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10657864800 Kenmore Refrigerator - Instructions

All Instructions for the 10657864800
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broken shelves
replaced with new shelves
Parts Used:
Crisper Cover with Glass
  • Maria from Albuquerque, NM
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
60 of 88 people found this instruction helpful.
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Door was making a clunking noise
The door is very easy to remove. There is one nut for the cap on the top of the soor hinge. Once the cap is removed, you need to remove the 3 nuts holding the hinge in place. Simply lift the door off the lower hinge and rest it on the dining room table. I set towels down to protect the stainless finish. The closing cam will be visible on the bottom of the door. I choose to replace the lower cam and the upper cam at the same time. I did not know what the problem cam was. The door works good as new. I put a small amount of vaseline where the two cams rub to provide a lubricant.
Parts Used:
Lower Door Closing Cam Door Cam - Black
  • Erik from Yorba Linda, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
46 of 49 people found this instruction helpful.
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Ice door was broken
1) At bottom of ice maker trim there are two small slots at right and left ; use screw driver to pry away from door; lift trim upward away from door 2)using 1/4" nutdriver remove screws from 4 corners, 3) remove 2 screws from control panel 4) disconnect all wires/cables and set exterior panel aside. 5) locate 2" pin that runs through door spring and use needle nose pliers to remove round clip on left end of pin don't lose this clip 6) while pushing ice maker lever (where you would push with your glass) use needle nose to pull the long pin out to the right 7) Remove all remaining parts by hand (i.e. the pin, the dash pot and white lever and the ice door) 8)slide new control lever into slots on exterior side of the new door 9) -tricky part- using needle nose, push pin back through the right hinge point, the new lever, the new door, the new spring and the left hinge point (note the new door has no electric wire connector) 10) using the needle nose, carefully replace the little round clip on the left end of the metal pin. 11) reconnect all the wires (don't worry about the wire that had been connected to the door wire, just fold it aside) 12) replace two screws screws in control panel and four screws at corners of exterior panel 13) snap outer trim panel back in place.
Parts Used:
Ice Door Kit
  • Ray from San Antonio, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
46 of 54 people found this instruction helpful.
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Excessive noise was coming from the freezer section of my side be side refrigerator
Cleaning out the freezer took the longest time. Once the freezer was clean I turned off the freezer which did not deactivate the light in the freezer. This is a tight area to work in and not having to hold a flashlight made the job much easier. I then removed the shelf slider brackets for the 3 lower pullout drawers. The next step was to remove the interior aluminum back panel (6 screws) which covers the evaporator motor and the coil. Before removing the 3 electric wires that are attached to the evaporator motor make sure the power is off to the motor. The removal of the motor was fairly straightforward and I would suggest removing the plastic fan blade first and then the connector wires. It helped knowing in advance that the plastic fan blade would come off with a little prying. Be careful when prying the fan off so that you don’t damage the plastic motor mount bracket. Once you have installed the motor I would suggest turning the freezer back on to make sure that the evaporator motor works before reinstalling the aluminum back panel and slider brackets.
Parts Used:
Evaporator Fan Motor - 120V 60Hz
  • Jon from Houston, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
43 of 45 people found this instruction helpful.
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ice maker did not make ice
The ice maker was not getting water. I hotwired the water valve by switching the connectors for the water dispenser and ice maker water valves and water flowed into the icemaker when the water dispenser lever was pushed. I wronly assumed the water valve was good. I removed the icemaker and determined that the gear motor was not getting power in the position the icemaker had stopped.In this position, the thermostat determines when the motor gets power so I replaced the thermostat. The icemaker still would not get water! As it turns out, the water solenoid was sticking due to a deteriorated rubber washer which let the solenoid plunger get too far out of the magnetic field. I replaced the water solenoid assy and all is well. Don't get fooled by hotwiring the valve. If it isn't getting water, the solenoid probably is the culprit.
Parts Used:
Cycling thermostat
  • DAVID from TINLEY PARK, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
47 of 61 people found this instruction helpful.
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Ice maker quit making ice
While looking for parts I read the advice on you web site under the ice maker parts. I also had problems reading the LED codes. They would change each time I unplugged the refrig and powered up. I took the other guys advice, ordered the emittered and receiver and the next morning I had ice. GREAT service guys, thanks. Also the part was on my door step in 1.5 days. Sure beat an expensive service charge.
Parts Used:
CNTRL-ELEC
  • Gerald from Fulton, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
41 of 43 people found this instruction helpful.
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Ice dispenser would not dispense ice through the door
First I unplugged the frig, and turned offed the water and ice dispenser using the on/off panel switch. I removed the panel by inserting a small flat blade screwdriver at the bottom of the panel where the plastic studs locked the panel in place. By inserting a little upward pressure, the panel popped right ouff. The Micro Switch was very easy to remove and replace. Just make sure that the plunger on the ice dispenser makes solid contact with the switch when depressed.
Parts Used:
Micro Switch
  • Larry from Garner, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
36 of 41 people found this instruction helpful.
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Worn out door plastic cam
Replaced the door cam on bottom of fridge door. ONE THING TO UNDERSTAND- THERE ARE 2 CAMS ON THE DOOR, LOWER AND UPPER, BUT THE UPPER CAM IS NOT LISTED ON THE "DOOR HARDWARE" DRAWING, ITS LISTED ON THE MAIN BODY DRAWING! BE SURE TO GET BOTH CAMS! (PARTSELECT COULD MAKE A NOTE THAT WHEN PEOPLE LOOK UP LOWER CAM, PUT A NOTE IN THERE SAYING Y0U NEED UPPER TOO!)So I had to order the upper cam later and install later. BUT it is quite easy to replace, unlike the video, I only needed 1 tool! The nut driver (electric screwdriver w nut driver head). Thanks -RF
Parts Used:
Lower Door Closing Cam
  • ROGER from WAXHAW, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
34 of 35 people found this instruction helpful.
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The ice maker stopped producing ice.
If you remove the bottom vent panel of the refrigerator there are two schematics for the refrigerator. One for the fridge and one for the icemaker. The icemaker has an emitter and a receiver that will tell the icemaker when it is ok to dump ice and add water. The receiver has an LED that blinks different codes. The codes give you an idea where your problem is located. In my case it coded out to be the optics (emitter and receiver). Replacement of the parts involves the removal of three screws on each component and disconnecting a wire harness on each component. Install the new components by following the removal process in reverse. The total cost was $80.00. This was half the price Sears wanted for the parts and about the same price to have a Sears repairman just show up at the house.
Parts Used:
CNTRL-ELEC
  • Robert E. from Payson, UT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
34 of 36 people found this instruction helpful.
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Scratches in Surface
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.
Parts Used:
Touch-Up Paint - White
  • Michelle from Richardson, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
65 of 129 people found this instruction helpful.
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Auto Defrost Freezer keeps defrosting SIDE BY SIDE KITCHENAID
DISCONNECT POWER. Removed all shelves/baskets.Popped upper panel off (just clips in) Removed 6 screws in lower back panel ( 3 each side) slid panel in place but down. You can then easily see the defrost thermostat/defrost termination switch. Cut the wire connectors (pink n brown wire) stripped back wire, attached new defrost thermostat. Thermostat clips on. New thermostat ohm's at 5.5, old one was "open". Slid cover back up meeting the upper cover grooves. Screwed lower panel in. Put shelves etc back in. Plugged in. Turns on, put a bottle of water in freezer. Checked a while later, frozen. has been frozen for a week.
-James
Parts Used:
Bi-Metal Defrost Thermostat
  • James from Ringoes, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
38 of 48 people found this instruction helpful.
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Refrigerator Wasn't Cooling,Evaporater Coil Freezing Up
I have a side by side so in order to access the bi-metal switch I first had to empty out the freezer. The switch is clipped on to the top of the evaporator coil. I had to remove 8 screws to remove the back panel of the freezer compartment. The bi-metal switch was right there in plain view. There are two colored wires that come out of the switch. I tried pulling them out of the socket they were plugged into but gave up for fear of breaking something. I ended up cutting the wires and splicing them together. I used the plastic twist caps. I made sure when I closed everything back up that the open end of the caps were pointing down so no water can accumulate in them. It has been 3 days now and so far so good
Parts Used:
Bi-Metal Defrost Thermostat
  • Robert from Doral, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
38 of 50 people found this instruction helpful.
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Frige Door Wouldn't Stay Closed, Would open when freezer door was closed.
Parts arrived at 2:30PM.

Read instructions, gathered tools, and went to work. I'd already watched an online video at your site on how to do the repair.

Removed the hinge cover covering the hinge top by using a nut driver to remove the single screw holding it in place. (The video described an older frige and it did not have a screw. I figured that out when I finally went and got a ladder. I had tried to pop it out like the video shows.) There are three screws holding the hinge top in place. I tried using the nut driver to remove the screws but they were pretty firmly in place. I resorted to using my ratchet wrench and that made it easy. (Keep track of your screws, one of mine rolled under a cereal box on top of the frige and I thought I would never find it.)

I had emptied out all the items on the door of the frige, removing the shelves. It was easy to lift the door off of the bottom hinge and lay it on its side against the ladder. At this point I had my son hold the door steady (its kind of unwieldy and 'slippery' when you are trying to remove a screw from the bottom of the door.)

I removed the screw that held the plastic Door Closer, Upper Cam using the nut driver. I used a straight bladed screw driver to pry the old part out of the door (it has an insert for the hinge pin and it had been in place a long time). I also cleaned off the bottom of the frige door (you would be surprised what gets stuck on there - obviously someone spilled oranged juice on the floor and it splashed up on the bottom of the door). The old part had a lot of particle dust that came off it when I removed it. The new part popped right into place and I screwed it back in. The video shows that the repairman had to use a drill and tap set to rethread a larger hole but I just put the old screw back and it held fine. The video also showed the repairman adjusting the Door Stop Bracket but I didn't have to do that, the new cam installation wasn't impeded by the bracket.

I moved to the frige cabinet (again, good to have a second pair of hands to keep track of the door and not let it get damaged while I turned my attention to the Door Closer, Lower Cam. I used the nut driver to remove the screw holdin it to the hinge bottom. It came off easily (it practically fell apart and turned to dust). I placed the new cam and screwed it in using the old screw. No problem.

You could put the door back on with one person but it helps to have two. One to manhandle the door and the other to place it on the lower hinge post.

I put the upper hinge back on and put in the three screws but I left them lose so that I could adjust the door. When I tighted the single screw closest to the door after positioning the door, we tested how it opened and it was hitting the side of the interior cabinet when it closed - you could feel it dragging and it made a clunk/swoosh sound. We readjusted the door using the outside upper corner as a guide and retightened the screw. This time there was no problem. We tighted the other two screws using the ratchet wrench and then put the plastic hinge cover back on with the single screw using the nut driver.

Took us about 25 minutes and made my wife very happy (biggest benefit). The door now 'locks' open and 'locks' closed just like when we bought it and the two doors are aligned (level accross the top) which should have been a dead giveaway that the door closing cams had worn down.

Done by 3:00PM.
Parts Used:
Lower Door Closing Cam Door Cam - Black
  • Michael from Las Vegas, NV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
33 of 37 people found this instruction helpful.
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One finger of the spring steel peice that holds the ice maker and water dispenser levers out broke.
I removed the screw holding the spring steel retainer/clip using a quarter inch ratchet wrench a swivel with a quarter inch socket and a short extention, then just installed the new one. This spring steal through the door ice maker / water despenser lever spring was an easy fix.
I found you by googling appliance repair parts, and found your site really easy to use. I couldn't believe how fast the part came and the very reasonable price. I put you on my web browser's favorites.
Thanks,
Ron
Parts Used:
Levers Retainer/Clip
  • Ron from Newton, IA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
34 of 45 people found this instruction helpful.
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Door chute broken
First removed the outside cover plate which was some what scary not to break plastic cover. Had read about another discription of removal of cover to start from the bottom because the top is inserted in slots that would have broken if removed from the top. After cover plate removed it was simple to remove the broken parts and install the new parts. The most difficult part to put back in was the spring and rod had to be inserted the same time.
Parts Used:
Ice Door Kit
  • Dwight from Marietta, OK
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
34 of 45 people found this instruction helpful.
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All Instructions for the 10657864800
16 - 30 of 619