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11014102300 Kenmore Washer - Instructions

All Instructions for the 11014102300
1021 - 1026 of 1026
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Spin cycle not working.
Almost identical to the instruction video that was sent. Very straight forward. I did not take apart the washer to identify the problem. I was short on time so I took a chance and ordered the highest probability cause of the symptoms indicated by your website. It was dead on; the problem is fixed. Parts were received ahead of schedule. Excellent all around.
Parts Used:
Clutch Assembly
  • Thomas from Brighton, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench set
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Washer was not spinning clothes on 1st spin
After researching possible failure modes and reviewing a video for teardown/access from the control panel and access top down I noticed a lot of 'break dust' on top of the transmission. Shorting out the lid switch and putting my little finger on the drum, it would not spin but the clutch was spinning fine. I ordered a new clutch... Interesting thing when I was taking the clutch out... the gear it was attached to slid right off! After figuring out it was too big to go 'back' into the transmission and reviewing the parts explosion diagram... it BELONGED INSIDE THE TRANSMISSION! So I took the transmission cover off, poured out out the black-ish oil with metal filings in it, put the gear inside, filled it back up with 10W30, put the lid on, added the new clutch while it was apart and finished reassembly. Wow! It spins much better than when it was new. I guess never assume what can happen on an assembly line. Thanks for the great site.
Parts Used:
Clutch Assembly
  • Jeff from Westfield, IN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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washer not spining
took motor of 2 screws instaled motor coupling
Parts Used:
Direct Drive Motor Coupling
  • Israel from san antonio, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Water inlet valve failed.
The training video you supplied was right on. I watched it twice to make sure I understood the procedure. I followed the steps outlined in the video and encountered no surprises. The replacement valve was a perfect match and functioned perfectly after installation. I checked other sources for the price of the replacement part. Your price was more than competative. Thank you for a fine service.
Parts Used:
Water Inlet Valve with Mounting Bracket
  • Robert from Des Peres, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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Water Pump Leaks
It was really easy, just follow the video. The washer machine sounds like new now.
Parts Used:
Direct Drive Water Pump
  • jose from mnroe, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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Machine fills then just hums
After alot of helpful advise from you guys I replaced coupling water pump clutch, and the problem was still their. Then I tested motor capacitor and it appears dead. So I should receive new one tomorrow and hopefully success! I turned machine over and oil leak..so that's where the string with hose and air needle come in handy to put 90weight oil in through breather hole in gear case.
Parts Used:
Direct Drive Motor Coupling Direct Drive Water Pump
  • Kevin from Center Point, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
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All Instructions for the 11014102300
1021 - 1026 of 1026