SUPPORT

Hi Victor, Thank you for your question. Before you begin any repair please unplug the appliance from the electrical outlet. You will need to remove the plastic lining around the inside of the door. There are retainer clips holding the liner in place and you will need to use a putty knife to remove it. Depending on the type of microwave you have, you may have to come in from the bottom or from the top to remove the lining. Gently slide the putty knife in between the lining and the frame and go around the frame and gently pry it loose. On the hinge side you will need to come in from the backside to pry the lining off. If after you remove the lining you only see 2 screws, unthread them to see if the handle will come off. If it does not come off, you will have to remove the inside door panel in the same way you removed the lining. Once removed, unthread the remaining 2 screws and remove the old handle. Install the new door handle and reinstall both the inner door panel and the lining. Restore power to the microwave and everything should now work for you. I hope this helps. Thank you and have a great day!