10685396 Kenmore Refrigerator - Instructions

All Instructions for the 10685396
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Ice maker quit making ice--had to either be a faulty switch in the ice maker or a faulty water valve. I guessed it was the ice maker switch and ended up being correct.
3 of 4 people found this instruction helpful.
  • Harvey from Port Tobacco, MD
  • Really Easy
  • 15 - 30 mins
  • Wrench set
It was exactly as everyone else described--remove old ice maker, unplug, plug in new ice maker, attach new ice maker. 3 screws, 1 plug. My plug was the one on the ice maker not on the refrigerator (ie I used the wiring/plug that was already in the freezer).
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the light socket broke apart
4 of 7 people found this instruction helpful.
  • Elyse from Skokie, IL
  • Really Easy
  • 15 - 30 mins
  • Screw drivers
I took out the old socket by moving a clip. Reattached the electrical wires, clicked in the socket and that was it.
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Ice maker wouldn't work
3 of 4 people found this instruction helpful.
  • Rich from Covina, CA
  • Really Easy
  • 15 - 30 mins
  • Nutdriver, Screw drivers
Ice maker wouldn't eject the ice often enough. After reading a few other stories, I just ordered the universal ice maker from Part Select. All I had to do was remove some of the plastic shrouds from my old ice maker and put them on the new one. I also reused my mounting brackets. The whole job took me 20 minutes.
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Ice Maker Not Creating Ice Cubes
2 of 2 people found this instruction helpful.
  • Daniel from Albuquerque, NM
  • Easy
  • 30 - 60 mins
  • Nutdriver, Pliers, Screw drivers
Removed Ice tray and flap followed by the three screws that held the old ice maker in place. (I probably didn't have to remove the top two, they are designed to just loosen and lift up on the mecanism to free.) I then pulled the old wiring harness out of the original ice maker. A small screw driver helped in depressing a tab while pulling on the harness. The same process was used to remove the wiring harness that was attached to the new replacement unit. I connected the original wiring harness that I had disconnected from the bad ice maker, and it fit perfectly into the replacement unit. No need to splice or use any of the harnesses that came with replacement. I tried installing the new unit and discovered that there was interfernce with the water feed hose. I had forgotten to break off the tab on the end of the replacement unit. Once I did that using pliers, the unit fit fine. I tightened the screws, installed the on/off mecanism and replaced the tray and flap. I then waited and waited, hoping to hear the forgotten sound of water entering the ice maker. Had a beer and walked the dogs thinking I had failed, but low and behold, over an hour later, the ice maker turned on the water. Many hours later, my wife woke me up in the middle of the night to declare we had cubes! Success.
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fans and lights worked in refrigerator but not cooling
9 of 23 people found this instruction helpful.
  • James from Blue Springs, MO
  • Easy
  • 30 - 60 mins
  • Nutdriver, Pliers, Screw drivers
By going on line and going to PartsSelect, the check out procedures traced the problem to the start/overload relay. Using a nut driver, I removed the back panel and using their instruction, I installed the overload relay. On the next to the last step on the instruction, the sealer in the kit was already hardened. I called the service hot line at PartsSelect and they apologized and sent me another kit to finish the repair. In two days, the new kit came and the repair was complete. The whole experience with PartsSelect was great.
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Original ice maker quit making ice, leaked water.
2 of 2 people found this instruction helpful.
  • John from Yorba Linda, CA
  • Really Easy
  • 30 - 60 mins
  • Pliers, Screw drivers
Removed the old ice maker (2 screws, about 2 minutes). Read the excellent instructions. Prepped the replacement unit by adding the mount bracket. It plugged straight into the existing fridge wiring harness. Amazing how standardized icemakers are! Total time for a very careful job was under an hour.

It came in the mail, I got home about 5pm and had it installed that evening before dinner. First load of ice was in the catcher before I went to bed.

Very nice kit, and economical compared to a new fridge!
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Door Closing Cam Kit Failed
2 of 2 people found this instruction helpful.
  • Digger from Marysville, WA
  • Easy
  • 15 - 30 mins
  • Screw drivers, Socket set
Removed all of the food from the door by lifting the shelves out. Unbolted the top door hinge, and lifted the door off. Replaced the cam and placed the door back on, re-bolted the top hinge and placed all of the food and shelving back into the door. The door closes and seals when it is shut.
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Lower hinge on freezer door on side-by-side broke
2 of 2 people found this instruction helpful.
  • Paul from Amherst, MA
  • Easy
  • 15 - 30 mins
  • Screw drivers, Wrench set
Removed the cover plate on top. Used a wrench and the nut driver to remove the three screws & the screw holding the grounding wire. Pulled apart the plastic coupling for the wiring to light the freezer. Then with the aid of a friend - lifted the door (with food removed from door shelves) off the hinge. This freezer had a water line wh ich we didin't know how to disconnect so we were careful to move the door slightly away from the broken hinge, set it on a stool with one person holding the door steady while the other person installed the new hinge piece. Definitely takes two people (as suggested in the directions) to both lift and guide the door into place. Once it was in place - I reinserted the screws up top and tightened them. Then had to untighten them to get the door to line up as it should vertically - so I would suggest just lighten tighen the upper screws until the door is aligned and swinging smoothly. Then reattached ground wire and plastic coupling. Works great.
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Bad fan motor
3 of 5 people found this instruction helpful.
  • Mark from Farmington Hills, MI
  • Easy
  • 15 - 30 mins
  • Nutdriver
Pop off six mounting screws and the ground screw. Remove the fan blade and reattach. Reinstall. Save yourself big bucks.
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ice maker not functioning
2 of 2 people found this instruction helpful.
  • philip from carlsbad, CA
  • Really Easy
  • 15 - 30 mins
  • Nutdriver
I loosened the two screws on which the ice makers hangs and removed the third screw toward the back. I lifted the icemaker a bit and removed the part and unplugged the unit at rear. I reversed the process to install the new one. All very simple.

At first nothing happened, no water filling the tray. I thought there must be some other problem. A few hours later I heard ice being dumped into the ice container. I don't understand the delay but it works fine.



At first no
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Ice Maker started acting up
2 of 2 people found this instruction helpful.
  • Bill from Sumas, WA
  • Easy
  • 15 - 30 mins
  • Nutdriver
I removed the 2 screws on top and the one screw underneath holding the Ice Maker to the wall of freezer.I pulled the electrical connection from the wall next (wiggled it back and forth until it came out).
I matched it up to the picture from this site and ordered the replacement unit.
When it arrived, it had a lot of extra parts to match up to mine and any other fridge.
A good tip is to keep the old unit so you can configure the new unit the same. Although it was easy, this took me the longest of the entire job. Once this was done, it took me !0 minutes to plug the new unit into my fridge and then attach it back to the wall with the 3 screws.Not a hard job.Thanks
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door would not stay shut on refrigerator side
2 of 2 people found this instruction helpful.
  • tom from BASSETT, VA
  • Really Easy
  • 15 - 30 mins
  • Nutdriver, Socket set
Remove one 5/16 screw from top hinge cover plate. Trace outline of hinge on top of refrigerator with sharpie, so you will know where to put hinge back. Remove 3 5/16 screws from hinge. Lift door up out of bottom hinge, place on table to be able to work on. Remove one 5/16 screw and upper cam piece from bottom of door and replace with new upper cam piece. Remove one 5/16 screw and lower cam piece from bottom hinge on refrigerator. Replace with new lower cam piece and one screw Set door back in place and reattach top hinge with 3 screws adjust refrigerator door as needed for a nice even gap between freezer and refrigerator doors. Tighten screws down and put hinge cover back on with one screw.
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Icemaker was leaking whenever icemaker was set to on position
2 of 2 people found this instruction helpful.
  • Yvette from RSM, CA
  • Very Easy
  • 15 - 30 mins
  • Socket set
We followed the video on the KitchenAid website. We turned off water valve at the wall, unplugged the refrigerator, removed the old icemaker by unscrewing the three mounting screws. We unplugged old icemaker from electrical source at back of refrigerator freezer compartment and removed it. We detached the on/off bar from the old icemak er and installed it on the new icemaker. The new icemaker fit perfectly. We plugged in the electric wire to the existing power cord at the back of the refrigerator freezer compartment. We placed the new icemaker in the same position as the old, making sure the mounting screw holes were aligned. Plugged refrigerator back in and turned on the water. Works beautifully.
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Faulty light socket
3 of 5 people found this instruction helpful.
  • Larry from HOUSTON, TX
  • Very Easy
  • 15 - 30 mins
  • Screw drivers
Followed the video instructions.
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Ice maker working with no production of ice
2 of 2 people found this instruction helpful.
  • Paul from East Northport, NY
  • Really Easy
  • 15 - 30 mins
  • Socket set, Wrench (Adjustable)
Turn off the water source and unplug freezer. Remove copper tube and then remove valve from back of refrigerator. Disconnect plastic tube and power connection. Mark power connection plug top with a "T", this reminder helps with the new valve. Plug power and plastic tube into new valve and screw assembly back into refrigerator. Using a wrench, connect copper tube into valve. Restore water source and plug back in in freezer. Within a couple hours, ice production was back.
Like the other repair stories (that helped me), this job was very easy.
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All Instructions for the 10685396
121 - 135 of 586