Models > 11016962501 > Instructions

11016962501 Kenmore Washer - Instructions

All Instructions for the 11016962501
91 - 105 of 1082
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
My husband did it. He popped the top control section off by sliding the knife under each side to lift it off.
The switch just snapped out of the holding section and the new part was snapped back into its place. He put the top section back on and it worked! Being a woman not knowing anything about repairing machines, I thought it went very well. I just googled my problem with the washer, it sent me to this site saying what they thought was the problem, I live chatted with someone and they confirmed the solution. I ordered the part and it came in 2 days and my husband fixed it. And now I have a working washer again. Thank you for your site. Anne
Parts Used:
Washer Lid Switch
  • Anne from IRA, MI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
6 of 6 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Lid trigger went and fried both plug and connector
Purchased lid trigger elsewhere but got the connector on line here after being told I would need to purchase complete wiring harness to correct. Once lid trigger was in i stripped the three wires that went to lid trigger and pushed thru the back side of the connector. Then I plugged into trigger. Now washer works again. Very easy to do.
Parts Used:
Washer Wire Connector
  • barbara from MILLVILLE, NJ
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
8 of 12 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Top section of agitator would not spin.
Used your exploded view of the area to determine the problem-found the broken part and reassembled following the drawing. I felt like a pro after a test and kept my wife happy. [only lost a few days waiting for the parts which arrived as expected]
Parts Used:
Washer Inner Cap Seal Agitator Directional Cogs
  • Russell from Hyannis, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
6 of 7 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
counter balance spring
first remove your washer cabinet from unit. Next on your back left bottom is where your new spring goes. In my case my spring was broke making the washer spin out of balance. Repair with your new spring, and install cabinet back place plug it in and wash a load of cloths. Wow what a difference!!!! job took about 20 minutes. Very Happy
Parts Used:
Counter Balance Spring Kit
  • douglas from Angleton, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
6 of 8 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
washing machine stuck on drain cycle
Siphon break kit keeps washing machine from continuing to siphon after rinse/cycle -- like emptying a pool with a hose. Fixed the problem of the tub never filling due to siphon draining out water as it's being put in.
Parts Used:
Washer Siphon Break Kit
  • Matthew from Wauwatosa, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
17 of 41 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
tub would not spin....burning smell
Unplugged washer. Pulled the washer away from the wall & leaned it back against the wall to access the underneath side of the washer. Disconnected water hoses to the pump with water pump pliers. Have drain pan handy to catch the water, approximately 1 qt. Remember which hose goes to the proper place. Removed two retaining screws/straps allowing the motor to be seperated from the transmission. There is enough slack in the wiring to allow you to drop the motor without disconnecting. You do not need to remove the water pump. Removed old coupling & replaced with the new one. Make sure you use the "new style" replacement coupler or you will be doing this repair again very soon! Schematics are available online.
Parts Used:
Direct Drive Motor Coupling
  • John from Elm Mott, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
6 of 8 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Coupling on Whirlpool Washer gave out
The coupling, made of plastic and rubber, on our Whirlpool washer gave out. Done the same repair nine years ago and knew what to do. Here is a short summery:

1. unscrew the 2 screws that hold the control panel on top of the machine in place

2. unscrew the screws that connect the housing with the back panel

3. pop the 2 clips under the control panel to release the back panel

4. with the back panel loose disconnect everything
that is pushed, screwed or clamped on and take the back panel off (don't worry about remembering where things go, everything can go only one way together again)

5. slightly lift the housing of the washer in the back to remove, that gives you access to the coupling in front of the machine

6. I personally like to put the washer on its back and do the repair that way. However, if you want to
leave it standing that is gets you there too.

7. take the screws out of the brackets that hold the pump (the thing with the two hoses attached to it)
in place and snap off the brackets; lift up the pump and put aside

8. you can now remove the broken coupling

9. check for any fragments and clean off what needs to be cleaned

10. replace the coupling

11. reverse the order of steps 1 to 7; make sure that the all electrical connections and hoses are connected!

12. test
Parts Used:
Direct Drive Motor Coupling Agitator Directional Cogs
  • Ronny from Santa Monica, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set, Wrench set
5 of 5 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Loud Screeching noise when draining water
On this model, no need to tip washer on back. Tilt console back and disconnect lid switch. Remove two clips holding back to top of washer (under console). Then remove top and front as directed in the video. The pump is accessible from the front of the unit, just below the tub. Hose clamps are easy to remove/replace. Took more time to wipe inside of washer clean than to remove/replace the water pump. Total time was just over 30 minutes.
Parts Used:
Washer Direct Drive Water Pump
  • Steven from Port Saint Lucie, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
5 of 5 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
drum SLAMMING into the back of the washer when sipnning
I just replaced the spring just like the vid show me.it run's like a new one-I bought it used about 5 yr's ago
Parts Used:
Suspension Spring
  • WILLIAM from DAYTON, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
5 of 6 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
The washer would drain, but was screaming while doing nothing else.
The tough part was replacing the front cabinet.
I did consult the video for help on replacing the clutch spring.
Thank you for that bit.

I admit to taking too much apart, most of the cabinet back can be left alone.
Some of the plastic wire keepers/routers suffered, as well as the console hinges.

The newly reassembled washer works without a hitch, and truely it took me about 4 hours over several days to dissamble and reassemble.
It is louder in the audible range than before, but very serviceale for another 20 years, saints willing.
Parts Used:
Gearcase
  • Richard from JAMESTOWN, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    More than 2 hours
4 of 4 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
hole in drain pipe
Pulled out old hose and replaced with new one. Very simple and easy.
Parts Used:
Washer Drain Hose
  • jason from irvine, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
6 of 10 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
washer would not spin or agitate
I first took the 2 screws out and disconnected the wires, I got my parts ordered and when they came in I put it back together then plugged th wires back in. I really could not believe that I could do something of this nature but when I started it was easy. My boyfriend wanted to take the washer to a repair shop, but I said first I will take a look and see if it will be worth saving. Otherwise I will junk it. It cost me with shipping costs 41.00 I am very proud of my self.
But I read other peoples experience on fixing the same problem that I had so I gave it a try.
I will not hesitate to do other jobs myself. Doreen Finlaw
Parts Used:
Direct Drive Motor Coupling Washer Motor Retainer Clip Tub Wear Pads - Package of 3
  • Doreen from Ashtabula, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
6 of 10 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
washer would fill but not agitate. lifting and closing lid would eventually get it started. lid switch bad
unplug washer. -remove two phillips head screws and two nut head screws holding control panel. -lift up control panel. -remove nut head screw on ground wire of switch. -release and remove switch. - put in new switch. - connect ground wire. -replace control panel and screws. -plug in washer. (depending on location of your washer move it to gain access to screws on back of control panel.- once done move washer back.)
Parts Used:
Washer Lid Switch
  • Nels from SOUTH HAVEN, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
4 of 4 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Washer would not start consistently when lid was closed. Water filled, but cycle would not start
Unplug the washer. Used flat blade screwdriver under each end of the control housing on top of the machine. This popped the spring clips and allowed the control housing to be lifted up and rotated out of the way. Once out of the way, lift clip on wiring harness to lid switch, then pull the harness off. Use nutdriver to remove screw holding ground wire in place. Open lid of the machine. Pinch tab on back of the lid switch and rotate the switch up and out of the machine. Insert the new switch in the same manner, making sure that the machine lid remains open until the switch snaps into place. Attach ground wire using screw removed earlier and nutdriver. Clip wiring harness back in place. Close the lid and then rotate the control housing downward, and press on both ends to re-engage the spring clips which hold it down.
Parts Used:
Washer Lid Switch
  • Jessica from Jewett, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
4 of 4 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
washer shakes and was very noisey
researched the problem from the web-site.found the three most common things that would cause the problem.inspected the washer to see if there was evidence that one of the described parts had falled,and found that the tub wear pads were missing do to wear.simply replaced and it solved the problem. Thanks for the information.
Parts Used:
Tub Wear Pads - Package of 3
  • william from lindside, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
5 of 7 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
All Instructions for the 11016962501
91 - 105 of 1082