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11020022010 Kenmore Washer - Instructions

All Instructions for the 11020022010
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The top of the agitator no longer would engage, the little ears were stripped
I pulled the top off ( the fabric softner dispenser) unscrewed the nut pulled up on the agitator replaced the ears put it back together. . It works just as good as a $75.00 an hour repairman could have done. And the wife wanted a new washer? Ha
Parts Used:
Agitator Repair Kit
  • Charles from Mechanicsville, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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The washer quit agitating
I noticed the agitator didn't "lock up" in one direction to properly agitate the load (which in turn "agitated" my girlfriend. I took the agitator apart to find the dog ears were worn. I ordered some new ones at a cost of about $12 delivered fed-ex and had the new dog ears installed in about 15 minutes saving me a bag of money from the repair man.
Parts Used:
Agitator Directional Cogs
  • Jeff from Michigan City, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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agitator weak, hardly turning
took the cover off the top of agitator, removed 3/8" bolt that went through cam and secured agitator. removed agitator and replaced the 4 agitator dogs and cam.
replaced agitator, tightened bolt, replaced cover. the washer works like new again? thankyou for your help and the correct parts.
Parts Used:
Agitator Repair Kit
  • paul from mount Juliet, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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worn our Agit-dogs, agitator wouldn't pull clothes down
FIRST I printed the directions from an online DIY stie, then removed a single bolt from the center of the agitator. I dismantled the agitator, replaced the dogs, and used to printed page to help me reassemble the agitator. I then replaced the bolt. It's VERY easy, but you need the pictures to be sure you've put everything back in the correct place.
Parts Used:
Agitator Directional Cogs
  • Douglas from Wetumpka, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Washer drum banging on spin cycle
Very simple repair with the kit. Old rods came out easily using vise grips locked on to rods about 10-12 inches down and pulling up. Had doubts if they were bad since everything looked good but drum bounced back several times when I shoved it down to test it earlier. New rods went in just as easy and replaced in less than 30 min. Hardest part was that I had very cramped laundry room so had to move and disconnect hoses etc. to move into larger space for repair and then move back to reconnect. Parts came quickly within about 3 days and now purrs like a kitten!
Parts Used:
Washing Machine Suspension Rod Kit
  • David from KISSIMMEE, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
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Agitator wasn't turning
After reading on line how others did it, it was simple. I lifted out the softener dispenser. Under that there was a plastic cap. You just lift it out - theres no fasteners holding it. It just fits snugly in place by means of an o-ring. Under that there is one bolt holding the agitator to the spindle. Loosen that and remove the whole agitator. The agitator then comes apart in the middle. Just pull the two halves apart. The only tool you will need is one socket with a long extention and a ratchet. Once apart you will see the 4 plastic cogs that spin the agitator. The teeth were worn off of mine. I simply replaced the four cogs that come as a set. None of the other parts were worn to the point of needing replacement. I now have a fully functioning washing machine that was repaired for less than thirteen dollars!
Parts Used:
Agitator Directional Cogs
  • Walter from Brandon, MS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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No problem
That OK , easy.
Parts Used:
Agitator Directional Cogs
  • Luu from STANTON, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Agitator doggs wore out
Followed youtube video. Great instruction.
Parts Used:
Agitator Directional Cogs
  • Glenda from FUQUAY VARINA, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Agitator stopped turning
I took a socket and removed the agitator bolt and cover which exposed the cogs. I cold see the cogs were stripped. I changed them and everything works fine.
Parts Used:
Agitator Directional Cogs
  • William from Canandaigua, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Agitator would not agitate properly
I also ordered a new agitator repair kit which had almost everything. I noticed that I the kit had shorted 3 of the 4 cogs. Once the missing parts were received I removed the agitator bolt from the middle of the agitiator with a rachet and socket. Amazingly, I read the instructions and followed them accordingly. I pulled removed the agitator and removed the dogs/cogs and placed the new one in the new dogs *Making "dog gone" (pun intended) sure they were facing the correct way, by comparing them to the instructions. I carefully seated them as per the illustrations on the instructions and replaced the center bolt in. placed the cap on top and started the washer. Then I had my cup of coffee. By the way..I'm a grandmother, so if I can do it.............!
Parts Used:
Agitator Directional Cogs
  • Dawn from Little Rock, AR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Worn out Cogs
I unscrewed the top cap by hand and used a socket wrench to remove the main center unit.
the rest was very straight forward.
Parts Used:
Agitator Directional Cogs
  • Leo from Yorba Linda, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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The little dogs in the top agitator were worn out.
Easy. I took the fabric dispenser off, popped the cap off the top of the agitator and my husband removed the big screw down in the hole. We pulled the thing apart, took the old part out, put the new part it, put it back together. The hardest part was getting the big screw loose. (That's where my husband came in.) My $75 washer I bought at auction works like a new one!!
Parts Used:
Agitator Repair Kit
  • Debra from Salem, WV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Top partion of agitator turned in both directions by hand and was not driven by the motor.
Using the IPB I removed the upper assembly to gain access to the cogs. Turned the assembly over and incerted the new parts and reassembled the pieces in reverse order.
Parts Used:
Agitator Directional Cogs
  • Charles from Lindenhurst, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Not Agitating
Pop off fabric soft. dispenser with screwdriver in the slot.
Remove the plastic seal with o-ring w/ pliers.
Remove agitator assy. with 3/8 socket on extension.
Pull up/off top agitator, holding on to the bottom agitator.
R and R the thrust washer between agitators, w/silicon top and bottom.
Remove black sleeve on cam and replace cogs in correct position.
Replace agitator and insert cam lined up with tabs and slots, push down firmly to engage tabs.
Replace bolt and tighten.
Insert seal w/ o-ring coated with soap and push down to groove.
Replace softener reservoir.
Check out the video.
Parts Used:
Agitator Directional Cogs Thrust Spacer
  • Michael from Coeur d'Alene, ID
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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the "dogs"did not work anymore sothe agitator wasn't turning
only took a nut out got parts out replace the "dogs" and that was it,put parts back in place and done.Something I want to point out is that it would be much better if part select use the post office better than fed ex is faster and cheaper.
Parts Used:
Agitator Repair Kit
  • joaquin from camarillo, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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All Instructions for the 11020022010
121 - 135 of 457