the repair, I decided to tackle the job with a better understanding and knew the repair was easy to purform. First I took the two screws out of the contrl panel on top of the washer, rolled the panel back to expose the clips that hold the metal cabinet to the back panel of the washer. After removing the cabinet I was ready to lay the washer on it's back and had a clear view of the pump, motor and clutch... I was able to easly identify these parts because I took time to watch the video. Using a flat head screwdriver I removed the clips that hold the pump to the motor... Without disconnecting the hoses connected to the pump I pushed the pump to the side and out of the way. This further exposed the motor. Using the flat head screwdriver, I removed the clips holding the motor to the transmission (they just snap off like they did on the pump). The motor was now ready to be removed from the transmission ( it just lifts off) before removing it I disconnected the power suply wire from the motor... Now the motor can be completely removed. I identified the drive couupler 1/2 was on the motor shaft the other 1/2 was on the transmission shaft.. On both halfs the splines were broken. I removed the old broken drive coupler. Since I already had the machine so far apart i figured i would replace the clutch also. Using a deep socket ratchet wit an extention I removed the agator... I then unbolted the transmission (only three bolts) I gentely pulled the transmission and shaft out of the bottom of the washer. This exposed the clutc assembly, I removed the clutc ( which wasn't bad or wore by the way) and replaced it.... I figured I had it and I was this far into the repair why not. After relpasingvthe clutch, I slid the shaft and transmission back into place tightened the bolts and that was done. I then slid/replaced the drive coupler... Placing one half on the motor shaft the other on the transmission shaft, placed the rubber bushing on the oneside of the plastic drive coupler. And mounted the motor back on the transmission utilizing the clips I took off earlier. Once the motor was in place I installed the waterpump fastened by the clips. Flipped yhe washer up, replaced the cabinet... Tightened down the the control panel and was ready to do some wash..: the washer runs perfect now and I saved myself about $700.00. It was allot easier than I thought it would be... Watching the youTube video is the secret to success. The washer is running like the day I bought it new... All for only 53.00. Hats off to everyone at PartsSelect for going above and beyond. Regards, ~ Michael
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Washing machine shook violently while on spin cycle
57 of 61 people found this instruction helpful.
  • Tom from Bloomfield Hills, MI
  • A Bit Difficult
  • 1- 2 hours
  • Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Disconnected the bracket screws that held the suspension springs in place - fed new springs into bracket and reattached. Local repairman told me that springs dont wear out, they break - wrong, they do lose their tension and thereby lose the ability to counterbalance the spinning load. Washing machine now spins like new - no wobble or shak e.
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Noise, grinding sounds. Wash tub stopped turning but motor and cycles kept functioning. Process of elimination, must be the clutch assembly.
71 of 108 people found this instruction helpful.
  • David from BLOOMINGTON, IN
  • Easy
  • 30 - 60 mins
  • Screw drivers, Socket set
Easy, just followed the repair video. Recommend also ordering the drive belt. Bought one locally during my repair.
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Agitator was skipping, making grinding noise
53 of 55 people found this instruction helpful.
  • Jeffrey from Williamstown, NJ
  • Easy
  • 15 - 30 mins
The repair was easy, first you take out the fabric softener dispenser, you will then see a plastic cap at the bottom. the plastic cap pulls right out. Once you remove plastic cap you will see the top of a 11mm screw. Use an 11mm socket with 6 inch extension to remove the screw. The screw is a fine thread so it takes alot of turns to unscr ew. After removing screw the whole agitator should pull out of washing machine. The agitator has two parts, lets just say a top and a bottom. Once out of the machine turn the agtitator upside down and tap the top part with a rubber mallet, it will fall off easily and the cam will come out with it. Once you have done this you will see how easy it is to replace the cam and put everything back together. My washer works like new. my only trouble was finding the part, until i found this web-site Part Select, The Whirlpool site did not even offer a diagram for my washer. So thank you Part Select from me and coworkers for the part and fast delivery. I can now wash my clothes again. Yeah !!!
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Agitator would not spin
57 of 67 people found this instruction helpful.
  • Richard from Houston, TX
  • Really Easy
  • 15 - 30 mins
  • Screw drivers, Socket set, Wrench set
replaced the agitator cogs, bearing and the O-Ring. I looked all over Houston for these part, but found them on PartSelect. Had them in about 3 days. The repair only took about 30 minutes.

I saved a bunch of money!!
Thanks.
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Cold water slow to fill sometimes, Hot water no problems.
56 of 64 people found this instruction helpful.
  • David from Knightdale, NC
  • Easy
  • 15 - 30 mins
  • Pliers, Screw drivers, Socket set, Wrench (Adjustable)
The hot water worked fine on the washer. The cold water would sometimes work/fill the tub, but would only produce a trickle of water at other times.

There were 2 screws to remove at the top back of the washer (attaching the console) two nut screws at the bottom left and right and another bottom center. There were also two screw s on front of the console attaching it to the top of the washer. All of those are easy to remove.

The water dispenser (this is the opaque plastic part that fills the tub) has two rigid/hard plastic tabs that hold it to the back of the washer. They were difficult to move/push into the slots to release. It is probably a better idea to push the water dispenser down a bit and jiggle it off the top of the tub then to try and slide those plastic attachments over and down out of the slots on the back of the washer. I spent the most time doing that than anything else.

Also do not forget to detach the rigid steel clips that hold the console on top of the washer, a standard screwdriver or pliers work fine.

Unscrewed (with socket wrench) the mounting plate for the water inlet valve and pulled off the electrical connectors. Had a bit of trouble holding the hose clamp and pulling out the nozzle, but got it. I used pliers for this, but think in retrospect a vice grip would have been easier.

Put the new part in (it came with an installation sheet, very easy to follow) and remounted/hooked everything back up again. Reattached the back of the washer, screwed everything back in and put the console back on the top and screwed that in. Remember to put the steel clips back in that you remove in the beginning, otherwise the console will be loose.

Attached the Hot water hose, then the cold, turned on the water connections from the house and plugged the washer back in.

After pushing it back into position, I turned it on using the cold setting. A big glob of gray sediment shot out and the cold water was gushing in a lot stronger than it ever did before. Hot water came in faster too.

It fixed the problem. Working great now.
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All Instructions for the 110202
31 - 45 of 2423