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11020022014 Kenmore Washer - Instructions

All Instructions for the 11020022014
1 - 15 of 118
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Violent shacking in spin mode.
Watched a video on the internet.
Parts Used:
Washing Machine Suspension Rod Kit
  • Terry from Homosassa, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
181 of 219 people found this instruction helpful.
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Top of agitator didn't agitate. It was slipping.
Pried off the agitator cap. Removed the bolt. Removed the agitator. In the process of separating the agitator from the base, a plastic tab broke off which concerned me. BUT, in the directions with the part it explains that the 2 tabs are for factory assembly and to break both of them off. Broke off the second tab and reassembled. My 18 year old Kenmore is back in action.
Parts Used:
Agitator Repair Kit Thrust Spacer
  • Steve from Naperville, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
110 of 122 people found this instruction helpful.
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Noise on bottom of Washer louder as time went on. 1 1/2 years
Well, first investigated and found loose nut on drive clutch. First take off the two screws with nut drive then cover off using a screwdriver blade to snap off the cover. Then socket ratchet to take off the nut on drive clutch. take off belt by slowly rotating the drive gear. two screws that hold the electronics to the upper drive clutch and put aside, so you can snap off the cover for drive clutch on upper part with screwdriver and off the parts come and install whole unit back as took it apart. Line up the new upper clutch so that is position as was before. (Using parts diagram helps a lot as www. partsselect.com has for you or Maytag.com.) Then put the electronic part board back on and the gear and nut. Make sure it is tight by several attempts to make sure it's snugged up good and then slowly roll belt back on the pulley and motor drive. Put your cover guard back on with two screws and done.
Parts Used:
Drive Belt Washer Drive Pulley
  • Jerry from WALLA WALLA, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
83 of 112 people found this instruction helpful.
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Scratches in Surface
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.
Parts Used:
Touch-Up Paint - White
  • Michelle from Richardson, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
64 of 125 people found this instruction helpful.
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Noise, grinding sounds. Wash tub stopped turning but motor and cycles kept functioning. Process of elimination, must be the clutch assembly.
Easy, just followed the repair video. Recommend also ordering the drive belt. Bought one locally during my repair.
Parts Used:
Washer Drive Pulley
  • David from BLOOMINGTON, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
35 of 42 people found this instruction helpful.
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Agitator was damaged from apparent overload
With the PartSelect website instructions, I was able to take the agitator apart easily, diagnose the problem and select the replacement parts to effect the repair. The only issue I faced was the shipment damage to the repair parts, but the service department with PartSelect responded quickly and fairly to correct the damage. I have never seen a website like PartSelect.com that trains you in making the repairs, provides you with the required parts and then stands by to resolve any issues you face; I was awed by how confident that it made me feel throughout the process.
Parts Used:
Agitator Assembly
  • Roy from Salisbury, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
40 of 66 people found this instruction helpful.
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Over shaking and knocking on the side
Went on u tube saw different video to How disassemble the top to have access to the rod. Changing one by one those rod I was in need of my wife to hold the cover while I was changing the rod.... order for suspension rod kit. Reassemble the top by sliding the cover and to snap. Screw back the panel. And it solve the problem. My wife was really happy so me. It can be done by anybody but first go on the internet to get a idea.
Parts Used:
Washing Machine Suspension Rod Kit
  • Alain.m from HARLINGEN, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
24 of 27 people found this instruction helpful.
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Top half of the agitator was not turning.
I just took the cap of the agitator off and the 3/8" nut was right there. I took it off with a socket, removed the top agitator, slid the assembled kit in , replaced the agitator and cap...that was it !!. These parts priced thrrough Sears were $77.00 plus S&H. Your price for the entire kit- less than $12.00 !! If you don't think that you can do this yourself, have your 7 year old child do it. Took me about 5 minutes. Great price and fast shipping. Thanks
Parts Used:
Agitator Repair Kit
  • Dennis from Avon, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
24 of 31 people found this instruction helpful.
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Smelled a burning odor occasionally
First, I checked the belt before ordering and then decided to order the belt, capacitor, and clutch assembly (if I needed to replace). I replaced the belt noticing the older belt came right off and new one was tighter going on. I replaced the capacitor since I had it handy and it can be known to cause this smell also. After setting washer back up and started a cycle I noticed the spin cycle would not start properly so I thought maybe the capacitor (new one) was faulty or just not the exact match even though it was said to be. I replaced my older capacitor back on and again ran cycle and it ran great. Thus I decided to send the parts which were not used. I would recommend this site as I have used them in the past before on other items. They ship fast and have a great return policy if parts not used.
Parts Used:
Drive Belt
  • Paul from E NORTHPORT, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set, Wrench (Adjustable)
16 of 22 people found this instruction helpful.
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Water inlet nozzle was stripped and leak
Remove the front panel and back panel unplug the part unscrewed the part and replace it with the new one
Parts Used:
Washer Water Inlet and Valve Assembly
  • Armand from WESTPORT, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
23 of 48 people found this instruction helpful.
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Darn thing hadn't "Agitated" for about 10 years!
After removing the bolt (7/16" head), and using a pair of pliers to remove the 3-4 in deep "cup", it was immediately obvious how to assemble the new cup and pawls (ratchets).

Orienting the black "bearing" was not so obvious, but on closer inspection of the illustration, it became clear. The four "ears" of the bearing go closest to the pawls. The little tabs that are co-planar to the ears fit into the four grooves of the new cup.

And here's the trick (besides making REALLY, REALLY SURE how the pawls orient)--Soak the black bearing piece in hot water to soften it up, and let it slide over the cup better. If you don't, you risk breaking it. If you do, it slides over and "clicjs" into place, with the ears resting right against the bottom lip of the cup, capturing the pawls.

Installation back into the washer is obvious.

The thing works like a charm! It hasn't worked this well for a decade!
Parts Used:
Agitator Repair Kit
  • Stephen from Cornwall, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
10 of 12 people found this instruction helpful.
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Top half of agitator wasn't moving
First, I wrestled off the top cap of the agitator. Then, I unscrewed the bolt and took out the cam. I noticed that the agitator dogs were worn smooth. I replaced them, put it all back together and VOILA! I bought the whole agitator kit, not knowing what I was going to find, because I wasn't a Magtag repair woman. It ended up that the cam that came in the kit was too big for my washer anyway. Luckily, all I needed was 4 plastic dogs. The price of the whole kit was so inexpensive anyway, it was no big deal. Especially because, I was looking to buy a new washer or a big repair bill. This website is great! Thank you.
Parts Used:
Agitator Repair Kit
  • Debra from Orange, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
9 of 10 people found this instruction helpful.
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wash machine walked
watch utube instruction.easy repair
Parts Used:
Washing Machine Suspension Rod Kit
  • Elzoria from FROSTPROOF, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
9 of 10 people found this instruction helpful.
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Hot water valve would barely open - take 35 mins to fill washer
Pull the washer out from wall
Unplug the Washer
Close the supply line valves
Unscrew the supply lines, use bucket to catch line water
Remove 1 cover plate for elec lines (1 screw)
Remove 2 screws on edge of back plate for control panel
Slide long blade under front of control panel corners, pop the lock clips
Lay control panel forward - controls down
Compare new and old part - looks the same, wires, etc
Remove center screw on back plate cover to remove it
Unplug the elec wires connecting the valves and the control panel
Remove 2 screws holding the water valve outlet
swap out the old values for new valves
Reverse the process - step backwards and reassemble
Took me 36 minutes.
Tested the washer for Hot fill and later cold - both work
Parts Used:
Washer Water Inlet and Valve Assembly
  • Kevin from ARLINGTON, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
9 of 10 people found this instruction helpful.
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Top section of the agitator would not work properly
Removed the top cap, unbolted the agitator, lifted off the top section, removed old "dogs" and replaced new "dogs", reinstalled agitator and tested.
Parts Used:
Agitator Repair Kit
  • James from Crownsville, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
12 of 20 people found this instruction helpful.
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All Instructions for the 11020022014
1 - 15 of 118